BAYAN TELECOMMUNICATIONS, INC. (BAYANTEL)

Diliman Corporate Center
Bayan Building, Malingap corner Maginhawa Streets
Teacher’s Village, East Quezon City

Roosevelt Corporate Center
Bayan Building, 234 Roosevelt Avenue
San Francisco Del Monte, Quezon City

Bayantel Contact Numbers:

+632 412-1212, 171 (from any bayan phone), +632 411-2000 or +632 730-1000 (Bayan DSL)
+632 449-9999 (Business Products & Services)

Bayantel is now a subsidiary of Globe Telecom. For your concerns, dial 211 from any Globe Phone.

Bayan Phone Inquiry Contact Numbers:

+632 449-1000 (NCR), +6352 480-9999 (Albay), +6354 473-2000 (Cam Sur)
+6353 327-2000 (Eastern Visayas), +6333 301-2000 (Iloilo)
+6385 342-2000 (Butuan), +6382 305-8080 (Davao), +6383 302-7253 (Gensan)

Bayan Website Contact Page:

http://www.bayan.com.ph/support.aspx

Suggest an edit

466 Responses to BAYAN TELECOMMUNICATIONS, INC. (BAYANTEL)

  1. Oliver Espenilla says:

    Bayantel, terminated na po yung account namin ng bayandsl plan pero ndi pa namin narereciv yung termination letter. Continous parin yung narereciev naming billing account. Since nov. 23 ay nawaln na kami ng internet at sabi niyo may problem sa area namin (Batasan Hils QC), kaya tuluyan na kaming nag paterminate kasi walang aksyon. Please follow up ko lang po na ma settle na po ang problem namin. Thanks.

  2. leone chavez says:

    Hello bayantel, ano po bang problema sa bayantel im from quezon city sandigang bayan wala po akong internet for about 3 days na po, kung wala po kayong problema please mag padala naman sana kayo ng technical support here, 3 days na kaseng walang internet.

  3. jael says:

    good pm po.
    nagpasa na po ako ng requirements para sa termination ng account.
    ask lang po,bakit hindi pa na terminate?since October 25,2017 pa po yun.
    pls po..thanks

  4. Harvey Orbeta says:

    no internet connection 2 days na.

  5. FLORAMIE RECIMO says:

    hello wala po kaming internet connection since yesterday until now..ty

  6. Almira Nieva says:

    Hi. Ask jo lang kung saan pwede mag nquired

  7. Josephine Parra says:

    Bayantel pde ba ibalik ung dating linya nmen sa bayanyel?pinaputol sya kc wla na tao sa bahay.wla kme unpaid record.at lagpas kme sa contract bago nmen pinaputol ung line and internet.plss reply..bh

  8. jeric uayan says:

    hi bayantel? ask lang po kung saan kami pwede mag inquire sa inyu mag pa connect sana kami sa inyu.

    • Jong says:

      San location nyo po, pls txt 09058224948 agent po ako ng GLOBE BAYANTEL

      • Josephine Parra says:

        Taga north fairview.dati kme may bayantel.pinapatol nmen kc wla na tao sa bahay.umalis aq at umalis din ate q.nkabalik nq kya kungbpde sna maibalik ug linya nmen? Wla kme utang.lagpas pa nga kmi sa contract eh..

  9. Abigail Mones says:

    Hay nako bayantel almost three months ng walang dial tone ang landline namin. Paki ayos naman. Pano kami makapag report ng concern sa inyo wala kaming dial tone. Sa email di naman kayo sumasagot. Paki ayos naman po agad 488-18-50.

  10. Janessa says:

    Please call us at 8519094 or 0927 427 8154. We don’t have an internet connection for 6 days!!! Account # 711128190.

  11. Janessa says:

    We don’t have an internet connection for 5 days!!! Account # 711128190

  12. Eiris Mavourneen Catalig says:

    TATLONG LINGGO DI KO NAGAMIT INTERNET AT SA THIRD WEEK PATI TELEPHONE FAHIL DAE SA TECHNICAL PROBLEM AT PERO PINABAYAD PA RIN YUNG PERIOD NA WALòA NAMANG SERVICE. DI BA GLOBE NA ANG MAY ARI NG BAYANTEL?

  13. melinda villacorte says:

    antagal at ang hirap magreport ng problema sa inyo! tapos sasabihin Mr. agent jay ar cahampued kung ano problema ehh ang tinatanong at concern lng is kung kelan mapupuntahan para maayos ang line ..until now wala pang pumupunta sabi within 24 hrs lang…pls call us at 426-0066..!!!!urgent pls.

