Central Post Office, Liwasang Bonifacio, Manila

PHILPOST Contact Number(s):

+632 527-8327 to 30, +632 527-0034 (Fax)


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  1. ariel says:

    Hi i would like to know the contact number of philpost of san fernando pampanga and also celphone number.

  2. Daryl Ron says:


    Great day.

    I would like to seek for any assistance as possible to track a document mailed to my new school. My previous school cant provide any information eveb the tracking number. Also, i have few questions for you:
    • is it really true that for any types of mail there is a possibility that you cant provide any tracking number?
    • how can i track my mail with out the tracking number?
    • is there anyway you could provide me the tracking number? Atleast i could present it to my current school so i could graduate on time.

    Hoping for your assistance.

    Thank you.

  3. Dominador Taguiwalo Jr. says:

    Im looking for my box from Derwin Williams USA. It always says out of delivery. Why?until now i didnt receieve it.

    • FRED says:

      Your box is shipped from the international mail facility in Manila and it goes out to the post office in your province. If you live in Manila, your box usually goes to Pasay post office. If the sender never put your cell phone number on the customs form, the post office will not be able to contact you and you will have to take the tracking number from the customs form on your box to the post office to pick it up. In Bulacan my gf pays 120 pesos to get the box from the post office. If you give the post master your cell phone number they will send you a text to let you know that your box is at the post office.

  4. Mark Anthony Toong Macas says:

    please send me my number on SSS I been pay over 2 years

  5. wendy says:

    Hi Mam / Sir, ilang araw po ba makuha ang padala from hongkong to ilagan, isabela.

  6. Marose Reyes says:

    follow up on the status of my parcel. reference tracking number: RZ372855268GB


    Good day. My UMID card was already recieved by Francis Flores last october 10,2017 but until now hindi ko pa nrerecieved. Tracking # . AC436084842ZZ gusto ko malman what department at saan pwede punthan. I already call all near psot office at my place but nothing


      Good afternoon sir, I would like to share that I have the same situation as yours with regards to my UMID card, I would like to ask for whatever assistance you have received so far so I can do it as well. Thank you sir and Godbless!


    Good day. My UMID card was already recieved by Francis Flores last october 10,2017 but until now hindi ko pa nrerecieved. Tracking # . Good day. Im MELENCIO NAVARRO ABAD JR.
    Tracking #.AC436084842ZZ gusto ko malman what department at saan pwede punthan. I already call all near psot office at my place but nothing

  9. Ivy says:

    Good morning…I want to claim my docs that I sent last Nov. I’m in Qatar now was too worried when my family will rcve my docs plsss.. is there any updtes?

  10. Florime Jumaquio says:

    Good day! Until now hndi p dumating yung PD card ko from Australia, pinadala p yun last Dec 27 Tthe Australian office said it will be here 7 to 10 days! But it took 20 days almost, I hope you response my mail immediately, thank you..

  11. JOY VALENCIA says:

    GOOD DAY.. i want to claim my package here in Bacolod City. Bakit sinisingil ako ng 3 557 pesos Customs fee?

  12. fredzeph says:

    Why is the number posted on the website isnt working? how then can we call with regards our package on where to pick up or if its still there…? can you guys update a working number for your website?

  13. Arnel bugas says:

    I ask when my ems package arrived they send from Korea nov 23 2017 track#EB005552915KR

  14. Julie Ann villena says:

    Good morning I ask if the package of my fiance for me is when I get???

  15. Madeline Payud says:

    I would like to ask the telephone number of Liloan Post Office, Province of Cebu. Thanks

  16. Virgieta P Garbo says:

    Good day..i would like to inquire about my parcel EP425626750NZ…

  17. Ghel Gudito says:

    Hi please give me an update for my package with tracking number EE040863565MY. I have been sending email to the addresses listed above but it doesnt work. Please give me an update

  18. cherryan geurts says:

    bakit postal id ko wala pah;; ang tagal nag apply ako august 29,2017 bakit hanggang ngayon wala pah ;; pali sagot mindanao po ako

  19. Laarnie Rallos says:

    Good day, I just want to know the status of my order from Belgium .. It was already in the Philippines since October 30,2017, but until now my package doesn’t deliver to our delivery address.

  20. Katherine Delos Reyes says:

    Good Day. I just want to ask where is the package from US. It was already in the Philippines since October 7, 2017 and arrived at Philippines post office on October 12, 2017. but until now no package is coming. It should be deliver at my address given. Please kindly give me feedback on where is the package right now. Tracking number: CX280388057US. Thank you.

  21. RTG says:


  22. Where can i get my order frm aliexpress it says that its here in the ph.can u pls cntct me heres d tracking nmber tnx

  23. Anthony says:

    the email posted above for Philpost is non-existent, email failed, a “Mailer-Daemon”…..

    • Haywood Jablome says:

      Lets face it the Philippine Postal Service is badly broken, extremely incompetent and inefficient. I am sick of credit cards never arriving, important mail delayed for many weeks and ridiculous fees being charged. It is time for the administration or governing body to take action and fix this.

      • Anthony says:

        Yes sir Haywood Jablome, it’s a shame that we are being hostage by the Philippine Postal (primitive) Service…. I am just wondering how to address these problems…who’s the responsible person? How to complain every problems we encountered with Philpost….heads should roll if these problems are not resolved ASAP…..

  24. GILBERT RAMOS says:

    Magandang araw po!
    Pwede po bang papalitan yung postal ID kahit di pa nag eexpire,sa bagong design po into?
    At anu pong klangang requirements?

  25. Gladys Gapol says:

    Mail ako until now hindi pa dumating RA884253414US saan na po bakit hindi pa na deliver?

  26. Charmaine calatong says:

    Tracking number ES113617298KR San n napunta package namin? 2ppc box pa hinihintay

  27. Rio says:

    Registered Mail SAL shipping has now charge? Last time my letters dont have any charge since it has code RR now the TRECE branch today as I pick my mail explain because of CN code what is that?

  28. TFBI says:

    Their email address: is not working as well. It says address can’t be found. =(

  29. FRANK FAMA says:




  30. Kaye Elliza S Mantillas says:

    Hi san ko po pwede i claim yng oarcel ko nung aug. 22 pa po sya dumating dto. Until now wala pang notice ang philpost??

  31. nora abellera says:

    Hello po.. bkt po ndi pdin dmdting ung package n pnadala q z iligan city..

  32. From:robert wilson says:

    Hello gud day may i ask im so worried until now my registered mail was mailed last july 26 already a month right now all r important there….pls.we need it vry badly,thank u.

    • Ian Roger Smith says:

      Good luck with that! I have not received numerous bank cards sent from my banks and nothing ever done. This postal service is a disgrace particularly the Muntinlupa branch. However come Xmas they have no trouble asking for a tip.

  33. daclan mario says:

    Good day 4month na po hindi pa na claim nang costumer ko sa kuwait pina shipping ko april 20 2017 anong petsa na ngayun
    Bakit po? Tulungan nyo namn po ako sana ma claim na nya package na pinadala ko sa kuwait
    Pahinge pahinge po ako address sa branch nang philpost sa kuwait

  34. Ian Roger Smith says:

    Urgent Response Requested. Can anyone explain to me why an important letter from the US IRS Tax office that arrives at Muntinlupa post office doesn’t reach my home until July17th? This is not the first time that mail is ridiculously delayed.

    • FRED says:

      If it is not express mail it won’t make it to you in an appropriate time. Just for your information, this is not a philpost website. This was created by an ordinary joe. IT IS NOT AN OFFICIAL SITE.

