NATIONAL TELECOMMUNICATIONS COMMISSION (NTC)

BIR Road, East Triangle, Diliman, Quezon City

NTC Contact Number(s):

+632 8920-4464, +632 8921-3251, +632 8926-7722

Website and Email Address:

ncr.ntc.gov.ph, consumer@ntc.gov.ph

Have something to say?

Think carefully before posting a comment because you are entirely accountable for what you write. For guidance, please refer to our Disclaimer page.

Please note that this page may not be actively monitored by the Management & Staff of NATIONAL TELECOMMUNICATIONS COMMISSION (NTC), and as a result, they may not be able to respond to your comment or inquiry immediately. If you have an urgent concern, we recommend contacting them directly through their provided contact number(s) or email.

441 Responses to NATIONAL TELECOMMUNICATIONS COMMISSION (NTC)

  1. Good morning po, nawala po kasi dalawa ko po cellphone na OPPO F7/CPH1889 at ASUS ZENFONE 3 Laser/ZC551KL ko nung July 21, 2018, Sabado po ng gabi mga 10:52pm s isang bar sa may bandang Espana Manila. inubukan ko gamitin ung Google Tracker device para sa mga android phone. Kaya ntrace ko po ang huling destination ng aking Nawawalang cellphone at dun nga itinuturo. Dko agad nireport sa inyo dahil kinausap ko pa ang may-ari ng bar baka isauli nila, dahil kakilala ko naman po. Kaso di pa din nila inilalabas, request ko lng sna po kung pwede paki block po ang mga tinukoy kong cellphone o di kayay pwede matrace uli kung nasan kc po pinatay na nila mga cp. Natatakot po kc ako dahil ndun lahat po laht ng information ko sa mga CP Unit na iyon. mraming salamt po

  2. fatima B Reyes says:

    good day po pagelp nmn po ntc nadukutan po kc ako ng cp pano kopo b ito maipapablock hindj kopapo yun tapos bAyaran 3months kopalang po nagagamit sana matulungan nyo ko maiblock po ung cellphone ko eto po ung s/n QWGMJ7EI8DEYWSJJ
    IMEI 1:867453038624238

  3. Julie ann Bautista says:

    Hi may nagnanakaw ng cp ng anak ko oppo a83 kahapon natrace ko sya now x ibang lugar need ko po ng help para masatellite tracking sya sana po matulungan nyo ako kasi un na lang po ang way para matrace ang magnanakaw n umakyat sa bahay namen at tinangay p pati pera namen salamat po

  4. Shirley says:

    Hi

    I’m not sure where or who should I contact. But, I would like to request to block my phone with unit number OPPO CPH1723 color Gold immediately. Because someone stole my phone last day July 12 at 6:30-6:40pm around ayala makati ave paseo de roxas infront of Zuellig buidling near metrobank specifically. I already filed a police report about it. Please do contact me where or who should I contact about this matter. Many thanks. Please send me an email.

  5. Shirley says:

    Hi

    I’m not sure where or who should I contact. But, I would like to request to block my phone with unit number OPPO CPH1723 color Gold immediately. Because someone stole my phone last day July 12 at 6:30-6:40pm around ayala makati ave paseo de roxas infront of Zuellig buidling near metrobank specifically. I already filed a police report about it. Please do contact me where or who should I contact about this matter. Many thanks.

  6. Baldwin says:

    Good eve po. May kumuha po ng phone ko oppoA37fw ,gusto kung ipablock nlang po… IMEI 866628036645258 IMEI 866628036645241,,Salamat po.

  7. Fe O. Billones says:

    Good PM. My cellphone OPPO CP F5 Youth CPH 1725 Black with serial no 866468030372678 with smart sim card 09205336446 stolen . What should I do so that it will be blocked?
    Thank You.

  8. junver d. dela cruz says:

    hello po want ko po i pa block yung 2 ko na phone oppo neo 7 at huawie p20 last july 13 2018 lng sya na wala….

  9. maribel hosena says:

    i want to block my oppo f7

  10. felix manuales says:

    hi pwede po bang mag report po ako tungkol sa prank calls? gusto ko lang kasi matigil tung ka lukuhan po niting tumatawag saakin earlier he called me twice po

  11. Mary Jane Zilabbo says:

    Hello po. Baka naman po pwede niyo kaming tulungan. Nahulog po yung cellphone ko. Nung una natatawagan pa siya pero walang sumasagot. Ngayon cannot be reached na siya. Baka naman po pwedeng pablock kasi feeling ko ibinibenta na siya online. Salamat po sa tulong. Eto po yung IMEI: 865459034677619
    Maraming salamat po.

  12. rofelyn pao says:

    goodevening po gusto ko lang po sana ipablock yung phone ko na nawala kahapon Vivo V7 po ito po IMEI no.1: 866949032697030 IMEI no.2: 866949032697022

  13. Jose sagal says:

    My sons cellphone was stollen yesterday. What should ido?

  14. 09971964284 says:

    Someone’ s calling my old number which happened being used by my daughter a 12 yr old gril, and he is pretending as a friend of mine, he’s asking my daughter about my families whereabouts, then when I confronted him over a phone he tell my husband that we’ve been friends a year ago in tacloban and Bacolod, even though I’m didn’t been there even once, and then I ask him what is my name he can’t even tell, then he used calling me every now and then, I felt stressed keep telling him not to call me here the number 09650410616

  15. Charity Roca says:

    Good eve! I would like to complain these cel #s nam bibiktima po cla n kunwari ibalik ko raw yong load na namali nyang naload nya sa akin. Eto po #s paki block agad kasi mga scammers po cla 09464587858 & 09354032384

  16. carlo says:

    My j7 pro was lost,..help me pls how to block it so that it wont be used,..

  17. juliet ebahan says:

    my daughter is missing. nag ring phone nya once pero parang n block. Puwde bang ma locate ang location nya? pls

  18. Devy says:

    Good pm.. Pls help me how can i block my lost phone. I have here my receipt and box indicated serial number. Thanks

  19. Aries Oliveros says:

    Na snatch po ang ang cellphone kanina 5:00 AM, ipapablock ko po sana ang mismong unit SAMSUNG GALAXY A8 Color Gold with IMEI NO:355624093911848 pati po ang Cellphone number ko 09260627172 maraming salamat po

  20. Aries Oliveros says:

    Hi,