NATIONAL TELECOMMUNICATIONS COMMISSION (NTC)

BIR Road, East Triangle, Diliman, Quezon City

NTC Contact Number(s):

+632 8920-4464, +632 8921-3251, +632 8926-7722

Website and Email Address:

ncr.ntc.gov.ph, consumer@ntc.gov.ph

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441 Responses to NATIONAL TELECOMMUNICATIONS COMMISSION (NTC)

  1. Arlyn says:

    Sir ireklamo ko lang po yung number na to 09104181305 nag message na magbigay daw ang smart ng free load magsend lng ng 500 space tas isend sa number na yang pinost sa taas..pede po ba iblock jyo na ang number na yan para wala nang iba pang maloko pa na tao.

  2. Louie Reyes says:

    Dear sir madam,

    kindly block my phone samsung glaxy note 5 # SM-N9208 stolen last jan 14, 2017

    thanks

  3. Judithrecalde says:

    I forgot to add my contact detail it’s 09228914968. Thanks a lot

  4. Judith Recalde says:

    Hi good evening NTC Management my phone was stolen last Saturday January 21 2017 at Robinsons Fairview. I I tried to call the stolen phone/SIM card and I rang but didn’t answer it(as expected) we tried to call it everyday since the phone stolen and it keeps ringing. May we seek your help what we do to block the phone and the SIM card. (iPhone and smart network) here’s my another number for you to contact me. Thank you NTC Management – Judz recalde

  5. leahn says:

    Goodmoning! My phone was snatched last night at C5 i’m paying for 6 months installment do you have any ways to get back my theft phone? Or please blick my phone immediately. Thanks

  6. Leslie says:

    good afternn. can you please help us to check this no.09092720891 this no.is swendling money about 15k plus thrue top up from my mother’s top up phone. Please help to locate who’s using this phone please. my mother is 68years old i feel pitty for her. she was crying all day long when she realize that her money was gone

  7. arvin angeles angon says:

    Gud eve,sir/mam i would like to report my lost cellphone to your good office,that was lost today january 15,2017,around 7:00am here in my h0use when im sleeping,the unit was Samsung Galaxy S6 edge plus,with sim card numbr.09198798189 / 09555886661 it was 1 year use,my old numbr was 09498897795 and the IMEI number is 353124070199162 from smart telecom.please notify me if that phone was already blocked.thank y0u nd god bless.

  8. Catherine Ovillo Rugay says:

    good day i want to know if you can block my phone oppo f1s was lost last thursday january 12 this year,s/n;6SQW89V499999999….and IMEI1;863091037941098 IMEI2;863091037941080

  9. ria crissie says:

    HI PO..

    MAY NAGTEXT PO SA AKIN SA COMPANY PHONE NAMEN, MAY MODUS
    PA DIN NG KUNWARI NA WRONG SEND NA PASA LOAD PARA SA LOLA/LOLO.
    PAKI BLOCKED THIS NUMBER PARA MA-STOP NA PO ANG PAGTETEXT.

    0942-980-1672
    0942-978-5266

  10. ronald quiza says:

    Congrats! Ur Mobile# Had Won!
    Php.450,000,00+ Laptop From (PCCNS) Com DTI-per#8602S’16 To Claim Ur Prize Just Text Ur Name: Age: Add: Work Thanks you Godbless.

  11. Jheramie says:

    Help me to block my snatch cellphone yesterday please…

  12. Jheramie says:

    Help me to block my snacth cellphone yesterday please

  13. Saldy delos santos says:

    Nka2panghinayang naman mwalan ng phone, grabe ang sakit s loob, sna kung sino man ngaun ang dumadala ay ibalik nlng nya po s akn? My reward po s akn n 5k ang mkapg-ba2lik nito,,,

    (Galaxy s6 32gb color gold, serial no. 359878063582163) my cntact no. 09055219720 or 09478585272

    At kung hnd man po ito maibalik s loob ng 1buwan ay maaaring hnd rn po mgamit ang taong my hawak nito, NTC please patulong po?