  35. Alex says:

    The email address above bounces saying no such user. Do you have another email address?

  36. Jennifer gabatino belamide says:

    Bkt d p dinideliver un package galing korea tinawagan n aqu d2.nung friday name qu jennifer gabatino belamide.

  37. richard comerciante aringo says:

    Gud pm. Nagloan po aq pero d pa po nabbgay sa employer q. May 15, 2017 pa po narelease. San na po un check…

  38. Shaira Maria Tagal says:

    When do i receive my package came from Utah , it was mail on May 1, 2017 and until now i didn’t receive that package…

  39. Helmund R Garbanzos says:

    Update kulang yng items kong kailan ma receive sa bacolod city.. Ng inqu ako sa track and trac . Hanggang June 11 lang ang update..? 16 na ngayon..

  40. Roy Piodos says:

    Nandyan pa po ba ung mgha mail na naka address sa Mandaue Central Post Office?

  41. jerald cereza says:

    gudpm. ask ko lng po kung my mail na dumating galing sss nkapangalan po ky jerald cereza? urgent lng po

  42. edmond says:

    good day!! ask ko lng po kung may dumating na mail galing SSS jan sa post office…ang name po ng reciever eh EDMOND SAN AGUSTIN..

  43. Marceli Orbon says:

    Please po urgent po talaga, I need my ID now, please po paki deliver na po, kahit sa munisipyo lang ng Hermosa !!!

  44. Marceli Orbon says:

    Follow up ko lang po postal id ko, 3 weeks na po akong nag hihintay, kailangan kailangan ko na po yung id ko …

  45. Kyrie Mercado says:

    Good day! Please follow up my postal id application, I had applied last april 21 and until today no delivery come up I need it urgent, sana hindi kayo nag sabi na 2 to 3 weeks lang para hindi naasa ung mga nag apply for postal id.

  46. Vincent Wapaño Acera says:

    Good morning po, paki follow up lang po ng Postal ID application ko 21 days na po Hindi pa rin dumadating ang ID ko.. Salamat po..

  47. Richelle Danday Rosales says:

    Hi PO bakit Hindi PO naideliver skin Ang Padala skin ng bf ko Sabi SA Mali DW address e Tama nmn nilagay nyang address…Wag namn ganyan sayang pinambayad nun ng bf ko

  48. Melchorito c siman jr says:

    Ang tagal po ng delivery po nakakapagod mag antay maynila to bohol almost a month? Mag LBC na ako sa susunod kung ganito pala katagal urgent pa naman yun

  49. Rosie says:

    Hi po ma’am! Ifollow ko lang sana po ang making registered mail kung napadala na po ba sa destination country kasi hang gang ngayon Hindi pa natanggap ng asawa ko mag dalawang buwan na po..Ito po tracking number RR308746065PH.. Please nman po pakicheck nman po nag-aalala na nasi asawa ko bakit ang Tagal po…please i-update niyo po ako..salamat po..

  50. Sharon gonzales onliveros says:

    Hi ma’am ifollow up klng po sana ang cargo kp n pndla skin ng fren kp nun may 3 2017..tracking #EE064180336PH pls i need your update thnks

  51. BERNARD says:

    EP428802630NZ last April 7 ndi prin dumating pls

    • Lenny says:


  52. ivonne lamanilao says:

    Tracking number EH002532347US nong saturday pa ng hapon dumating myerkules nalang e metro manila lang naman

  53. Roaldean says:


  54. kristine says:

    Any update?

  55. brian thompson says:

    Philpost employee’s DO steal mail I have had mail not recieved to my family in the Philippines

  56. Juneah Landicho says:

    Hi! I just sent an email to but it was undelivered. Why? Is there a Phil post in Calamba?

    • Tracking # EE063598497PH – paki dispatch na po ohh need na po ng kaibigan namin ehh. Last week pa po namin pinadala pero hanggang ngayon hindi pa din po nade-dispatch. Paki gawan naman po ng paraan ohh. Thank you!!

  57. Marchie says:

    Can someone delivered my documents today This is my Tracking # RR044558535SA: its an urgent documents .

  58. Marchie says:

    I just want to follow up my documents This is my Tracking # RR044558535SA:
    please it delivered today its an urgent documents .

  59. RAych says:

    Can someone from phil post give me the update when will you deliver the parcel w/ tracking code

  60. Claren marvin zulueta says:

    RC690471829SG 2 weeks already not delivered yet.from singapore

  61. Violeta rodriguez says:

    Tracking no Ee060864564ph
    Bakit cannot be found?sent last april 20 2017?

  62. Ingrid says:

    I would like to follow up on the status of my mail with Tracking number: DE 502 819 539 PH, processed in Calinan, Davao City. It was mailed through Express Mail on April 18, 2017 since I have asked to expedite the delivery and I was advised that it should reach the recipient in 2 days but they did not receive the mail until today. Pls update me with the status.

  63. Tin Fernandez says:

    Good morning! Sir/ma’am,yung package na pinadala ko papuntang Mallorca Spain hindi idini-deliver doon,sa halip pinapapunta ng Spain Central Post office yung receiver. Malayo po yun sa area ng receiver. Baka po pwedeng mag-request na i-forward ang package doon sa Mallorca at dun na kunin ng receiver ung package kasi may post office din nman dun.

  64. Maria angelica deato says:

    Pwede po ba ung ipadala ung inhaler s asthma….

  65. Zt says:

    Matagal pa yan baka 2 months pa. Sobrang tagal ng post office dito satin e. Yung sakin nga SG lang nanggaling and yet mahigit 1 month na wala pa. Per status nadleiver na sa delivery office pero isang linggo mahigit na ako dun pabalik balik wala pa. Wala din silang online status to check kung nasan na talaga yung items mo. And kahit yung email and contact numbers nila normally hindi sumasagot.. so just be patient kaso mas matagal yan ng almost isang bwan sa inaasahan mo.

  66. leslie says:

    good day ask ko lang po ung parcel from ireland. last march 21 pa po nya nahulog. dpat po ngaun ndeliver na.

  67. Brickwood D says:

    Dear philpost .
    You have advertised that you have improved your services, as of yet you have not , even priority ems gets delayed or stolen, you do not even update tracking information ,sorry philpost workers , you will not read this as you hide to play on your phones , and not do the job you are employed to do,

  68. Jonalyn DelaCruz says:

    Hi good day tanong KO po kung kailan idedeliver Ang package KO kasi dumating na ng manila nung April 2 pa sabi ng bf KO 6 to 7 days daw natatanggap KO na bakit hanggang ngayon wala parin nag additional pay nga siya para mabilisan Kong matanggap pero useless lang pala paki inform naman po ako eto po Ang tracking number CH014941321US

  69. Clarisse Reyna says:

    Naghihintay po ako ng package ko a month na din po yun, march 24 for delivery na po yun bakit ngayon wala pa rin. Yung mga contcts at emails invalid po. Hai pki update naman po nung package ko. Thank you. RE522721595SE


  71. bakit ang tagal ng UMID dumating.. sabi ng SSS na forwad na daw sa post office Lapu lapu city Cebu ang UMID ko. tapos pumunta ako sa pOst office LLC kahapon. di pa daw dumating ang UMID KO.iwan kung saa ako maniwala.. kung sino ang matagal… SSS or philpost. alam nyo naman na kailangan… pinatatagal pa. my mga number sa nilagay sa website.. pero di naman ma connect if tatawag ako. our internet is good these days… but parang pagong parin ang mga transaction ng mga umid ng mga tao..

  72. jason macasero says:

    Paano ko po ma locate ang SAL package na pinadala ko sa america noong dec. 15,2016 hanggang ngayon di pa rin natanggap. Tracking no. CP300913045PH.

