Here’s the list of the services offered by the National Bureau of Investigation (NBI) in the Philippines, including those that the public most often avails:

Public-Facing Services

1. NBI Clearance

• Used for employment (local & abroad), travel abroad, visa applications, firearm license applications, adoption, and other legal purposes.
• Can be obtained online (NBI Clearance Online System) or at NBI branches nationwide.

2. Filing Complaints / Case Assistance

• Accepts complaints and reports of crimes such as fraud, human trafficking, cybercrime, graft and corruption, and other criminal activities.

3. Request for Investigation

• Individuals, government agencies, or organizations may request the NBI’s assistance in investigating specific crimes or disputes.

4. Legal Assistance & Case Evaluation

• Provides guidance and evaluation on cases filed before the NBI.

Specialized Investigative Services

• Anti-Fraud Division – scams, estafa, and financial fraud.
• Anti-Graft Division – corruption cases.
• Anti-Human Trafficking Division – protection of trafficking victims.
• Anti-Organized & Transnational Crime Division – drug syndicates, smuggling, and cross-border crimes.
• Cybercrime Division – online scams, hacking, cyberbullying, and identity theft.
• Anti-Violence Against Women and Children (VAWC) Division – domestic violence and child abuse.
• Environmental Crime Division – illegal logging, mining, wildlife trade.
• Death Investigation Division – medico-legal services and autopsies.
• Intellectual Property Rights Division – anti-piracy and counterfeit goods.

Forensic & Scientific

• Crime Laboratory Services – fingerprint, ballistics, handwriting, DNA testing, polygraph (lie detector), and forensic chemistry.
• Digital Forensic Services – recovery and analysis of electronic data.
• Medico-Legal Services – autopsies, postmortem exams, medical certificates for legal cases.

Coordination & Support Services

• Criminal Records Management – maintaining a national database of criminal records.
• Technical Assistance – providing expertise and resources to the PNP, courts, and other government agencies.
• International Operations – coordination with Interpol and foreign law enforcement for cross-border cases.
• Training for Law Enforcement – training police and peace officers on investigation techniques.

In short, aside from issuing the widely known NBI Clearance, the Bureau also investigates crimes, conducts forensic examinations, provides technical assistance, protects victims, and coordinates with national and international law enforcement agencies.