PHILIPPINE POSTAL CORPORATION (PHLPOST)

Central Post Office, Liwasang Bonifacio, Ermita, Manila

PHLPOST Contact Number(s):

+632 8288-7678

Website and Email Address:

www.phlpost.gov.ph, phlpostcares@phlpost.gov.ph

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390 Responses to PHILIPPINE POSTAL CORPORATION (PHLPOST)

  1. Fred says:

    I have been sending boxes with simple food stuff to my girlfriend for 3 years now. In the beginning it was OK but then you have some employees holding my boxes and requiring my gf to pay duties and taxes on things that do not require duties and taxes. The next thing the new president should do is fire every one of the customer service employees and replace them immediately. They have many phone numbers but the ladies NEVER answer the calls. I called at 11:30 am ONE TIME AND THE LADY HUNG UP THE PHONE AS SOON AS 12 NOON (LUNCHTIME) hit.

    Now they have set another one of my boxes that I sent on November 14th I sent tow boxes with simple food stuff and candy in them and they delivered one box to Paombong and the other box of food items they put in customs clearance. It is important that you all know that there are still some corrupt people in the system and the only way to get them out is to file formal complaints to the Philippine Postal Corporation. Be aware that if you are sending items to a provincial area, they will hold your item in customs and send a paper notice to the person that is receiving your item. If that person does not go to the post office in Pasay to get your item,

    I think that someone may take the item home with them after a certain amount of time. I have tried to call the post office for 4 hours last night and then again today US time for another hour but they will not answer the phone. The Post Master does not put his office number on the internet because he knows that the postal service is broken severely. Just fire all of the customer server reps because they ARE NOT providing any customer service. I f I had the number to the President’s office I would call that and complain but I don’t know it.

  2. ambrr says:

    its been two months and havent heard anynews or updatss regarding my package. Please help

  3. Patrice says:

    Goodafternoon, im still waiting for my package.i really need it. It’s already 6 days pero wala pa din sakin. Help me please

  4. Armando Gallardo says:

    Good am, can i ask for some assistance tracing the documents sent to my mother. I already have visted the website (philpost) and it says that it was already dispatched to the provincial office but going to our provincial post office they told me that there was no document arrivig.
    Tracking number: EP402225855NZ.
    I hope that you can somehow help. God bless

  5. ricarracines says:

    Good afternoon, I am still waiting for my documents I really need it because that’s for my visa. I am trying to call the customer care number but no one is answering. huhu help! how can I claim my documents? please

    • Zohaan says:

      Maybe they use your cellphone first for testing if in good condition before they sent to your receiver. I had the same issue with them before.. And they ask for taxes more than the worth of the item. How they calculate taxes? We don’t know if they know simple math.

  6. Anne Barreto says:

    Gud am po nagpadala po ako ng box sa pinas since sept.29.2016 reg.mail bkit until now waa pa din narerecieve ung frend ko samantaang ung cargo na naipadala o sa nanay ko natanggap na nila san po b pd ipa lo up ung box ko sa israpost o sa philpost

  7. catherine Cabales says:

    Update lang po Sa item na pinadala saken.last oct14 until now same Lang enroute to delivery office.thanks and Godbless

  8. Joseph Gadea says:

    Hi good evening, Sir/Ma’am, Tanong ko lang po. May order ako na may tracking
    # RB094908239SG AND RS221521563CN Last September 28,2016 pa po itong
    Naka enroute to delivery office. Kilan po kaya ito madedeliver dito po sa bahay.
    Cartridge ng printer ang laman noon. Sana po maedeliver kaagad. Salamat po.

    • Joshua Baet says:

      They receive the item you sending ? Becouse my item not delivery to her house I ship the item on October 15 now still customs start on October 19 tell now

  9. Lovely De Guzman says:

    Until now im still waiting my item..it was sent October 5, 2016 and i checked in philpost tracker it is already arrived here in qatar October 11 why until now i didnt recieve? Pls.deliver my item ASAP..

