PAG-IBIG FUND – SM AURA

7/F SM Aura Office Tower, 26th Street Corner McKinley Parkway, Bonifacio Global City, Taguig City

Pag-Ibig Contact Number(s):

+632 422-3000 local 5906

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93 Responses to PAG-IBIG FUND – SM AURA

  1. jocelyn villamor says:

    tanong ko lang po until morning na lang po ba ung pagsettle sa pagbabayd ng monthly contribution…. tom. jan.5,2017

  2. rodrigo o. andrada says:

    good day in the name of the Lord Jesus Christ! sir/madam, meron po akong loan filed and approved last march or April if i am not mistaken. the loan proceed is P77T plus through cash card only and no cheque and no details. only cash card arrived. my concern is i am asking your office about the following:
    1. how much is my monthly amortization because until now i have no deduction in my payroll. kindly give me the amount for my monthly amortization so that i can inform my company payroll department.
    2. is my loan, salary or calamity?
    3. my company is Energy Development Corporation, OCC, Taguig
    ang sabi kasi ng pag-ibig kiwapawan city branch ay automatic daw na mabigyan ang company ko for the monthly amortization.

    thanks and more power….
    rodrigo o. andrada

  3. cervantes ghem says:

    good morning poh ask ko lang po kung anu requirements??? kasi jeepney driver poh yung asawa ko gusto po sana nya kumuha nang pag-ibig loan house ano po ba requirements sa pagsali sa pag-ibig??thanks po

  4. Anthony Gabay says:

    Hi sir/mam ask q lng po kung open po b kau today at sm aura?

  5. ej says:

    sorry to say this , our president is trying to change everything on our government system , pero parang nahuhuli kayo sa sistema , you’re giving a contact number na hindi makontak , sobrang incompetent when in comes to that , . I cant stand it anymore , kahit sa mga local center nyo , umaabot ng 2-3 hours sa simpleng pagpila sa consolidation booth , paki ayos Pag Ibig not threatening all of you there, baka ma spot light kayo ng presidente if tuloy tuloy yan!

  6. Danny says:

    Im Danilo S Denden Phil army, i would like to follow up my claims 10yrs in service, i submitted my apllication in SM AURA last 20 June 2016. KIndly pls email me or contact my number if it is in Cheque.

  7. Benedicto G. Arenillo, Jr. says:

    Hi Ms. Laarni !

    This is to follow up on the loyalty card of Ms. Jodelma Banta Balistoy under HDMF ID No. 121163790569 that was applied last Feb 11, 2016. We receive an email last week informing us that it is already available.

    We are writing this first, to confirm if it is already in your branch and second, to request for its delivery either by mail or courier as expreseed or signified in the card application form.

    Thank you and will appreciate receiving the printed card the soonest time possible.

    Sincerely,

    Jun Arenillo, household employer

  8. anne says:

    YOUR WEBSITE IS NOT WORKING..I CANNOT LOG IN GETTING ERROR ALREADY EXIST AND SO I WENT TO SM AURA OFFICE TWICE AND THEY CANT FIND ANY ONLINE RECORD UNDER MY NAME..THEY ARE INSISTING THAT I REALLY NEED TO DO IT ONLINE…I DO UNDERSTAND THAT PROCESS BUT HOW I AM GETTING THAT ERROR IF I DONT HAVE RECORD YET??? DOES IT MAKE SENSE???..IN FACT I HAVE A SCREEN SHOT OF THE ERROR…I WASTED MY TIME WAITING FOR MY NUMBER FROM YOUR CHARTER AND YOUR NOT TAKING ACTION ABOUT IT…I HAVE A LOYALTY ID TAKEN FROM BIR OFFICE IN GLOBAL THAT WAS 2 MONTHS AGO I EVEN INFORM YOUR TELLER ABOUT IT AND YET YOUR NOT LOOKING FOR ALTERNATIVES..

  9. please send me an update…
    asap….

  10. hi.i am ma.glenda r. antonio .,i would like to follow up my account in your services.

