DEPARTMENT OF TRANSPORTATION AND COMMUNICATIONS (DOTC)

The Columbia Tower, Barangay Wack-wack, Ortigas Avenue, Mandaluyong City

DOTC Contact Number(s):

Trunkline: +632 727-7960 to 69; Public Assistance Center: 7890;
Office of the Secretary: +632 726-7125; Internal Audit Office: +632 727-7986;
Public Information Division: +632 727-1705; Library: +632 723-9420;
Media Office: +632 723-1580 or +632 654-7727

DOTC Website:

http://www.dotc.gov.ph/

To file a complaint online:

http://www.dotc.gov.ph/action_center.html

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Please note that this page may not be actively monitored by the Management & Staff of DEPARTMENT OF TRANSPORTATION AND COMMUNICATIONS (DOTC), and as a result, they may not be able to respond to your comment or inquiry immediately. If you have an urgent concern, we recommend contacting them directly through their provided contact number(s) or email.

7 Responses to DEPARTMENT OF TRANSPORTATION AND COMMUNICATIONS (DOTC)

  1. Josefina Sembrano says:
    October 19, 2023 at 6:54 am

    May is ask for your assistance. Converge has not responded to our call for help for a disconnection concern for the last 6 days. We have sent several reports and complain via email, FB page and calls but no one responded. Our students are suffering from their studies due to this. Please help.

    Reply
  2. moises galang says:
    August 16, 2023 at 6:29 pm

    pls trace the owner of this # 09150822378 kristel jane garcia…online seller scammer..sna po natulungan ako matunton sya slmat in advance

    Reply
  3. Romulo D. Dollison says:
    July 15, 2022 at 6:09 pm

    Where should I address my complaint regarding the lost of my prepaid load to globe telecom with my cp no 09173432482

    Reply
  4. Jara Hernandez says:
    July 9, 2021 at 7:56 am

    To whom it may concern,
    Good Day!
    Please be informed regarding the beep card payment specially in most of all buses from PITX are not working. In this time of pandemic it is very important the use of our own beep card for our safety.
    Hoping for the concern authority to check on it.
    Thank you!

    Reply
  5. Bonifacio F. Nones Jr. says:
    January 6, 2021 at 9:28 pm

    One time I buy load for my mobile phone for emergency cases. We have an internet at home and so I did connect to save my load in globe. But the globe telecom get all my load, because they say that I am connected to the intenet. Why the globe telecom do this, are they insane? I buy this load, and they only took it like a thief. They must be stop for what they are doing to the Filipino people.

    Reply
  6. Arleen Honrade says:
    October 15, 2020 at 11:37 am

    Since June 2020 our office, BAN Toxics!, Inc. has no internet connection from Globe business line. We have informed them more than 10 times but they are not taking action to our complaints. They are sending us monthly bill even though we are not connected since June. May I ask DOTC to look into our concern and call globe telecom. Thank you very much.

    Reply
  7. Randy S Veracion says:
    July 14, 2016 at 6:27 pm

    in order to hedge from the heavy traffic within Metro Manila, I would like to suggest that the opening of office hours for public servants, private workers, students and malls will be adjusted into different time frames. For example, office hours for public workers starts from 8 a.m and ends up at 5 p.m while private sectors/offices will be adjusted from 10 a.m to 7 p.m and malls will be from 12 noon to 12 midnight. May this suggestion be given a premium consideration.

    From Randy Veracion 0917-860-2921

    Reply