  73. joemelyn says:

    Good day ask ko po sana kung pwding padala mx3 na capsual from here to Australia tnx po need reply asap

  74. Jab1019 says:

    Hi ask ko lang if how can i accept the package from aliexpress?

  75. Jinefer amadeo says:

    Hello po ask ko lng anu anu po ba ang bawal ipadala sa philpost bawal po b ung my liquid??

  76. BENJIE C. ARLAN says:

    Hi po I just want to ask yung status ng delivery ng sss ID ko, last October pa daw na out sa SSS until now wala pa, please po i need it badly.


  77. dette ona says:

    good afternoon!follow-up ko lng po ung POSTAL ID..
    DEC 22,2016 p po un..until now wla pa rin..ilang beses nq pabalik-balik s post office ng CABUYAO LAGUNA..
    ndi pa daw kau nag-UPDATE..kailangan npoh nmin ng POSTAL ID..
    until when kami maghihintay?db 1month lng ang process nyan?thank u

  78. Hello, Phil-Post Philippines. May itatanong lang po ako, kasi nong kinuha ko yong small packet ko pinagbayad po ako ng 112pesos kada packet samantalang ang liliit lang ng packet ko tsaka mumurahin pa. Ano ba talaga po ang totoo? Kailangan pa ba po talaga naming mag bayad ng 112pesos kahit na ang mura tsaka ang liit lang ng parcel ko? Sana po masagot niyo ako. Sa inyo po gumagalang, Bob from Iligan City.

  79. Lolita P. Galang says:

    Do you have any listings of letters coming from UKC United Kennel Club for Mr. Marc Robin P. Galang with postal address at Blk 14 Lot 6, Ciudad Grande Subdivision, Sta. Rosa, Laguna? They send the letter or certificate last June 2016 but still we don’t receive the letter yet, how can we get letter or the certificate? Can you send us any contact numbers so we can contact anyone? The letter was so important to us, so please help us….. Thank you very much…

  80. Bruce Hutchins says:

    How do I contact you about a missing letter sent EMS?

  81. jemma marie garcia says:

    hi po mwnin po tagal n po kc nun loan ko s sss 2 mnths p po wla p po skin pdla nmn po s z c kings manpower janitorial cooperative services zamboangga nid ko n po kc pa ackaso nmn po nagbbyad nmn po kmi s inyo eh

  82. Eric O.Morales says:

    Good day !

    Itatanong ko lang po sana bakit dipa rin natatanggap ng kapatid ng asawa ko ang mga documents na pinadala nmin nung Nov 24 dyan po sa post office sa pasong tamo..almost 2 months na kasi ano bang nangyare?? Sna man lang mag return to sender kaso wala din kami natatangap kung di man ito nakarating din sa canada. pakisagot nm mga katanungan nmin dito.thanks..Eric O. morales

  83. sheena mortel says:

    I have a documents that was being sent last Jan. 14, 2017 from California USA and when we tracked the tracking number it says that the documents was attempted to be delivered and redirected.. how come it wasnt delivered to the address that was being stated at the mail? It is a priority mail and I just wanted to know where can I get that mail because that is a very important document.. Kindly act on this matter, hoping for your prompt response on this email..



  85. Elenor Flores says:

    Nakakadismaya ang serbisyo nyo. Kung may problema ung mga hinihintay na dapat matanggap ng mga taong pinadalhan, mapadokumento man Ito o hindi, rsponsibilidad nyong harapin at makipag ugnayan sa mga tanong ng mga tao. Di bale, wag kayong mag alala kasi makakarating sa kinauukulan ang pagiging lousy nyo.

  86. Alma crisostomo says:

    Hello po ako po si alam crisostomo ng b7 l1 summerfield subd.brgy osorio trece martires cavite pinadalhan po ako ng document noong january 16 2017 saan na po na punta ang documents ko

  87. Laura Jean Naguit says:

    Hello Good morning ,..
    puydi ask kailan po ba darating yung package ko destinaton to Catbalogan ? lampas buwan napo .. dec pa pinadala from switzerland po .
    CQ002874562CH Laura Jean Naguit.

  88. Bryan Mari Argos says:

    I have been trying to contact you through phone because I am from Roxas City, Capiz but to no avail. I tracked my package and it showed that it had reached the post office already three days ago. I still have not received my package and my sender could not contact you either. I emailed you with no response at all. I also emailed the Office of the President Action Center, still no response. I am starting to lose faith in my own government. Is the Philippine government and system really this incompetent and rotten that even the Office of the President is a pawn to bureaucracy? My tracking number is ER398243679SG. I would appreciate someone contacting me regarding this ASAP.

  89. Mary Joy Albento says:

    Hi. Good day. May I ask your good office about my ID which I applied last November 28,2016? As I have checked, the applications for December 5 and 10 has already arrived. I just want to know when will I receive mine. Thank you and more power.

  90. Edelyne grace says:

    Good day ask ko lng po ung package ko na papeles pinadala ng lolo ko december 27 dumating sa pinas ng jan1 pero hnfgnf ngyun wala pdn po sa post office nmn ng las pinas kylngn ko n po ung papel na un ggmitin sa meralco

  91. Rosenie Schaefers says:

    Hello po…good day…ask ko lg po sana bakit ang asawa ko every december sya nagpapadala nang card 3 taon na po na wala akong na receive na card…gusto ko pong malaman kong saan po napunta yung card nya? Ito po name at address nya po…Daniel Schaefers , De Wieken 81, 1622 GR Hoorn , THE NETHERLANDS…Salamat po.

  92. Maryjoymetzker says:

    Bakit hindi kayo matawagan months na yung box ng pinadala ng asawa ko sainyo till now wala padin bwiset

  93. jun says:

    Napakawalang kwenta tlaga tong philpost na to,, nagbayad aq ng mahal for 5 days pero 19 days na d pa dumating, tapos hindi pa sla sumasagot ng tawag.. bwisit tlaga!!!!

    • Reverend TD Marshall says:

      I realize that the people who post this site takes no responsibility for the stupidity that people do with your information.
      Since first posting information here my wife has received multiple calls by both people thinking her number is to the post office, and crooked opportunists trying to gain enough information about my wife so they can go to the post office and claim her packages posing as her.

      The people posting this site is in fact responsibe for all the misinformation misleading good people into thinking this site is a real site connected to the post office when in fact its just a site, with nothing to do with the post offices there in the Philippines.

      If you like my wife is looking for the real number to the Central post office of Caloocan its;
      Samson Road, Caloocan City, Metro Manila 1400
      I hope this will be helpful.
      Its at the city hall in Caloocan
      Do not leave information here, so your information can be targeted

      God bless you

  94. Pilar Panibio says:

    Ma’am /sir please do update naman po about sa package ko tracking # CH005477755US sabi it was received at the delivery office on December 12,2016,but until now hindi ko pa natanggap, galit na yong sender kasi it’s been over a month na po, please paki trace nman. Thanks pu

  95. Ulrich Sauer says:

    What a horrible experience with these guys. No delivery, no service, nothing. Tracking is worthless, telefone numbers are worthless. Waste of money.

  96. Jennifer Estorico says:

    Please update me with the status of my parcel It is almost 2 months now. I have not gotten any positive response whenever I follow up Please update me with the status Tracking Number: CP 300340002PH. Please note that parcel is dated Nov 7???

  97. Reverend TD Marshall says:

    There are people now planning to try and collect the items I sent to her and they will be arrested when they go to claim items.
    What small minded people… Unfortunately we have small minded people in my country as well. But they are all caught and put in jail.

