NBI Building, Taft Avenue, Ermita, Manila

NBI Contact Numbers:

+632 523-8231 to 38, +632 524-5084, +632 525-6895 (Fax)

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  1. Jo-Ann Morales says:

    Good day, may I know how will the data/information appears on the NBI clearance for those who are annulled? Civil status (single or annulled )? For AKA, should previous married name be on that section? Please help. Clearance if for US immigrant visa

  2. Jade says:

    Pa help na man yung kaibigan ko name niya jhenny kasyuu ay ginagahasa ng papa niya na si jojo been kasyuu nandun po siya ngayon sa dulag lingayen pangasinan kinukulong po siya..yung papa niya ay taga nueva ecija po. Kahit na naka burol yung mama niya ngayon ay ginagalaw po siya. Balak po ng papa niya na dalhin siya sa nueva ecija para ibinta sa mga kaibigan ng papa niya dun…sana po matulungan niyo siya ngayon

  3. Rocel says:

    Hi po.ask ko lang po pag po ba hindi nkuha ung nbi sa date of release,pwede fah po ba cya mkuha hit 1 month n nkalipas

  4. Melinda Vargas says:

    Good pm! Bakit po ung NBI Clearance ko ang tagal irelease. Mag 1 month na po wala pa rin. Ng-apply ako s branch ninyo s pOEA ng February 14 sbi for release nung February 28 pero pagbalik ko po sabi ttwagan na lang kz wala pa. Kailangan ko na po kz ung copy ng NbI clearance pra s application ko po s abroad. Thank you

  5. Luis Duamel Duque says:

    Hello Ma’am/Sir:
    I’m a foreign national who due to ignorance on my part or maybe for not been properly guided applied for an NBI clearance to be picked up at the Duty Free located in Parañaque. I understand now that this is not the place I should get it from. I have already registered online and paid for the said clearance through a Bayad Center, I’m in possession of the receipt and the Reference Number.
    There is also a date of delivery of my supposed NBI clearance on March 26th, Monday, In the afternoon. What should I do have this NBI clearance application redirected to its proper place at Taft main office?

    Thank you;
    Luis Duamel A. Duque

  6. Martin says:

    Question po yung reference number po na ng nbi pra magbayad sa bayad center nag eexpire? Expire na daw po kasi yung sakin nung march 3 po ako nag apply then march 9 po appointment ko makakapagbayad pa po ba kaya ako sa mismong nbi ?

  7. Arvin Cruz says:

    Ask q lang po nagapply aq nbi clearance sa valenzuela town center pinabalik aq ngaung march 6 dahil may hit daw. Nung pinakuha q sa friend q clearance sa main q daw kunin dahil may quality control. Presently employed po aq wala naman aq naging kaso cmula ma employ aq at clear nbi clearance q na ipinasa q sa present company namin. Gagamitin q lang naman nbi dhil requirement sa uber para maka sideline aq sa kotse ng anak q ng weekends…busy po aq sa work from monday to friday kaya di aq makakapunta ng week days. Pwede po ba sat or sunday aq pumunta sa nbi main?… Salamat po…

  8. Roberto morata says:

    For releasing poh nbi ko sa march 14,2018.the prblem is nawala po recibo ko….how can i claim may nbi clearance khit neala recbo??plz.plz answer me…slamat

  9. Roane mendoza says:

    Tanong ko lang po, pwede kopa po ba makuha Yung NBI clearance ko ko kahit hind ako nakapunta sa schedule to said Robinson’s place Manila? Bayad na Naman po yung clearance trough bayad center, NASA akin pa din PO yung receipt from bayad center, Hindi konlang po napuntahan Yung sched sa sa rob. Now kopo need ng NBI .. pkisagot Naman po plsss

  10. Chloe says:

    Hi everyone, concerned citizen here, napansin ko po kasi na medyo serious ang concerns ng iba sainyo, just to inform you po na hindi po ito ang official website ng nbi at hindi po guaranteed na mabasa nila ang comments nyo, you can visit their website and head to their contact page. Salamat po.

  11. Renato jr Lacanilao says:

    Hello everyone pno ko po macontact nbi UN? Been trying to call many time but only voice command answering really need my nbi clearance ASAP. from australia thanks a lot

  12. oliver gundaya says:

    phelp nbi. pa imbistigahan po ung fb account na Anne jolito . na nambibiktima ng mga ofw. na kesyo nkapagpa alis daw sila papuntang canada through cross country. dami na naloko to at malaking pera n nkuha sa mga ofw. sana po mahuli i know nsa pinas ang tao n yan, ang ginagamit nya sa pagtanggap ng mga pdalang pera is Querico Canapi Jr.

  13. Reid james says:

    GOOD DAY,,,,SANA MABASA NYO PO MESSAGE KO AKO PO ANG SUMALI SA ISANG ONLINE JOB NG ALIFELONG MAY MGA LEADER PO BAWAT GRUPO AT MAY MGA NAGINVITE S AMEN PARA SUMALI KME…Ang problema po ng sumali kme d namen nabawi ang pera n na invest nmen madame po kme hanggang ngayon umaasa n maibalik s amen ang pera kaht puhunan namen…sabu nla waiting kme papanu hnggang nagyon wala p po.Leader ng online n yn SI ELMER TINAMBACAN PO puro cla deny pati upline name nblock n kme s fb nya…imbis n tulungan kme…..sana matulungan nu po kme ….

  14. Mc neil gregorio says:

    Hello, nakuha ko po kanina lnag ung NBI ko, tapos naiwan ko sa KFC nung kumain po ako, kung kukuha po ba ulit ako ng NBI ko, ganun parin po ba ung process? Salamat po

  15. Name – Kenji ayeras ancheta
    Address – 40 Pagasa road ubay bohol
    Contact – 09455317784
    Case – Stapa. Magnanakaw
    Please report.thank you

  16. Eden Chaulklin says:

    Hello po,ilang araw poh bah ma process ang nbi,pabalik sa iyo?asking here po from Okinawa.

