361 Trade and Industry Building, Senator Gil Puyat Avenue, Makati City

DTI Contact Numbers:

+632 751-0384, +632 895-6487 (Fax)
DTI Call Center: +632 751-3330, +63 917-834-3330;
MSME Assistance: +632 751-5096; Exponet: +632 890-4723;
NERBAC: +632 895-8322

DTI Website Contact Page:

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  1. Maricris Aquino says:

    Hi goodafternon po,magtatanong lang po sana ako kung ang ADITI COURIER ay lihitimo magdala ng package sa atin bansa kasi po may nagpadala sakin ng package hihingian po nila ako ng 27thousand para daw sa philipine authority ngaun gusto ko lang po sana malaman kung totoo may ganun binabayaran.

  2. Domingo gamiz says:

    Hello po san po ako pwede mag complain kc po bumili ako online ng sewing machine deniliver nmn po agad kaso wrong items po yung binigay sa akin tapos sira yung items kinontak ko po agad yung seller ang sabi bka trouble shooting lang daw yung deperensya kya nag send xa sa akin ng you tube link kung pano gawin sinunod ko nmn po yung nsa video kaso ganun pa din hnd pa din po magamit ng maayos ang unit. Tapos hnd na po nakikipag comunicate si seller sa akin gusto ko po sna i return nlng or kung meron po yung tamang order ko yun po ang ibigay nila. Pls help po thanks

  3. Marie says:

    hi ask ko lang sana if my address ba kayo ng VJ Timeline Catering na Scam kasi nila ako and malaki laki din ang perang na i down ko sa kanila

  4. To what DTI office shall I address my problem of Robinsons Retail Holdings not honoring Robinsons Gift Certificates they issued ?

  5. marya says:

    Good afternoon.

    Where do we register a fundraising event?
    A benefit dance gala with selling of ticket and sponsorship packages.
    Proceeds will go to a shelter for sexually abuse girls.
    I was calling the phone number stated above, no reply…
    Our organization is registered as a non stock non profit, registered at BIR
    and we have receipts as well.

    Your guidance is very much appreciated.,

    Many thanks,

  6. Place–Dingras, Ilocos Norte. Most groceries in Dingras are giving candies as change. I have experienced this with CANETE STORE. Also, some stores don’t accept 5, 10 and 25 cents (Marcos Store). They dont give exact change too. If the cost of commodity is over by 25 cents or more, they charge P1.00 alrdy. Pls do a random check or make them aware of the law and their fines and punishments. One more thing, promos for medicines and vitamins, e.g. revicon 5+ 1 free, they claim they dont sell such but the boxes of said promo are displayed and used as containers. So they buy the promo and sell it individually. Im aware of the promo and budget packs bec I used to buy at mercury drugstore.

  7. Donna Mallari says:

    BOOKSALE IS PRACTICING A NO REFUND POLICY. Purchase items at Booksale Makati Cinema Square and they say that items cannot be refunded even if its in good condition! I think DTI should investigate on this! Prople I talk to are ABBY CRUZ AND JOFIL CATADMAN! They say if i want a refund I better talk to their office because its their instruction!

  8. Christian paguirigan says:

    DT’s contact number is useless and shld be removed from being published, no one answers my call.

  9. Royett Aquino says:

    I’m trying to report a Computer Store charging me more for using credit card, I was trying to call your hotline but it say’s you guys number is not in service.

  10. Kresha julierene Duay says:

    D’AUDITOR’s of MANNY VILLAR FOUNDATION inform u that ur sim card# Won Php(950,000,00) 2nd prize Winner/pls send ur/name/add./work/sim#/ dti-ncr permit # 2951’series of 2016 to claim your prize Pls CallMe Now I’m Atty. Carla A.Dizon
    Thank you.i would like to report this message scam i received from this number 09484222320

  11. Johnazar M. Robiso says:

    Just want to check the legality of Meat Option based in San Jose Tarlac City. Hope you can help us. Thank you very much!

  12. I would like to ask if there is ADOL JANET_direct supplier existing? Thank you

  13. Shira Ramos says:

    i would like to complaint metro deal my transaction po kami sakanila since March 2015 the pay the amount of 1799 and 279 pesos using out credit card for the past transaction but after a month the said unit didnt delivered due to non availability of stock, so we decided to cancelled out transaction to the pero nung tumawag kami sa bank para iinform sila na cancelled na yong transaction namin ang sabi nila dapat daw manggaling sa metrodeal ang information so tumawag kami saknila pero lagin lang nilang sinsabi na naprocess na ang request namin cellphone na ang pinangtatawag namin kasi madalas namin sila iniinformed pero wala kming makuhang magandang sagot skanila hanggang ngayon po hindi padin narereverse ung request namin at hanggang nadelequent na ung card namin dahil saknila pati ung mga extension ng card namin naclosed ng dahila sknila pero hanggang ngayon hindi nila inaasikaso kashit paulit ulit padin kmin tumatawag saknila sana naman po matulungan nyo kmi, isa po akong Government employee at sana po matulungan nyu kmi. salamat

  14. Fely Sibayan says:

    I would like to check if (Villar Foundation) Handog Pangkabuhayan exists with DTI-NCR#5718S’of 2015. thank you

  15. sheena mae says:

    i would like to complaint about the unit that i bought from pick and carry cell shop store in dumaguete city which is samsung galaxy tab 2 worth P14,699. the unit has a factory deffect because it doesn’t function and they will not exchange it with new item. they said they only warranty on the services if it will be damage but i just give it to them to be fix but 1 week later my unit doesn’t function again. can u please help me. im sheena mae dalleda from ayungon, negros oriental.