  14. anne says:

    hello bayantel… do you have a bayantel sim? for my huawei phone… gusto ko ulit bumili para sa dati kong phone,,. sayang nman kung di ko magagamit ung phone ko…

  15. vanny says:

    Hi Bayantel our phone has no dial tone for 2 days now. May we request a technician to to fix our line. Our number is 411-4956. Thanks.

  16. Magnetic Services Corporation says:

    Good pm. po.Nagbayad po kami ng bill kangapon. eh disconnected po siya. Puede ho bang pa connect yng internet po namin ngayn. Account # 710593563 Name Magnetic Services Corporation. PLease Sir/Maam. Salamat po GOD BLESS

  17. Rupert Gajero says:

    Hi BAYANTEL pwede bang paki inspection naman dito sa may lugar namin dahil sobrang dami nang illegal connection dito paki bisita niyo naman itong Barangay Escopa III Bliss Project 4, Quezon City. Nakakainis lang kasi sobrang dami na nang mga kable ninyo dahil sa mga iligal na gumagamit o nakakabit dito. At isa pa luge naman kaming mga nagbabayad dahil bumabagal yung connection namin dahil sa mga illegal connection na yan. Please lang paki inspection. Salamat..

  18. II started contacting Globe Bayantel from 7:30 top to 9:15, today thru neighbor’s PLDT 9326534 (5 mins intervals( .. got the same answer, “stay on the line….blah blah blah …” for almost 2 hrs … to no avail .. Can you pls connect my Tel. line 4286544 soonest .. we are paying you in full, get no rebate att all to compensate losses …

  19. ching says:

    ano n b tlaga contact number ng bayantel.. 4 days n kmi walng internet..ndi man lang sumasagot operator nyo… nakakasira kayo ng negosyo.. DATI slow internet, ngaun nmn nwalan na ng tuluyan..

  20. RJ Jovero says:

    Katawa advertisement ng bayantel, service within 24 hours daw! Eh hindi naman ma contact. Pero mas nakakatawa speed ng interner, err nakakasuka!

  21. Modesto Lusterio says:

    Ano ba talaga contact no.nyo?Hindi naman gumagana mga numero na nakapost.Sobra pangit ng serbisyo nyo una,napakabagal Internet pawala wala pa,pangalawa bakit walang incoming call ang line namin?nagbabayad naman kami ng tama!!!!!

  22. luisito nevado says:

    I had tried calling your contact numbers ,wala ako makausap pki gawan ng action yun mabagal nyong internet we are on time on our payment peron yun service nyo improve nyo nman

  23. Jade says:

    Why your connection very slow? But pay on time or months.. irs bettre cut off and we go transfer another network..

  24. Jas says:

    Ano ba ang contact number niyo? SOBRANG BAGAL NG INTERNET. Tig try ko na ang 411-2000 and 473-2000

  25. Rey says:

    tangina nyo ayusin nyo naman internet nyo sobrang bagal mga bwesit kayo,,,???????

  26. Kiko says:

    Walang kwenta ang network nyo. 1 week p lng wla n dial tone phone tapos ang dsl wifi wla din. Pakiputol nalang dhil wala din naman tong silbe. Tapos service hotline wla nmn makausap sa inyo. Bwiset.

  27. MELJAN says:

    iILANG ARAW NA MABAGAL ANG NET BAGONG KABIT LANG USELESS.. APEKTADO YUNG YUNG TRABAHO KO. DI MAN LANG AKO MAKA PAG EMAIL. YUNG HOTLINE NYO DI NAMAN MAKAUSAP. PAki NAMAN HO!

  28. Anna D. says:

    Good day, inform ko lang po kayo ng wala po kaming dial tone for more than a week na. Busy rin po yung mga linya ng call center niyo. Saan po ba namin kayo pwedeng ma-contact? Thank you.

  29. mineski24 says:

    ANG BAGAL PO NG SERVICE NYO, PAANO DADAMI CUSTOMERS NYO KUNG ANG BAGAL NG PERFORMANCE NG INTERNET NYO ? MAGPAPALIT NABA KAMI ? PAKI FIX NAMAN!

  30. Ryan Santos says:

    bakit sobrang bagal ng internet namin.. kahit speed test nde ma load ng maayos SOBRANG BAGAL DAIG KO PA NAG DIAL UP

  31. Marivic espera says:

    Wla p din kaming internet 6days na tpos khapon dial ton nmn..anu b yan..