  98. Reverend TD Marshall says:

    I want to in addition that I fell in love with the Philippines when I was stationed in the US Military in your beautiful country, part of the training of your military while there. I am very pleased you have a President that loves his people and his country instead of only the love of money as earlier Presidents before him.

    I pray this man can help your country grow and be a better member of the world community.

    May GOD help and bless the Philippines!

    Rev T.D. Marshall

  99. Reverend TD Marshall says:

    I would like to know if your postal services intend to keep the items sent to my wife for your self.

    Your President indicated that he will not tolerate corruption in government and to report even the behavior of the Philippine postal services should the need arrive.

    I would say that my wife is in her rights if she does not receive her mail or packages.

    Items tracking numbers are:RN113670695MY

    Contact number to reach her so she can retrieve her items: 0977 373 6341

    Revered TD.Marshall

  100. marinella bravo says:

    my item from philippines takes too ling its been 16days and still waiting for your update ..ive sent email lots of time and no that how you treat your client? im so worried about my package because its very important .you said it just takes 5 to 7day but its 16days now .my tracking number is EE062775686PH and my name is MARINELLA BRAVO from new zealand..PLEASEE!! I NEED TO KNOW WHERE MY ITEM IS!! THANKS

  101. Genelyn Casupanan says:

    Good day!

    Why is the rate for sending parcel to Bahrain from Malolos Bulacan different from the rate that you posted on your site? When I inquired in the post office here in Malolos, they told me that the payment for the first kg will be 1980php then add 420 for every succeeding kg. But when I downloaded your rates from your site, it says 1100php for the first kg and add 386 for succeeding kg. Can someone please answer me because I need to send my parcel tomorrow and I need to know the right rate for sending it.

    I hope to hear from you soon.

    Genelyn Casupanan

  102. Maribel rojo says:

    Hi good morning, ask ko lng po ung 2 package ko n pinadala nuong october until now hindi pa dumating.bkit nman subrang tagal ung mga friend ko n kasabay 2 weeks nkuha n nila ako almost 2 months na hindi nman cargo ship ung n ganun k tgal ang dating. Ito po ung tracking number:cp196185955pl, cp196186275pl.
    Salamat po..


  103. Nerissa S. Calma says:

    nagpadala po sa akin ang pamangkin ko ng package at laman po nito ay damit na hiniram ko sa kanya para christmas party namin. Pinadala po nya ito nung Dec. 6, 2016 tinignan ko po sa tracking ninyo nung Dec. 8 the item is under custom examination. kelan ko po kaya matatanggap un. kailangan ko pa po bang pumunta dyan sa office para kunin?

  104. CONSTANTINO says:


  105. Joan Navarro says:

    Ako po ay online selller.may customer ako sa taiwan at pinadala ko ang package nya sa philpost main office manila nung monday dec.6,2016.nagbayad po ako ng 3550 at sinend ko sa customer ko ang resibo via messenger(pinicturan ko po).nung dumating sa kanya ang package dec.9,2016 may resibo rin na binigay po sa knya at ang nakalagay lang sa resibo at sa box nya ay 3250.tinawagan ako ng customer ko at tinatanong kung bakit ganun??.bilang legit online seller ayoko pong mapahiya sa customer ko ng dahil lang po sa mga tiwaling opisyal ng gobyerno.maliit na halaga lng po ito(300) pero kung gagawin nila ito sa lahat ng nagpapadala ay aabot din ito ng milyon..masyado ng maraming tiwali sa gobyerno natin wag na sana natin dagdagan pa,at kahit maliit lang na halaga ito gusto ko sanang makarating ito sa mas nakakatas at bigyan nyo ito ng pansin.

  106. ma.arlene bagasbas says:

    Im waiting for my parcel with tracking number Ej206723401au..its almost a week now since it was sent..can u please let me know when it will be delivered to me..thanks

  107. ma.arlene bagasbas says:

    Hi i cannot contact you through waiting for my parcel for a week now..can u pls let me know if when u can deliver it at home..thanks

    • FRED says:

      Arlene I sent a box of food items to my gf mother and they put it in customs hold on 21 November 2016. They never send a notice to my gf mom so I told her to go to the post office in Pasay to get the box in person. The postal service workers are not reading our comments here on this website so you should go to the post office and get your mail in person. Do not wait until the Christmas holidays or you will not get your item until January or maybe February.

  108. April celis says:

    After waiting for so long and contacting all the ways i can using the info you have in your slip, ill be there tomorrow at your office and get my ID and i swear will get the names of irresponsible people who work there for no reason. Ill surely escalate the useless people who are using my huge tax for making an easy thing so hard for a lot of people feeding them!! Ill try to stop myself from slapping your faces btw, ill give that to the president.

  109. florian dumetz says:

    my mother is still waiting for the package,she needs it this weekend
    please let me know if there is a chance of recieving it today.
    thank you.

  110. Chris Andrew A. Pangilinan says:

    Hi i cannot contact you on one was answering. Anyway i am still waiting for my parcel to be delivered. Tracking numbers RC689773892SG

    I will becback to uae on saturday december 3. Pleasscreply asap

  111. joben says:

    contact number

  112. Fred says:

    I have been sending boxes with simple food stuff to my girlfriend for 3 years now. In the beginning it was OK but then you have some employees holding my boxes and requiring my gf to pay duties and taxes on things that do not require duties and taxes. The next thing the new president should do is fire every one of the customer service employees and replace them immediately. They have many phone numbers but the ladies NEVER answer the calls. I called at 11:30 am ONE TIME AND THE LADY HUNG UP THE PHONE AS SOON AS 12 NOON (LUNCHTIME) hit.

    Now they have set another one of my boxes that I sent on November 14th I sent tow boxes with simple food stuff and candy in them and they delivered one box to Paombong and the other box of food items they put in customs clearance. It is important that you all know that there are still some corrupt people in the system and the only way to get them out is to file formal complaints to the Philippine Postal Corporation. Be aware that if you are sending items to a provincial area, they will hold your item in customs and send a paper notice to the person that is receiving your item. If that person does not go to the post office in Pasay to get your item,

    I think that someone may take the item home with them after a certain amount of time. I have tried to call the post office for 4 hours last night and then again today US time for another hour but they will not answer the phone. The Post Master does not put his office number on the internet because he knows that the postal service is broken severely. Just fire all of the customer server reps because they ARE NOT providing any customer service. I f I had the number to the President’s office I would call that and complain but I don’t know it.

  113. ambrr says:

    its been two months and havent heard anynews or updatss regarding my package. Please help

  114. Patrice says:

    Goodafternoon, im still waiting for my package.i really need it. It’s already 6 days pero wala pa din sakin. Help me please

  115. Armando Gallardo says:

    Good am, can i ask for some assistance tracing the documents sent to my mother. I already have visted the website (philpost) and it says that it was already dispatched to the provincial office but going to our provincial post office they told me that there was no document arrivig.
    Tracking number: EP402225855NZ.
    I hope that you can somehow help. God bless

  116. ricarracines says:

    Good afternoon, I am still waiting for my documents I really need it because that’s for my visa. I am trying to call the customer care number but no one is answering. huhu help! how can I claim my documents? please

    • Zohaan says:

      Maybe they use your cellphone first for testing if in good condition before they sent to your receiver. I had the same issue with them before.. And they ask for taxes more than the worth of the item. How they calculate taxes? We don’t know if they know simple math.

