NATIONAL TELECOMMUNICATIONS COMMISSION (NTC)

BIR Road, East Triangle, Diliman, Quezon City

NTC Contact Number(s):

+632 8920-4464, +632 8921-3251, +632 8926-7722

Website and Email Address:

ncr.ntc.gov.ph, consumer@ntc.gov.ph

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441 Responses to NATIONAL TELECOMMUNICATIONS COMMISSION (NTC)

  1. joel m. says:

    naglalakad ako sa dapitan cor cristobal ng may humablot ng cp ( redmi pro 64gb gold color alluminum ang labas nia ) ko, nakamotor sila( 2 tao). di ako nakasigaw kase namental block ako. gusto ko sana iblock ang number kase nakalink ang aking gcash, coin.ph dun at iba pang account. eto ang number 09369830185

  2. Arlene Buck says:

    Ninakaw po any cell phone ko naka bukas po ang location ng cell phone ko Samsung Galaxy J7 Pro GH69 295751 SM 1730G/DS IX IMEI NO 356446084546527 SAMSUNG SM-J730G/DS Color Blue Silver sana po matulungan not ako

  3. Aileen Tiu says:

    our tindera hot scammed yesterday with 20,000 pesos worth of prepaid/e-load. pls blocked d ff. #s 09169840034,09270593383, 09651854781, 09169840026, 09169840542, 09068529969, 09508295722,09054009548,09169840039,09569314677,09309922899,09393480994

  4. Arjie ramos says:

    Pkiblock po ung samsung j7 prime kulay gold po nawala lng nung april 22. Eto po ung IMEI 353466082087905

  5. Christian Lexel Cave says:

    Pa block po nung oppo a1601 kulay GOLD kasi nanakaw po ito ngayon lang. Eto po IMEI: 863897034472998

  6. gandang hapon po na nakaw ang phone ko please po pakitulong ma block ang phone ko, opo A37f. IMEI1:864442031300659- IMEI2864442031300642. please po salamat

    • Alphiarose Arroz says:

      Ninakaw po Ang cp ko sa loob po nang bahay.tapos nagriring pa po yong cp pinapatay lang non nagnakaw Hanggang Ngayon d parin pinalitan yong sim

  7. Ruby R. Serrano says:

    Goodafternoon po I am a loyal PLDT landline subscriber Telepwede tel #02 2725542. I have been using this landline for more than ten years with very minor problem/issues. Last August 2017 my line was totally dead when we reported the matter to PLDT Faiview Terraces Branch we were informed the there was a major cable problem. It will take time before it will be repaired. We made several reports and follow -up only to be advised to wait for a repair to be scheduled. Last November 2017 we made another follow up and was advised to reload. The load will be creditted ones the repair was made. We made several folloow up to be advised to wait for service. On February 2017 we were advised that our line was scheduled for repair Feb. 13, 2017. No repair,was made another follow up and finally it was repaired we have a dial tone but cannot recieve nor call another line. However, we could connect and talk to pldt holine 171. When we made an inquiry we were informed that the line has benn permanently diconnected because we did not load the unit. It was unthinkable that they made a repair the phone has a dialtone and it was disconnected. We made seveal appeal stating that we were not informed that we are suppose to load monthly on a non functional; line, we were just informed to wait for the repair. To date they informed us that the line is permanently disconnected and cannot be reinstated because of system issues. WE TOLD THEM THAT IT WAS PLDT WHO DID NOT DO ITS REPAIR AND WE WERE NOT INFORMED THAT WE MUST RELAOD CONTINOUSLY ON A DEAD PHONE. I Kept on isisting that if i was negligent on loading a working phoneline then it is really my fault and they have a right to disconnect a line but it was PLDT who was negligent to provide the necessary service. An 87 years old woman is the user of the said phone she is having a problem using a celphone. We were advice to secure and pay for another line.

    Dear sir/ madam can i not request for assitance regarding this matter.

    Thank you

    Ruby R. Serrano

  8. Michelle domingo garcia says:

    Gudpm po..nawalan din po ako ng phone..naipblock n po ung sim ko eh kung pwede po sana patulong nman kung paano iblock ung phone..sabi po tumawag ako sa ntc tpos sabi nman po punta lng ako sa consumer@ntc..kaso po wala din nman..ano po pwede kong gawin..maramiing salamat po

  9. dickslim iglesia III says:

    Pano po ninyo mabloblock yung cellphone ko na nawala patulong po .

  10. dickslim iglesia III says:

    Patulong naman po gusto ko lang po iblock yung cp. Ko po nawawala po kasi matutulungan nio po ba ako.

    • i called ntc last time they said you have to send 2 valid i.d of the owner of lost gadget, affidavit of loss signed and notarized by a lawyer, proof of ownership ex. receipt or box where you can find the EMEI of the lost gadget through email. or you can visit directly sa ntc to submit the complete requirements.

      here are the website where you can send the complete requirements:

      ntcncr@ntc.gov.ph
      consumer@ntc.gov.ph (For Loss/Stolen Cellphone, Blocking, Text Spam Report)

  11. noreen salazar says:

    hi..ask lng po ako kun pwd po b magpa block ng stolen mobile phones, medyo malayo po lse ang office ng myc samen kaya kun pwd po ba thru e mail na lang po, salamat

  12. Michelle Martinez says:

    Dear Maam/Sir, Gretings. Gusto ko po sana mag report na ninakaw po na secellphone ko.Gusto ko po sana ipa block kagabi lng nawala jan 12 2018 po ng gabi.Im from CotabatoCity. Model : Cherry Mobile OMEGA LITE 3, white gold color po.IMEI NO: 862867012608682 . PLS Help me po.

  13. Gace Pua says:

    Where and how to complain about sexual harassing text messages? Help me please.

  14. rosalyn says:

    Pano po mag block ng cp I lost my phone too? Pls help me

  15. aiziel says:

    good day.. pano po magpablock ng cellphone?

  16. grace says:

    Good morning Ma’am/Sir,

    gusto ko lng po sanang ipa block ang cp ko n oppo, kc nawala kahpon lng, (Dec.8, 2017).
    IMEI1: 866517022826131
    IMEI2: 866517022826123

    sana po matulungn nyo akong mblock ang cp ko..
    salamat po…

  17. melka joy reyes says:

    good day po ma’am/sir gusto ko po sanang ipa block ang aking cellphone vivo 1609 color:crown gold with sn: D609QE906A00, IMEI1: 863714035329392 and IME2: 863714035329384 may kumuha po sa aming tindahan ng 7:30 ng umaga nung december 3 2017 pls sana po ay ma block dahil nanduon po ang mga personal contacts ko po at para hindi na rin po magamit ng kumuha.

  18. Franz Mart says:

    How to block my lost phone?

  19. mam. sir.
    can you please block my phone’s imei .. kcee po na snatch sya nung nov 28 2017. at 11;30 pm at along brgy. gulod district V .. nitang QC.. plss thank you ,,

    and plss advice me when you done it..at this no.. 09074343491

    samsung core prime white
    359 8860677639

  20. can you please block this imei of my phone.. na Snatch sya nuong nov 28 2017 .. 11:30 pm at nitang novaliches QC.. please!! 🙁