  32. Aljie Fernandez says:

    Please po paki check ang WIFI po namin with account number 710724010 nagbayad kami august 1 tas wala na signal until now.. please po pakiasikaso sayang po ang bayad namin or please or anu po ang process ng pagcut ng line sa wifi po. salamat po if sasagot….

  33. Jonathan C. says:

    Bakit di nyo po inaasikaso concern namin, 1 week na kami tumatawag? Paki-check dial tone , address 4th flr, 87-89 Pio Val St., Marulas, Val. City. Reference number 17y1787470. Account no. 7301288. We need na maayos kaagad ito dahil marami tumatawag sa amin. Wala yata kayo ginagawa, sabihin nyo lang kung magsasarado na kayo. Lilipat na lang kami sa iba, sinasayang nyo panahon namin kakatawag.

  34. Jonah Fe Fadirugao says:

    Please coordinate naman po. Halos 1 week na kaming no connection but still now wala pa rin response. And hindi rin nagriring yung telephone numbers na binibigay jan. Reconnection is only that we need sabi nila ng tumawag ako ng 11:44am 8hours mairerecconnect na nila the magtetext buti still now wala pa rin it’s already 9pm. Please response asap!!

  35. Rhacel says:

    Please coordinate naman! I tried many times para masabi concenrs namin but walang nagreresponsed!!!! We dont have dial tone for almost a week and no internet connection. Plaese plaease!!!!!

  36. Richel Doña says:

    Please check naman po la din kaming internet tsaka dial tone.. Dito po sa #8 everlasting st. Brgy. Holy spirit QC…

  37. Maricar Tarde says:

    kahapon pa po wala kame internet. all bayantel sa area namin wla din. panu ko mkakatawag pati dial tone wla din . pls paki ayos naman.. pls contact me in email provided below? quezon city area, along agham road

  38. Leby says:

    Please check the landline number 4474740 we have no dial tone for 3 weeks please do some follow up

  39. april melevo dagdague says:

    Gudam. Please chek our landline 454-2004 there is no dial tone since thursday and no internet connection. We cannot use it both for emergency. Please do some follow up.Tt

  40. vanessa laborte says:

    Hello po please check our internet connection ..This are the account number 72023596 and 720223455 two days na pong walang internet connection ..thank you…

  41. Please check our internet connection. Our connection is getting worst everyday.

    our company’s account number is: 352-996-734

    Thank you

  42. Leby says:

    Hello bayantel please check our landline its been 2weeks that we cannot use please do some follow up

  43. EDGAR -VANSON PAPER INDUSTRIAL CORPORATION says:

    Hello Bayantel! Please check our 2 business landline (02) 440-2164 AND 443-9246 , the lines cannot use.

  44. ROWENA PANTI says:

    Hello Bayantel! Please check our 2 business landline 054-472-35-83 & 054-472-35-84, the lines are grounded.

  45. lorenzmaiquez says:

    hello bayantel please check our landalinenumber 4950190 we have no dial tone since last month but we have paid already our balances please check it out thanks

  46. ana rose mosqueda eleazar says:

    please do consider urgent action with our landline ..we have a problem since 3 months ago..we dont have dial tone etc..we already had called you regarding the said problem.. but since then no action had been done.. inspite of that we never failed to pay our monthly due..please do some urgent action or else we will not settled our due this month and you better cut our line..our account number ; 708605497 ..thanks

  47. Manuel Arepentido says:

    Since July 1, 2017 we have no dial tone. Our account number is 710384359 (landline: 4931693) Even last year we experienced lost of dial tone that last one to three days. Pls txt me how I can call your Repair/Service Dept. My cel# 0922-6929186 or 0918-2805648. I hope for your immediate and prompt response. Thank you.

  48. Rue Vilan says:

    were unable to use our landline! 417. 11 63, do you have any contact number for Bayantel customer representative?

  49. jobelle yabut says:

    Hi Bayantel . please kindly check land line no. 419-4198 No dial tone Thanks!

  50. Dennis says:

    Good morning, kindly check 416-5069, no dial tone, not sure when exactly it starts, but we tried to use it last Monday and until now, still no dial tone. Thanks!

  51. vilma mallari says:

    hi bayandtel pakichange ng phone namin sira ang mga botton ng dial pad. davao city

  52. good afternoon po pls pakiaays po ung bayantel landline namin wla po kaming dial tone since July 3, 2017 afternoon. location: cdo bldg fairview q.c. along cwealth avenue

    • MYE ALINO says:

      sira ang line ng bayantel sa lahat ng area nila, inaayos pa daw nila, tumawag ako sa 411-2000. walang makausap na csr.