  117. Anne Barreto says:

    Gud am po nagpadala po ako ng box sa pinas since sept.29.2016 reg.mail bkit until now waa pa din narerecieve ung frend ko samantaang ung cargo na naipadala o sa nanay ko natanggap na nila san po b pd ipa lo up ung box ko sa israpost o sa philpost

  118. catherine Cabales says:

    Update lang po Sa item na pinadala saken.last oct14 until now same Lang enroute to delivery office.thanks and Godbless

  119. Joseph Gadea says:

    Hi good evening, Sir/Ma’am, Tanong ko lang po. May order ako na may tracking
    # RB094908239SG AND RS221521563CN Last September 28,2016 pa po itong
    Naka enroute to delivery office. Kilan po kaya ito madedeliver dito po sa bahay.
    Cartridge ng printer ang laman noon. Sana po maedeliver kaagad. Salamat po.

    • Joshua Baet says:

      They receive the item you sending ? Becouse my item not delivery to her house I ship the item on October 15 now still customs start on October 19 tell now

  120. Lovely De Guzman says:

    Until now im still waiting my was sent October 5, 2016 and i checked in philpost tracker it is already arrived here in qatar October 11 why until now i didnt recieve? Pls.deliver my item ASAP..

  121. Domt use philpost. The service is very deficient. Somebody stole my packet during the delivery, The customer service is unavalaible. In the pòst office they dont like to deal with the problem. The website looks like was made for a chile of 4 years old.Ah, but they have a lot of directors earning lots of money and going to meetings and congress.

  122. Jenna says:

    I’m so disappointed right now, Isang buwan na ako tumatawag sa main office nyo at pumupunta sa local post office dito sa Davao wala parin kayong ginagawa..kahit sa email wala akong narinig sa inyo.. ano ba ibig sabihin ng “en route to delivery” kalimutan nlng ang package?? The sender in USA filed a report on this matter. Upon tracking the package naka pasok na sa Philippines and done at customs last 14th of sept 2016 till now no updates kung asan na?

    • Ben Soriano says:

      Yung sakin din Maam, Sept 13,2016 enroute to delivery office, until now wala parin, ask lang ako maam, if nakuha nyu na po ba yung package nyu ?… davao din po kasi ako. thanks sa sagot.

  123. roxill Jean abrantes says:

    Good afternoon
    This is a resident from Dasmarinas cavite we would like to request a return of a letter it was a SSS Notice the particulars ..
    Registered#:RD642260970 ZZ
    Bill#: 50
    Page#: 1
    Date of dispatch: september 22, 2016
    Office of destination:OCCPO-SSS
    Thank you for the response Godbless

    Verified by: M.MORMES

  124. Leah says:

    Hello po bkt until now wala pa rin po ung order q, d2 po aq singapore…..tracking number: RR033887328PHalbarecr

  125. mary rose says:

    gud evening ask ko lng po….kasi yong friend ko from europe nag sent nang money through letter .middle of june po nya pinadala….galing po ako ng post office dito sa davao city kaya lng po nasa manila pa po dw………,,sana nman po u hear my message,,,,,,natanggap na po nya yong confirmation,,,,,,,,may mga message po sya dito sa akin…… u can check my phone,,,,,he only knows cz is international,,,,,,,, u can call me…..09309797662,,,,,,,,sana bigyan nyo ako ng linaw tungkol dito

  126. benedictocastillojr says:

    Ser ask ko lng kc last sept 16 nag padala ako ng package paniqui tarlac to occidental mindoro sabi eh 7 days lng bkit until nw wala parin

  127. JENNY says:

    I have a very very important matter to discuss with one of your mailman from Iba, Zambales. It seems like he knew well a friend of mine who sent me a mail last month and I just got the mail yesterday. If you please help me locate this employee of yours so I can contact him about my dear friend retired Capt. Bushart from Iba, Zambales. The name of the mailman under your company is Mr. Arces Aluague Moscoso. He posted some stuff mentioning my friend’s name Mr. Bushart with it so I assumed he know him somehow. You can reach me through this number 09358179450. Thank you so much. I hope you can help me out locate him.

  128. JENNY says:

    Your Globe mobile number provided on the top of this website is not working. I cant reach your office with it. Can you please provide an active mobile number next time and ASAP for easy access to your customer service representatives regarding some concerns with your mailmen? Thank you. I hope this will be considered.

  129. Faustina Syncha says:

    pag sa manila kayo call ka sa 5270064 tapos dapat ready na yung last 4-digit ng check nyo na makikita nnyo sa online sss. para ma update kayo kung saan na yung check nyo.

  130. Gennie Valencia Paz says:

    Pls notify the mailman assigned to my address about my overdued SSS check…or pls give him my mobile number 09176018186 or my wife’s number 09154755213 …I urgently.needed that check…thank you

  131. Gennie Valencia Paz says:

    Hi Phil Post (Makati)..just wondering the whereabouts of my SSS check which was supposedly delivered within 2 weeks from the date of application…it’s been mire than 2 weeks now…..kundly deliver it to my address #302-A Quail St., Barangay Rizal,Makati City….coupon is with my wife together with my SSS ID just in case needed…thanks

  132. Marie Martin says:

    I have a question about receiving an EMS box. I usually receive an EMS box out of the country from my parents and use this company to send a box to the Philippines for so long and I never paid a receiving fee before. However, on Sept. 15, 2016 at 2:15pm I receive a box and they where asking me to pay for whatever it is. I was surprised and very upset because I cought the delivery man almost shouting on my grandma to pay 120 peso. My understanding about the EMS is when I’m sending a box to my family I’m paying already all of it before I send it and I believe it is all cover, so the receiver doesn’t need to pay which we usually do. Would you kindly explain to me clearly why do we need to pay 120 peso for recieving an EMS box which is already paid by the sender?

  133. Charrie Santos says:

    I got a Post office notice for something to claim can you please check the addressee to whom the package came from? My name is Charrie Santos with address at Sykes Asia Inc. 3rd floor Worldwide Corporate Center Shaw Blv. Mandaluyong City. Where Post Office will I claim the package? Please advise.

  134. Regin Demayo says:

    Hello po,may concern po ako sa pinadala kung cellphone frome singapore bakit di prin nkarating sa pinadalhan ko.

  135. Zohaan says:

    I bought an underwear at The delivery took 2 months and the claim stub that came to my house is final notice. Then i come over to collect it. Do you know how much they ask me to pay for tax. It’s PHP1700 for 1 piece underwear. Tax is even more expensive than the item. I’m very disappointed and annoyed how they calculated tax. That isn’t a victoria secrets most expensive underwear though.

  136. Mark Paolo M. Mendoza says:

    Hi PHL Post! Yung order ko po napaka importante. Due date na ng package ko sa sept 7 dapat na sakin na po! T no. RS565963801NL. I need a feedback po PHL POST! SALAMAT.

  137. Mark Paolo M. Mendoza says:

    Hi PHL Post! Yung order ko po napaka importante. Due date na ng package ko sa sept 7 dapat na sakin na po! T no. RS565963801NL. I need a feedback po PHL POST! SALAMAT.