  10. Domt use philpost. The service is very deficient. Somebody stole my packet during the delivery, The customer service is unavalaible. In the pΓ²st office they dont like to deal with the problem. The website looks like was made for a chile of 4 years old.Ah, but they have a lot of directors earning lots of money and going to meetings and congress.

  11. Jenna says:

    I’m so disappointed right now, Isang buwan na ako tumatawag sa main office nyo at pumupunta sa local post office dito sa Davao wala parin kayong ginagawa..kahit sa email wala akong narinig sa inyo.. ano ba ibig sabihin ng “en route to delivery” kalimutan nlng ang package?? The sender in USA filed a report on this matter. Upon tracking the package naka pasok na sa Philippines and done at customs last 14th of sept 2016 till now no updates kung asan na?

    • Ben Soriano says:

      Yung sakin din Maam, Sept 13,2016 enroute to delivery office, until now wala parin, ask lang ako maam, if nakuha nyu na po ba yung package nyu ?… davao din po kasi ako. thanks sa sagot.

  12. roxill Jean abrantes says:

    Good afternoon
    This is a resident from Dasmarinas cavite we would like to request a return of a letter it was a SSS Notice the particulars ..
    Registered#:RD642260970 ZZ
    Bill#: 50
    Page#: 1
    Column#:1
    Line#:2
    Date of dispatch: september 22, 2016
    Office of destination:OCCPO-SSS
    Thank you for the response Godbless

    Verified by: M.MORMES

  13. Leah says:

    Hello po bkt until now wala pa rin po ung order q, d2 po aq singapore…..tracking number: RR033887328PHalbarecr

  14. mary rose says:

    gud evening ask ko lng po….kasi yong friend ko from europe nag sent nang money through letter .middle of june po nya pinadala….galing po ako ng post office dito sa davao city kaya lng po nasa manila pa po dw………,,sana nman po u hear my message,,,,,,natanggap na po nya yong confirmation,,,,,,,,may mga message po sya dito sa akin…… u can check my phone,,,,,he only knows cz is international,,,,,,,, u can call me…..09309797662,,,,,,,,sana bigyan nyo ako ng linaw tungkol dito

  15. benedictocastillojr says:

    Ser ask ko lng kc last sept 16 nag padala ako ng package paniqui tarlac to occidental mindoro sabi eh 7 days lng bkit until nw wala parin

  16. JENNY says:

    I have a very very important matter to discuss with one of your mailman from Iba, Zambales. It seems like he knew well a friend of mine who sent me a mail last month and I just got the mail yesterday. If you please help me locate this employee of yours so I can contact him about my dear friend retired Capt. Bushart from Iba, Zambales. The name of the mailman under your company is Mr. Arces Aluague Moscoso. He posted some stuff mentioning my friend’s name Mr. Bushart with it so I assumed he know him somehow. You can reach me through this number 09358179450. Thank you so much. I hope you can help me out locate him.

  17. JENNY says:

    Your Globe mobile number provided on the top of this website is not working. I cant reach your office with it. Can you please provide an active mobile number next time and ASAP for easy access to your customer service representatives regarding some concerns with your mailmen? Thank you. I hope this will be considered.

  18. Faustina Syncha says:

    pag sa manila kayo call ka sa 5270064 tapos dapat ready na yung last 4-digit ng check nyo na makikita nnyo sa online sss. para ma update kayo kung saan na yung check nyo.

  19. Gennie Valencia Paz says:

    Pls notify the mailman assigned to my address about my overdued SSS check…or pls give him my mobile number 09176018186 or my wife’s number 09154755213 …I urgently.needed that check…thank you

  20. Gennie Valencia Paz says:

    Hi Phil Post (Makati)..just wondering the whereabouts of my SSS check which was supposedly delivered within 2 weeks from the date of application…it’s been mire than 2 weeks now…..kundly deliver it to my address #302-A Quail St., Barangay Rizal,Makati City….coupon is with my wife together with my SSS ID just in case needed…thanks