PHILIPPINE POSTAL CORPORATION (PHLPOST)

Central Post Office, Liwasang Bonifacio, Ermita, Manila

PHLPOST Contact Number(s):

+632 8288-7678

Website and Email Address:

www.phlpost.gov.ph, phlpostcares@phlpost.gov.ph

Have something to say?

Think carefully before posting a comment because you are entirely accountable for what you write. For guidance, please refer to our Disclaimer page.

Please note that this page may not be actively monitored by the Management & Staff of PHILIPPINE POSTAL CORPORATION (PHLPOST), and as a result, they may not be able to respond to your comment or inquiry immediately. If you have an urgent concern, we recommend contacting them directly through their provided contact number(s) or email.

390 Responses to PHILIPPINE POSTAL CORPORATION (PHLPOST)

  1. Marie Martin says:

    I have a question about receiving an EMS box. I usually receive an EMS box out of the country from my parents and use this company to send a box to the Philippines for so long and I never paid a receiving fee before. However, on Sept. 15, 2016 at 2:15pm I receive a box and they where asking me to pay for whatever it is. I was surprised and very upset because I cought the delivery man almost shouting on my grandma to pay 120 peso. My understanding about the EMS is when I’m sending a box to my family I’m paying already all of it before I send it and I believe it is all cover, so the receiver doesn’t need to pay which we usually do. Would you kindly explain to me clearly why do we need to pay 120 peso for recieving an EMS box which is already paid by the sender?

  2. Charrie Santos says:

    I got a Post office notice for something to claim can you please check the addressee to whom the package came from? My name is Charrie Santos with address at Sykes Asia Inc. 3rd floor Worldwide Corporate Center Shaw Blv. Mandaluyong City. Where Post Office will I claim the package? Please advise.

  3. Regin Demayo says:

    Hello po,may concern po ako sa pinadala kung cellphone frome singapore bakit di prin nkarating sa pinadalhan ko.

  4. Zohaan says:

    I bought an underwear at aussiebum.com. The delivery took 2 months and the claim stub that came to my house is final notice. Then i come over to collect it. Do you know how much they ask me to pay for tax. It’s PHP1700 for 1 piece underwear. Tax is even more expensive than the item. I’m very disappointed and annoyed how they calculated tax. That isn’t a victoria secrets most expensive underwear though.

  5. Mark Paolo M. Mendoza says:

    Hi PHL Post! Yung order ko po napaka importante. Due date na ng package ko sa sept 7 dapat na sakin na po! T no. RS565963801NL. I need a feedback po PHL POST! SALAMAT.

  6. Mark Paolo M. Mendoza says:

    Hi PHL Post! Yung order ko po napaka importante. Due date na ng package ko sa sept 7 dapat na sakin na po! T no. RS565963801NL. I need a feedback po PHL POST! SALAMAT.

  7. Manuel A. Catriz says:

    Good Afternoon. I would like to ask, if your office has received a package from Bio trim company USA containing 3 Bottles of Brain Plus supplement sent last June 8, but according to tracking nos ASL20160610DE24PH it arrived in the Philippine central Post Office on June 22 address to Manuel A. Catriz, 192 afable St. Ilwas, Subic. Up to now it has not sent to me yet. I checked in Subic and Olongapo PO and there’s no package yet arrived.
    Kindly check if you have a record of this item in your office. I will appreciate very much your effort. My e mail address is mannycatriz@yahoo.com or you can contact me on my cp. 09099686865. Thank you very much. Lord bless

  8. dayanara torres gonzales says:

    good after noon po anjan na po b ung package na my name na dayanara torres gonzales

  9. arnaldo marquez says:

    Good Morning ….
    Gusto ko lang pong itanong kong totoo po ba? na may bayad ang pagkuha ng package,na pinadala sa iyo galing sa ibang bansa,

  10. Lailanie Rose Comendador says:

    Meron po ba kayong contact number na active?kasi tumatawag po ako sa contact numbers nyo pero wala naman pong sumasagot. kailangan ko na po yung inorder ko sa e. tracking number: RH334411927CN