  138. Manuel A. Catriz says:

    Good Afternoon. I would like to ask, if your office has received a package from Bio trim company USA containing 3 Bottles of Brain Plus supplement sent last June 8, but according to tracking nos ASL20160610DE24PH it arrived in the Philippine central Post Office on June 22 address to Manuel A. Catriz, 192 afable St. Ilwas, Subic. Up to now it has not sent to me yet. I checked in Subic and Olongapo PO and there’s no package yet arrived.
    Kindly check if you have a record of this item in your office. I will appreciate very much your effort. My e mail address is or you can contact me on my cp. 09099686865. Thank you very much. Lord bless

  139. dayanara torres gonzales says:

    good after noon po anjan na po b ung package na my name na dayanara torres gonzales

  140. arnaldo marquez says:

    Good Morning ….
    Gusto ko lang pong itanong kong totoo po ba? na may bayad ang pagkuha ng package,na pinadala sa iyo galing sa ibang bansa,

  141. Lailanie Rose Comendador says:

    Meron po ba kayong contact number na active?kasi tumatawag po ako sa contact numbers nyo pero wala naman pong sumasagot. kailangan ko na po yung inorder ko sa e. tracking number: RH334411927CN

  142. Chester Crozier says:

    This is directed to Robert S. Mondonedo / Assistant Post Master General / Operations
    On 24th May 2016 my brother in Australia sent a package which has an international tracking number of EY100080284AU. This shows as being received by Philpost and passed to Customs on the 25th of May 2016.
    When I had not been notified of the availability of the package for pickup after 4 weeks I contacted Customs to get a status of the package.
    Customs help desk forwarded my request back to EMS.CS who sent me a form notice giving me the understanding it was still with Customs.
    Question number 1: is the package with Philpost or Customs?
    This roundabout has been going on for some time and NOBODY can tell me where my package is or when I might see it.
    Tracking No.: EY100080284AU
    Courier: Australia Post
    Mailing/Shipping Date: May 23 2016
    Name of Sender: Kieran Crozier
    Address of Sender: 24 Mount Stuart Drive, Newnham, Launceston, Tasmania
    Name of Receiver: Chester Crozier
    Address of Receiver: B255 L23 Ph4, Mabuhay, Mamatid, Cabuyao, Laguna
    Email Address:
    Contact No.: 0927 908 5890
    Item: Whirlybird (item is fitted to a roof for removing heat), Tens Machine (for the easing of chronic back pain)
    Price: Gifts – no commercial value
    Shipping/Freight Cost: unknown
    Insurance: Unknown
    As we are now going into week 12 (3 months) of Philpost / Customs having my package this leads to Question 2
    When will I see my package or even get an answer as to its status and who has it?
    To date I have 28 emails trying to locate my property

    Chester crozier

  143. Joy says:

    Bawal Sa new administration ng pilipinas ang Gawain ng Philpost Sa bagal at hindi tamang pagpapadala ng mga regular mails Na nanggagaling Sa abroad o kahit lokal. Sana ay tugunan ng mga taong namamahala ng Philpost ang problema Na ito dahil grabe Na talaga.

  144. mike evans says:

    i recently received a registered letter from my brother in the uk. the letter contained old photos, from my mother’s papers (she recently passed away). the despatch declaration clearly showed description of photographs with zero value(other than sentimental). Why was i therefore required to pay a charge and vat for receiving this letter.

  145. Hello. Can I ask. Nagpadala nang important document as a normal letter yung friend ko from tromso, norway last July 1, 2016. I believe na nareceive nyu na yung mail. Want to ask if san pwede e claim yung mail. Because d pa rin dumating. I really need it and I am from dumaguete city, neg or.

  146. jemuel Quilay says:

    can i ask po, how many days po bago mareceive ng receiver, if magpapadala ng galing sa philippines to america?

  147. Richard Batilong says:

    Hello po sa mga kinaukulan, ask ko lang kung kelan po darating yung package ko na pinadala galing po sa New Zealand, ayon po sa Philpost track and trace June 13 pa po dumating dyan sa Pinas at nung June 16 enroute to delivery office. Tanong ko lang po kelan ba darating yun sa receiver’ address. Instead po na 4 – 10 days e hanggang ngayon 16 days na po. Tracking number CC420760681NZ. Pakisuyo na lang at Salamat po.

  148. omrhan briones says:

    please check this traking number,EE114960181,june 3 unsuccessfull delivery.

  149. Joven says:

    I would just like to inquire about the status of my package with tracking# RL571586596IE. It says in your tracking page that you have already forwarded it to the delivering office since JUNE 1. It’s been over 3 weeks now and i have checked it at Marikina Post Office and it still have not arrived yet. May i know if the package have been lost or if it’s still at your office?

  150. Romello Isleta says:

    JUNE 9 2016 EE 060 684 302 PH – TAIWAN
    JUNE 15 2016 EE 060 684 877 PH – TAIWAN
    JUNE 15 2016 EE 060 684 903 PH – MALAYSIA


  151. Raquel says:

    mam/sir,merin pO akung parcel na pinadala sa UAE kailan nyO pO ide2liver sa receiver kailangan na pO yun i2 track # cp101465034cp

  152. Josyl A. Cabrales says:

    paki check naman po registered mail RC462404071MX en route to delivery n noong 28 May 2016 p june 15 2016 n ngayon wala p rin. Gaano po b dapat katagal bago maideliver ang isang registered mail? Sana po magreply kayo.

  153. Noemi Barros says:

    Tanong ko lang po bkit hindi pa nyo inedeliver yung pakkage ko gling d2 sa netherland nong last week pa po nang tuesday dumating jan sa manila. Ang tracé number po ate CC053930008NL..PLAEASE PO IDELIVER NYO NA SA PANTABANGAN BLISS NUEVA ECIJA

    • Josyl A. Cabrales says:

      mayron po akong registered letter/parcel RR462404071MX en route to delivery noon pang may 28 2016 ayon s record ng Philpost tract and trace pero hanggang ngayon 15 june 2016 n hindi p din naidedeliver. gaano po b katagal kailangan bago maideliver ang isang registered mail? lapit lang naman ang Central exchange office s Pasay City papuntang Taguig CIty post office ah!

  154. Emmanuel V. Alvarez says:

    hi can i know where is my friend’s package right now becauase he doesn’t receive any claim card yet, the control number is: RT890684807DE. we want to pick it up since it’s been months now and now, and no updates on the website or even a notification from the nearest post office to him. please contact us : 09279828805

  155. EE060193816PH please help
    Address: House # Villa 1, MBK AL QURM COMPOUND, KHALIFA Park, AL MUNTAZAH, ABU DHABI UAE cp number +971 561 751 545…. please po…

  156. Jalil Pangandaman says:

    Tanong ko lang po bakit di pa po dumadating ung padala ko.. At hanggang ngayon nasa Custom pa po since may 17… Kailangan na po sana itong mareceived ng rceiver asap.. Eto po ang barcode CP010300543ID.. Salamt po

  157. geraldine reyes says:

    good day.. what is the status my shipmnt my pakage going to kuwait
    EE518471701ph.. can you please help me.. thank you

  158. ROY NATALIO from PAETE, LAGUNA says:

    Gud day maam/sir im expecting last May 11, 2016 that my documents has arrive here in my home town in PAETE, LAGUNA from POLAND but until now theres no documents.. its imfortant to me… i need it…

  159. Melchor Paete says:

    Good day!

    I would like to inquire about this item that I ordered at last April 8, 2016. I am actually asking on the whereabouts of the item which is a Noble Collection Albus Dumbledore wand. I contacted the site and they told me that the item already arrived here in the Philippines, on April 18, 2016. But as I look at the tracking site of the, I should expect that the item will arrive at my footsteps “on time” by May 3, 2016.They told me to contact you here at because they told me that you guys are responsible for the delivery. It’s May 12, 2016 already. From May 3, 2016 to May 12, 2016, its almost 9 days late than expected.

    Please, this bad service, is giving me nuts. Sometimes you have to inform the buyer on the whereabouts of the item immediately, because the money spent is not that we can acquire at the snap of our fingers. We earn it; And you should earn our trust.

    P.S. I want to hear from you as soon as possible. By the way the tracking number of the item is LE073233425FR.