  11. Hi it has been more th15 days since I went there to file a multi-purpose loan, one of the tellers told me that you will have to offset my recent loan first and it would take 15 days then after that automatically they will submit it for lan oan application, I called your hotline and they said until now there was no offsetting made yet and it is already more than 15 days since I went there, please advise me on what to do, you guys already gave me sch a Landbank cash card.. the loan was for reinforcement of my kids’ tuition fee.and it is already the start of there school next week…..thank you

  12. crislan07 says:

    open po ba yung pag ibig branch ng sm aura every saturday?

  13. raymund says:

    gud am ask ko lang pwede ba dyan sm aura submit requirments for claims ng 10 years maturity sa pagibig?

  14. Kristine ray agoot says:

    Hi what time po open ang pag ibig brancj sa sm aura?? Ng aacept po ba ng paynents for housing loan??

  15. Jerico G. villanueva says:

    I am Jerico G. Villanueva, a retired Philippine Army. I would like to follow up my claims that I filed last July 2015. I am looking for Archie to help me with my concerns.

  16. nyro bendol jimenez says:

    im captain nyro bendol jimenez Phil army, i would like to follow up may claims, optional withdrawal under AFP-Philippine army. i submitted my apllication in Bicol MSB last 19 february 2016. until now i dont know the status

  17. Vied Tongson says:

    your number indicated here is always busy, i cant get to anyone to speak about my concern. whenever i dial this number its directed my call to call center which they cannot help me as well. they dont have access to check on my records. based from your call center its the branch who send them updates but its always delayed too. why you provided number on your site that is not accessible to your customer.

  18. Melanie E. Galanida says:

    Hi, I am Melanie Esteban Galanida. I have filed RTMRLD last January 29, 2016 but for whatever reason, Pag Ibig (SM Aura Branch) still cannot consolidate my contributions. It’s almost 2 months already. If I’m not mistaken, process should take only 3 to 4 weeks right? I have called to pag ibig hotline 724-4244, first two calls told me it’s still not consolidated, they said they will check on it then will call me for an update but I haven’t receive any. Then for my third call today, I have been advised to follow up on Branch. I tried to call at SM Aura but no one is answering. Question is, Should I really need to report “AGAIN” to the branch just for them to process my file? Why is it taking too long? It’s really inconvenient to do follow up yet there are no progress. It’s really more inconvenient to report “AGAIN” to your branch for you to process and prioritize it. Please send me an update.

  19. Nestor M Julagting says:

    Good day Sir/Mam, I am ENS Nestor M Julagting PN(Ret) and presently residing here in Calbayog City, Samar. My concerns are also about following-up my Pag-ibig retirement refund which I filed on 10 November 2015 and the address where to send my check. I tried many times contacting your given numbers but always busy and sometimes connected but nobody answered. That I indicated the address where to send the check was in PAG-IBIG Catbalogan City Branch, Samar. However, It was discovered later that said branch was already deactivated. It is good that your newly established PAG-IBIG Branch in Calbayog City accommodated my request so I was able to know even very late the updates of my claim. The latest information was that your office send the check through Air21 in PAG-IBIG Catbalogan City Branch, Samar last 18 January 2016. Since there is no more PAG-IBIG Branch office in that City I am sure no body will receive it and eventually the mail courier will return said documents to your office. Granting this will happen, may I request once again your office to send my retirement refund check to PAG-IBIG Fund Calbayog City Branch, Samar. I hope this will merit your consideration. Thank you very much and God bless.

  20. I am PO1 Celerino S Gunio, a member of the Philippine Navy filed my request for my pag-ibig retirement refund at main office in makati on September 4, 2015 but they endorsed me to follow up at Pag ibig sm aura because they said we are under the jurisdiction of Taguig branch… After 15 days I followed it up at Pag ibig SM Aura and talk to a Certain Joy….and after a week i followed it up again and talked to a certain Keneth….then after a week again I followed up but there answers are please follow again after another week….. when dialling their 2 given numbers (loc 5907 and 5908) that are continues ringing and no one attended to…. now how many clients like me are experiencing like this???? how long we can wait your actions to our needs??