  11. Chester Crozier says:

    This is directed to Robert S. Mondonedo / Assistant Post Master General / Operations
    On 24th May 2016 my brother in Australia sent a package which has an international tracking number of EY100080284AU. This shows as being received by Philpost and passed to Customs on the 25th of May 2016.
    When I had not been notified of the availability of the package for pickup after 4 weeks I contacted Customs to get a status of the package.
    Customs help desk forwarded my request back to EMS.CS who sent me a form notice giving me the understanding it was still with Customs.
    Question number 1: is the package with Philpost or Customs?
    This roundabout has been going on for some time and NOBODY can tell me where my package is or when I might see it.
    Tracking No.: EY100080284AU
    Courier: Australia Post
    Mailing/Shipping Date: May 23 2016
    Name of Sender: Kieran Crozier
    Address of Sender: 24 Mount Stuart Drive, Newnham, Launceston, Tasmania
    Name of Receiver: Chester Crozier
    Address of Receiver: B255 L23 Ph4, Mabuhay, Mamatid, Cabuyao, Laguna
    Email Address: expatauzzie@yahoo.com.au
    Contact No.: 0927 908 5890
    Item: Whirlybird (item is fitted to a roof for removing heat), Tens Machine (for the easing of chronic back pain)
    Price: Gifts – no commercial value
    Shipping/Freight Cost: unknown
    Insurance: Unknown
    As we are now going into week 12 (3 months) of Philpost / Customs having my package this leads to Question 2
    When will I see my package or even get an answer as to its status and who has it?
    To date I have 28 emails trying to locate my property
    regards

    Chester crozier

  12. Joy says:

    Bawal Sa new administration ng pilipinas ang Gawain ng Philpost Sa bagal at hindi tamang pagpapadala ng mga regular mails Na nanggagaling Sa abroad o kahit lokal. Sana ay tugunan ng mga taong namamahala ng Philpost ang problema Na ito dahil grabe Na talaga.

  13. mike evans says:

    i recently received a registered letter from my brother in the uk. the letter contained old photos, from my mother’s papers (she recently passed away). the despatch declaration clearly showed description of photographs with zero value(other than sentimental). Why was i therefore required to pay a charge and vat for receiving this letter.

  14. Hello. Can I ask. Nagpadala nang important document as a normal letter yung friend ko from tromso, norway last July 1, 2016. I believe na nareceive nyu na yung mail. Want to ask if san pwede e claim yung mail. Because d pa rin dumating. I really need it and I am from dumaguete city, neg or.

  15. jemuel Quilay says:

    can i ask po, how many days po bago mareceive ng receiver, if magpapadala ng galing sa philippines to america?

  16. Richard Batilong says:

    Hello po sa mga kinaukulan, ask ko lang kung kelan po darating yung package ko na pinadala galing po sa New Zealand, ayon po sa Philpost track and trace June 13 pa po dumating dyan sa Pinas at nung June 16 enroute to delivery office. Tanong ko lang po kelan ba darating yun sa receiver’ address. Instead po na 4 – 10 days e hanggang ngayon 16 days na po. Tracking number CC420760681NZ. Pakisuyo na lang at Salamat po.

  17. omrhan briones says:

    please check this traking number,EE114960181,june 3 unsuccessfull delivery.

  18. Joven says:

    I would just like to inquire about the status of my package with tracking# RL571586596IE. It says in your tracking page that you have already forwarded it to the delivering office since JUNE 1. It’s been over 3 weeks now and i have checked it at Marikina Post Office and it still have not arrived yet. May i know if the package have been lost or if it’s still at your office?

  19. Romello Isleta says:

    PLEASE GIVE US AN UPDATE REGARDING THESE TRACKING NUMBERS
    JUNE 9 2016 EE 060 684 302 PH – TAIWAN
    JUNE 15 2016 EE 060 684 877 PH – TAIWAN
    JUNE 15 2016 EE 060 684 903 PH – MALAYSIA

    PLEASE SEND US AN UPDATE THRU EMAIL OR TEXT

  20. Raquel says:

    mam/sir,merin pO akung parcel na pinadala sa UAE kailan nyO pO ide2liver sa receiver kailangan na pO yun i2 track # cp101465034cp