  160. mary joy says:

    mam/sir just asking po,,if how long we can get postal id from general santos city?more than a month i still not receive my postal id and i need it in some important transaction….the people in main office said we back last week but when we back still no id get,,,just let me know how really long is it to get when i live in general santos city

  161. Lloyd arante says:

    My girlfriend mother send a money using money order she send last march 18 then arrived 21 but until now wala pa kaming na tatangap….

  162. Donnie M. Sy says:

    I have an item ordered from U.S. via EBAY online puchased over a month ago, its way past delivery date, I want to know what happened to my purchased item and why it’s taken so long to arrive at my home address.

  163. Ruvy Jane Gomez says:

    Sir/Ma’am, the item I have been ordered from Japan is very delayed and until now it wasn’t arrived. Can i have any update or information about that? I am so worried because I need that within this week. Thank you!

  164. Jaslene Joy camandona says:

    Good day! I just what to ask kung may philpost-Tabuk, Saudi arabia branch po ba kayo?? My e.order po kadi ako galing sa pinas.. Its been 2 mos. Already pero never pa ako nktanggap ng tawag or text man lng..! N trace ko po tung tracking number ko pero until now wala po akong balita… Hope ma mtanggap po kong sabot dto.. Salamat

  165. myra jean says:

    Goodmorning. Yung pinada po kasi ng friend ko galing japan ay dumating na nung march 21,2016 dito sa pilipinas. Kelan ko ho ba pwede makuha yoon. Antagal naman ho masyado ng transaction.

  166. wburch says:

    Sent package from us to Philippines its been way past due date. All it says is package cleared customs on the 21 its now the 28 and still nothing. What’s the hold up

  167. Jonalyn B. Balares says:

    Good morning.. May I know if when will I receive my letter from Germany? March 15, 2016- enroute to delivery office. But until now, no letter yet is delivered.

    Thank you and waiting for your response. God bless!

  168. Good day po,ask k lng po ung parcel ko po from Brisbane Australia last Feb.13,2016 not yet arrive til now here in my province the possible date of arrival is Feb.29,2016.Track k po ung parcel nklagay is attemted me po ma’am/sir.Thank you very much and waiting for your possible result.
    Maricel Martinez

  169. Jenny says:

    Hi po! I’m from cebu city..tanong ku lang po when is the possible day na mahatid ang parcel ku dito sa cebu..feb3 2016 pa yun dumating sa pinas nkita ku po sa package tracking pru til now di ku pa rin na receive kahit txt man lng wla po akung na receive.

    I’ll wait for your response,ty po!

  170. I just wanted to ask kung mga ilang araw bago matanggap yung mail/letter ko. I’m from Pangasinan and I send it sa Butuan City. Mga ilang araw bago po matanggap yun? Kindly answer this question ASAP! Thano.

  171. Maturan says:

    Magandang araw po pa help nmn po. Kc po Last Feb 9 2016 pa dumating ung parcel ko pero hanggang now wala pa po update LNG po Feb 23 na po wala pa.

  172. Ardin Hajihil says:

    Pa help po sa tracking nitong parcel na to RC457960385HK d na po ma track sa track and trace nyo.. ung ksama nya na parcel dumating na january 25 pero itong isa hindi parin hanggang ngaun.. gusto ko lang malaman kung nasaan na.. maraming salamat

  173. Mariz Edubas says:

    here is the tracking no.: CP301425384PH

  174. Mariz Edubas says:

    Yung package na pinadala ko sa sister ko sa UK di niya nareceive sabi doon ibinalik na ng pinas tapos ngayon walang update ang post office kung nasaan na..pwede ba yon?

  175. cathleys says:

    Hello po…please pay attention po ng taga postal na employees especially cagayan de oro… Ask ko lang po kung nasaan na po ang items ko…ang lahat ng nagtratrabaho soon nagtutulak.tulakan sila. Among ibig sabihin niyang may kumuha ng items ko or to be exact ninakaw?! Ani ito bagahe?!


  176. Anne Bigno says:

    BAkit hindi pa natanggap ang package mailed Nov. 7,2015 from CA USA – cleared by Customs,Manila noong Nov. 23, 2015 , enroute to Cebu City ? how long would it take for the package to arrive from Manila to Cebu City? with this tracking #CW371141835US….para sa mga bata yan!

  177. Malchel Escasinas says:

    Bakit wala p ung package ko galing poland

    hanggang ngayon mahigit isang buwan n… Nasaan n b un?paki sagot po.

  178. zhell says:

    bkit walang sumasagot sa calls

  179. Nino adam dilay says:

    Good day! Bakit po until now wala pa din po ang tseke ko from Sss?

  180. Gusto ko po malaman bkit hanggang ngayon di pa na de-deliever ang parcel ko na my tracking # EG393400749JP di dapat 2-3days lng yun at sa mga tel.# at phone # niyo walang nagre-respond o sumasagot ng calls ko.!?

  181. Gema Madriaga says:

    Tanong ko lang po bakit wala pa po yung parcel na hinihintay ko po sabi po nila 3-5days nung dec. 4 pa po yun wala pa po!??

  182. Ruben Barrera Alafriz says:

    Paki check naman po ng order ko with item number CP982255021HK kung kelan nila ipadala sa akin ito kc po almost 1month na ung gamit ko nakapending for inspection.

  183. marlyn gayap says:

    Patulong po ako.may inaasahan po ako n package galing pinas.pakitrace po eto po ung BE513772815PH.tapos d q po matrace sa tracking site..salamat poraza

  184. RAMER VELASCO says:


    I would like to follow up again my shipment w/ Custom Tracking # LC795197375US. This is my fourth follow up about this issue and until now there is no response from you. My waiting is almost 2 months. The shipment is EMS. It originated from USPS and turned over to you last August 10, 2015 but until now there is no lead and updates where is it now? Have you lost it? I need a quick response on this. I need my parcel and you are responsible to find it where it is now. I am going to report this on or before October 10 in all social networks and media how irresponsible you are.
    I am not just doing this follow up. The shipper also did this but you really have no respond at all.

    Please do the right thing and settle this issue. I know you will receive this complaint. I just do not know if you will now response or not. I am not threatening. I am just telling my rights to complain and let others be informed about most happening to most shipments like this.

    Awaiting for quick response!!


    • Rod Walsh says:

      I have emailed Phipost several times, they have totally ignored me. After researching them on the web I have learned that this is a common occurrence. Their incompetence is only surpassed by their superciliousness.
      Rod Walsh

  185. Amy tanada says:

    Allow paki check naman ng pinadala ko hanaggang ngayon 3 month na wla pa din ang mga pinadala ko para sa bacolod negros occidental tracking CC 213 290 925 CA please lang very important ducuments po yon

  186. charlyn buena says:

    hii ask ko lang po bakit po ndi pa nattagap ng kapatid ko ung pinadala namin sa taiwan po destination nun ung august 13 pa po kame nag padala ang sabi ng babae sa philpost sta rosa robinson bka raw sa august 20 pa matatangap ung padala pero hanggang ngayon wala prin ung packege ndi pa po nya na rerecieve need na po nya ma recieve un kse within this month lilipat na sila ng dorm.
    please po pki asikaso naman
    ung packege po is to Mao zhu dormitory shin,chu city taiwan R.O.C
    charity de leon buena po ung reciever..

