7/F SM Aura Office Tower, 26th Street Corner McKinley Parkway, Bonifacio Global City, Taguig City

Pag-Ibig Contact Number(s):

+632 422-3000 local 5906

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39 Responses to PAG-IBIG FUND – SM AURA

  1. Mary Jane Valencia says:

    Hi Pag Ibig Personel, I do have a concerned with regards on my delay of releasing my first loan in Pag-IBig.. done submitting all the requirements last Nov. 9 2017 just this year, got my cash card at the same time..However, seemingly this is still pending for your approval??? It appears 1 month or more of processing???.. On my end I do followup via Pag Ibig hotline and give me a ticket number as a reference considering that they sent you the same concern..still for followup? And just received a comment that NO one answer from your end??.. Aside from the time consuming processing of sending a followup I do go to your Branch at SM aura just to ensure what specific cause of the delay…take note the personnel ensure that this is ready for approval and I gonna received the amount to be deposit on my cash card account the same week knowing the entire amount which is just 80% of the my entire accumulated Pag Ibig fund I PAY on working…. Do you have the most probable date when this is surely released…. cause its too much waste of time going on the brance back and then cause you have the Initial statement of releasing the Pag Ibig Fund.. It wasnt reasonable to delay any processing at the 1st place…Take note its Dec 18 now and still without notification received. Whom I should Escalate after this????..

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