DEPARTMENT OF TRADE AND INDUSTRY (DTI)
361 Trade and Industry Building, Senator Gil Puyat Avenue, Makati City
DTI Contact Numbers:
+632 751-0384, +632 895-6487 (Fax)
DTI Call Center: +632 751-3330, +63 917-834-3330;
MSME Assistance: +632 751-5096; Exponet: +632 890-4723;
NERBAC: +632 895-8322
i would like to complaint about the unit that i bought from pick and carry cell shop store in dumaguete city which is samsung galaxy tab 2 worth P14,699. the unit has a factory deffect because it doesn’t function and they will not exchange it with new item. they said they only warranty on the services if it will be damage but i just give it to them to be fix but 1 week later my unit doesn’t function again. can u please help me. im sheena mae dalleda from ayungon, negros oriental.