  187. marie razon says:

    hello po ask ko lang bakit diko ma trace yung parcel ko sinend noong august 14,2015 bound to singapore with tracking # EE507429901PH 4 to 7 days lang po shipping dyan diba bkit til now wla pa? nag follow up na sa singapore post ung friend ko sb wla pa daw s knila yung parcel? pwde po paki locate. salamat

  188. Juvielyn Manalo says:

    hi..ask KO LNG po how many days it will take part madeliver ang package from Manila to it’s destination?!kasi august3 p CIA s manila until now LA pa ring nangyayari, pending pa…its a priority mail

  189. raymond rodriguez says:

    Good pm, PhilPost. I purchased a Nokia phone thru eBay last 13 May 2015 from myeurostores. Until now the package wasnt delivered yet. Here’s the Tracking No. RA304533555DE. Pls help facilitate the delivery. Thank you.

  190. Rechelle onilan says:

    Hi i wouldnlike to know wen i can get my package my papers?? Thanks

  191. richelle says:

    check ko lang po kung kailan idedeliver yung sss umid ko..sabi po kc dun sa branch n tnwagan nmin sa carmona cavite ndeliver n daw po sa bahay but still wala p din nman sakin ung id ko?

  192. ask ko lang po kung kailan po ang dating nung Lotriderm Cream ?

  193. richelle says:

    hello po tanung ko lang kung kylan made2liver yung umid id ko po.

  194. Mae Bolo says:


    Good day!

    I would like to inquire about the status of my package sent from Canada last December 2014. Until now I haven’t received the package.

    It is a “Small Packet” and the receipt shown by the sender states that ‘tacking number’ is not available for this type of delivery. It was sent via Canada Postal.

    I can believe that there is no tracking number since I have ordered a product from the US sent via US Postal – Small Packet and there was no tracking number – but I was able to receive the product as scheduled.

    But for the case of the small packet sent from Canada, I still haven’t received it. I already went to our Post Office here in Cagayan de Oro City several times but the ones in-charge said the package did not arrive yet. SEVEN MONTHS have passed and I still didn’t receive it.

    I hope you can provide me with the status of the package.

    Please contact me if you need more details, at the email I provided in this inquiry.

    Thank you very much,

  195. jeselle says:

    gud am! ask ko lang po kung kelan po idedeliver ung ID po? thanks po

  196. mariesol delos santos says:

    Gud day po..ask ko lng po ung umid card ko po kung ndeliver n po s probinsya nmin s San Carlos City Pangasinan..kc po svi ng sss.poea n release n dw po last may 18.tnung ko lng dn po kung pwd ko n lng pick upin jn s offis nyo kung nd ndeliver..kc po kylangan ko n po un s monday for medical po papuntng taiwan po..plzzz reply me

  197. Jasmin Martinez says:

    Hello. tatanong ko lang po sana kung my dumating ng box galing Tel aviv Israel that was last april pa wala pang dumadating na box dito sa Ramon, isabela.

  198. chiqui fuertes says:

    Hi. Just wanna ask if dindeliver ba from post office manila to any provinces ung package? Kasi ung akin pwede ng i claim e. Pero dko alam kung sa manila pa or dedeliver nlng sa post office namin here in Silang, Cavite. Anybody knows?

  199. Silvestra says:

    Bakit matagal maibigay ang mga balances sa terminal leave ng mga retirees. nagkasakit na po ang may ari ng pera at kailangan na nya.kailan ba ibigay yan. taga mlang,cotabato postal retiree Pelagio P. Alforque Jr. may 120 thousand pa balance.

  200. zai avendaño says:

    Good day po,
    Itatanong ko lang sana if may hardbound kayo ni manny pacquiao?thank you.

  201. allan says:

    Hello po… ask ko lang po.. bat di pa dumadating sa nueva ecija ung pina ems ko.. 3 to4 days dapat nasa amin na yun…yun po kc sabe dto sa korea… sinend ko yun nung 4.27.2015..

  202. patulong naman po paki track naman po tong tn ko EE514103065PH

    last April 08, ko kasi yan pinadala trhu philpost (EMS)…until now wala pa po eh….pls naman…….going to dubai po ung parcel…..salamat

  203. Maria Elena C. Del Barrio says:

    Good day! I am expecting a package from Korea with expected delivery of March 23 – April 7, 2015, it contains (1) box of maxim’s coffee & 1 pc EXO cd album. It has a tracking # RR485356516KR. My friend from Korea already verified the package and he was informed it already reached the Philippine customs last March 24, 2015. I would like to seek your help and please assist me in tracking the said package.
    Thank you very much.

  204. lhara paderon says:

    pwd po ba mag patulong kng kelan ko po mkukuha ung order ku tru online po singpost po ang magdadala d2 sa pinas at sa philpost ku po mkukuha tga olongapo po ako san ku po ba pwd mkuha ito at kng nand2 na po ba e2 po ang tracking # RC623416919SG po salamat po

  205. Julius Alistado says:

    Patulong po pls. Yung package ko from Korea po ang status eh Pick up na po sa PHZONE 7 pero nung pumunta ako last friday eh sabi di pa raw napadala from manila. Hanggang ngayon po eh hindi pako nakakatanggap nang notice for claim po mula sa Phlpost cebu. Tapos di rin ma trace ang tracking number sa tracking site niyo po. Patulong po pls. Ang tracking number po ay EM398209598KR po. Salamat po talaga.

  206. Julius Alistado says:

    Patulong po pls. Yung package ko from Korea po ang status eh Pick up na po sa PHZONE 7 pero nung pumunta ako last friday eh sabi di pa raw napadala from manila. Hanggang ngayon po eh hindi pako nakakatanggap nang notice for claim po mula sa Phlpost cebu. Tapos di rin ma trace ang tracking number sa tracking site niyo po. Patulong po pls. Ang tracking number po ay EM398209598KR po. Salamat po.

  207. dionel says:

    pls do follow up my documents and transcript of records. until now there are no updates since it was sent last february 13, 2015. the tracking number is EE510853660PH.pls i need to be assured that it was received by the recipient.

  208. Mira says:

    Hi sir/Madam,

    my niece send my documents until now i did not receive yet, how many days Philippines to qatar? She send last 20-02-2015.

    Mirasol Battad
    Doha, Qatar
    00974 66790144

  209. Kurt Setschen says:

    2nd time because plenty errors
    When I order my eye drops from the USA, I can trace it. Why a small 200 gram item, mailed as International Priority, takes 14 hours from San Francisco to Manila but 14 days from Manila to Tagbilaran?
    And why I pay $49.60 (1200 Peso) mailing but have to spend 200 Pesos transportation to claim it at the post office and even there an additional 100 Pesos handling fee? I think mail has to be delivered to the given address.
    It looks as there has not much changed since the Martial Law times, except the much higher mailing rates.
    Thanks and regards

    • stephen bradbury says:

      Kurt. Dealing with the Philippine postal service is like banging your head against a wall Its a very primative system to say the least. Anyway you are lucky my heart medicines were mailed signed for with a tracking number from the UK 4 weeks ago and they have not arrived in the Post Office at Naga City.Come to the Phlippinrs and you step back 100 years.

  210. Kurt Setschen says:

    When I order my ete drops from the USA, I can trace it. Why a small 200 gram item, mailed International Peiopity, takes 14 hours from San Francisco to Manila but 14 days from Manila to Tagbilaran?
    And why I pay $49.60 mailing but have to spemd 200 Pesus transportation to claim it at the post office and even there an additional 199 Pesos handling fee? I think mail has to be delivered to the given address.
    It looks as there has not much chanfed since the Martial Law times, except themuch higher mailing rates.
    Thanks and regards

  211. ben villanueva says:

    Sir, Madam

    May i know what is the postal code area of sta rosa village, sta rosa, laguna? Thank you very much for your kind attention.