  14. Saldy delos santos says:

    Nka2panghinayang naman mwalan ng phone, grabe ang sakit s loob, sna kung sino man ngaun ang dumadala ay ibalik nlng nya po s akn? My reward po s akn n 5k ang mkapg-ba2lik nito,,,

    (Galaxy s6 32gb color gold, serial no. 359878063582163) my cntact no. 09055219720 or 09478585272

    At kung hnd man po ito maibalik s loob ng 1buwan ay maaaring hnd rn po mgamit ang taong my hawak nito, dhil kung hnd man matrace ng NTC tinitiyak nila n mablocking n po cya…???

  15. Joie says:

    Good day! I would like to ask for an advise about my problem sir/ma’am. My phone LCD screen broke after i put it in my pocket while im travelling home from school. My phone is only a year old and i was given one year of warranty and that i’ve also bought another one year warranty extension. I brought the phone to the authorized service center for them to fix it. Everything is already settled at that time, they agreed to fix it and coordinate with the insurance company but after a day, the service center called telling us that they cant fix it anymore due to a resoldered part on my phone. They said it was tampered. I went back to the center claiming i never had my phone fixed before and it was my first time letting it be fixed by someone which is the authorized service center. So i went back to the store where i bought the phone and asked for assistance. They are claiming too that there are no fixing history happened to the phone and it was brand new when they sold it to me. I surrender the phone to the store two months ago but they still didnt give me a good feedback about it. I dont know what should I do. I hope you could help me with this. Thankyou.

  16. Joyce Ann Cura says:

    Hi. Is there a possibility that we could block the cellphone through text?

  17. Diana says:

    Hi SIr maam . I would like to ask how can I file a complaint againts PLDT regarding the billing dispute I have filed since 0ct 19 to 26th. I called up ther customer service regarding the lost of service and was told that they have an outage and my location is one of those affected. I was promised that I will be credited for the time without service. It lasted for 6days. We repeated call up and visited the office and was promised that a technicial will come out to fix the issue. no technician came out. luckily an installer from PLDT came on our neighbors house to install their service we asked the tech to check our service because we never had serivce for 6 days. He was good enought to check our modem and was able to restore the service. This morning I called up there customer serivce again to follow up the bill adjustment and was told it was denied. I have so much promblem with this compony since I added the internet service and transfered the service frm my sister’s name to mine. I wish to cancel the service but I was told due to transfer of responsibilty I was put in another two year contract.
    I hope you can help me and many consumer with this issue. I’ve know a lot of friends having the same complain with this company . But everytime we tried to fix or settle the issue they can’t seem to resolve it . not even give us a time fram where we can expect resolutionregarding our complain.

  18. Patrick S. Muñoz says:

    good day ma’am /sir. signal ng home bro po dito sa Santa Ana Pampanga mahina. sayang naman po ung binabayad namin hindi po namin na eenjoy. sana ma gawan ng para and

  19. Bryan Joseph Dela Cruz says:

    Nais ko pong ireklamo ang PLDT Home Ultera dahil sa hindi tamang serbisyo na ibinibigay nila sa amin dito sa 1148 B. Nieto St., MUzon, San Jose del Monte City, Bulacan. May internet po kami pero buhat ng November 1, 2016 ay browsing na lang po ang natatanggap namin at nawala na at di kami makapasok sa mga online games. Pumunta na po kami sa PLDT Customer Service at tatawagan na lang daw po kami pero di nangyari. Kami po ang tawag ng tawag pero wala din pong nangyari, Lugi naman po kami sa serbisyo nila. Palagay ko po naka block ang games namin sa kanila kaya lang ayaw nilang sabihin.

  20. Noel Erespe says:

    Good day to all, sir/mam i would like to report to your good office that may cellphone was lost tody October 25, 2016 around 9:30 am along the Vicinity of Brgy. Rizal Barobo, Surigao del Sur, the unit was MyPhone Rio Fun color white with IMEI no.356614062774250 with sim card no. 09465588258 it was just 1 month use i bought that last April 6, 2015 at SM City Sta. Rosa Lagunai already called up NTC Region NCR and i already filled up the blocking form. please notify me if that phone was already blocked. thank you and god bless.