  17. Concordia Santos says:

    My husband Rolando Villegas Santos was held at NAIA immigration because he has a namesake that has a criminal record. He has to comply NBI clearance, police clearance and NTSP with BiD. Hes a canadian citizen since 2013. We need your help for the release of my husband’s nbi clearance. He’s been at the mall office thrice but was later referred to the main office. But when he went at the main office, they just took the police clearance and told to come back Monday again. I really need help as they’re leaving by Dec. 16 already.cocc

  18. Lea Aguilar Alcalde says:

    Hi, is it possible to deliver my nbi?

  19. Jhae says:

    Q; I have NBI travel to Qatar. And my agency wants to change it to Travel to Abroad. not Qatar, which is im going to Qatar naman. Napaka gulo lang. Do i need to change it or not? Hindi ko talaga makuha logic at purpose ng NBI para sa paglagay ng country travel to… Naka red ribbon na kse NBI ko. Kailangan ko ng tulong.. ayoko ng magpagawa ng bago..

  20. Emmanuel D Granada says:

    Bless day… I would like to know how to activate my account because I been reset my password many times and still I cant sign-in. thnak you and GOD bless…

  21. dhani says:

    Hi, I am writing here to know on how to get National Police clearance from Philippines for those who have finished their study over there. I would like to relate this question with my wife. She has finished her study in Philippines 3 years ago and now she is Nepal. While she was there, she got police report which one is expired and not valid now. So, while applying visa for few countries, Immigration ask for latest police report. Also the fact is that It is not possible for her to go there and get police report so I would like as to ask what could be the process in order to get the latest police report. She know someone there but Philippines Police need finger print which is not possible for here because she is not there. I am looking forward to get the way so she can get her latest police clearance. Please assist us and that will be great. Thank you.

    • Ysa says:

      I have good reason to believe you should inquire directly to NBI contact information. This web page is not reliable. If it is possible, give them a call thru their landlines.

      National Bureau of Investigation (NBI)
      United Nations Ave, Ermita, Manila City
      (02) 523 8231 to 38,
      +632 524-5084,
      +632 525-6895 (Fax)
      0932 578 4245

      Their website is down as of posting. I applied for NBI clearance the other week and it was a hectic experience, let alone online inquiries. Anyway, the best thing I could advise you is to wait for their website to come back to operations. They allow for online applications. Otherwise, you could address these concerns to other govt departments that are more accessible.

      Department of National Defense (DND)
      DND Building, Segundo Ave. Camp General Emilio Aguinaldo, Quezon City, Philippines 1110
      (+632) 982 – 5600

    • Ysa says:

      NBI MAIN OFFICE ADDRESS: NBI Building, Taft Avenue, Ermita, Manila, Philippines 1000

      NBI TELEPHONE NUMBERS: Trunkline: 523-8231 to 38 Fax: 526-1216, 523-7414


      NBI Clearance Center: NBI Clearance Building United Nations Avenue, Ermita Manila, Philippines 1000

      NBI Website:

  22. Jacqueline Zarb says:

    Hello im waiting may NBI from philippines so the immigration can start processing my permanente visa… Thank you

  23. chriss says:

    are you still updating your website? can i process the clearance without an appointment?

  24. MA.NORMA F.A.S. SANTOS says:

    Good am. May we request for the contact no. of Ms. Elsa Morales. We would like to talk to her re: Signature Verification.
    Thank you.

  25. john kelly says:

    could you send me the email of the NBI olongapo,and the chiefs cell phone number,as he is dealing with a matter,and im in the UK,thanks

  26. Milva says:

    Hi, may gusto po ako ireport regarding po parcel na pinadala tapos may tumawag kunwari taga Bureau of Customs na may problema ang package and tthey collect fee. please send me and email add.

  27. Hi. Nag-request for NBI Clearance sa Davao ang cousin ko pero andito na siya sa Cebu ngayon. Pwede ba makuha dito sa Cebu ang Certification? Naka-online naman kayo di ba?

  28. Lynden says:

    Hi… Is there any way to get my previous NBI id no? I’m here in Dubai and my employer had hired an agent to do background check. They require my most recent NBI no. Can someone help on this please.

  29. edwin andal says:

    gusto ko sanang idemanda yung oic namin na nanuntok sa akin kanina lang bandang 1:30pm 23 aug. kaso ala akong pera name ng oic namin paul festejos oic na marina asia world marina agency po namin megatech. pumunta kami kanina sa barangay dingalo para iblotter kaso kasunduan lang namin na ipapagamot nya ako habang di ako gumagaling nagbigay lang sya ng 1000pesos paunang bayad lang daw pero gusto ko sanang idemanda yung si paul festejos, pwede nyo ba akong tulungan kasi ala akong perang pamyad sa attoryney kaya pumayag ako sa barangay dongalo sa kasunduang ipapagamot lang muna ako… retired philippine nay po sya gusto ko po sanang magbigyan ng aral leksyun yung taong yun.. gusto ko sanang ipakulong yung taong yun may medical report ako galing sa paranaque hospital… 09485406703. please lang po kailangan ko ng tulong nyo ito po address ko edwin andal address ko po p62-73 3rd 2nd st. villamor air base pasay city.. please tulungan nyo ako basag po kilay ko at medyo may tama ung ilong ko…

  30. maryann says:

    may i ask a question..ahm..kumuha po ako kanina ng nbi clearance for abroad po tapos nung nakita ko ang nakatatak po sa yellow paper ay not valid for travel abroad..ok po yun o mali po?