  53. Regine Perez says:

    Ano po ung contact no nyo na cp no para po walang charge ung call? Kc di po gumagana dial tone ng phone nmin,

  54. Vilma S . Tang says:

    Good morning pki check din Po yun 4531710 Wala Rin dial tone since July 1, 2017 sa address 11- A Masagana. St. MANOTOK Baesa Quezon City

  55. Vilma S . Tang says:

    Good morning Po! Pakicheck naman Po Yun 4535623 Wala Po dial tone since July 1, 2017 SA address na 11- A Masagana St . MANOTOK SUBD., Baesa , Quezon city tnc po

  56. evelyn presto says:

    Kindly chek our line 3051064. No dial tone since yesterday

  57. angelie lipata says:

    mam/sir ugong lang po yung naririnig sa phone namin tel#po ay 4345645 adress po ay 127-A everlasting st,brgy,central QC

  58. Hello sir/mam… wala nanamn yung dial tone ng landline namin ….tyaka sobrang bagal po ng NET sobra talga ….pawala wala pa ….payos nmn po ohh pang tatlong beses na po tohh lagi nlng nawawala yung dialtone ng telepone…….

    Accnt # 720165828

  59. Good afternoon,

    mabagal po kasi ung pag access namin ng website using your internet at dumadaan sya sa BTI.net.ph how to resolve po.

    tracert membership.iiee.org.ph

    Tracing route to membership.iiee.org.ph [121.97.124.134]
    over a maximum of 30 hops:

    1 5 ms 1 ms 1 ms 192.168.0.1 [192.168.0.1]
    2 1 ms 1 ms 1 ms 192.168.40.100 [192.168.40.100]
    3 1 ms 1 ms 2 ms 192.168.1.1 [192.168.1.1]
    4 3646 ms * 3381 ms 121.97.124.134.BTI.NET.PH [121.97.124.134]

    okay naman pag sa ibang website

  60. emil yang choon says:

    please have my phone line fixed asap. 413-14-62

  61. sun shyne says:

    bat bc nmn po palge ng line nyo po.. one week na po sira ng phone nmen may pumunta nga technician bigla nmn umalis ng walang pa sabi.. laki na po ng luge ng company namen . tas sa isang branch pa po nmen dto sa qc paulit ulit nlng yung sira.. anong serbisyo po yan!!

  62. april says:

    Goodeve, Gusto ko lang po mag reklamo sa telepono namin ilang weeks na po syang walang incoming calls dahilan sa ibang number na po yun nag aappear sa dating number namin na dapat 454-2004 ibang name na ata yun naka register. At ganun din ang connection ng internet mabagal at pag umuulan nawawala pati landline. Sana naman mabigyan aksyon po ninyo ito dahil naka ilan beses tawag na po kami s inyo ang sabi aaksyunan hanggang ngaun wala pa rin pong nangyayari. Thanks.

  63. Don Serrano says:

    Buti nalang nabasa ko mga comments dito. Di ako magpapakabit ng Bayantel internet baka mastress lang din ako

  64. pinaputol ko na ung sakin pero binalik ko rin agad after 2 weeks kasi panay tawag ng csr nila sa billing bakit daw ako nadedelay sa pagbayad lakas ng loob nila magtanung sakin eh sila nga walang matinong service antayin nyo lang mga bagong telcos at sigurado ko lalangawin na ang bulok na serbisyo nyo mga walang hiya as sooon na nagbayad ako tinawagan ko csr nyo sabi di na mauulit ung putol putol na connection nyo after 30 mins lang ganun parin nahihiya na po ak sa inyo di po bat malinaw na panloloko yan DTI nasaan na po kayu?

  65. H. Dela Vega says:

    2 months of no dial tone and no internet connection is this your kind of quality service that your company gives its consumers? your CSR is always busy and hard to reach? i kept on trying to call back until they answer just to tell you that they will ask you to expect their call in 2 hours?! wow! 2 months na! thats 60 days!! 2 months of payment with NONE!! even a basic service! whats for is your monthly payment? para lang sa display MODEM at PHONE sa bahay?! para may masabing phone? kahit walang dial tone? Wifi without no connection!!! grabe kayo bayantel!!! lakas maka loko ng tao!

  66. Marielou B. Macasa says:

    Bat walang dial tone ang telephone? Pag tinatawagan ko yung landline no. Ko nagriring sya? Anong nangyari? Paki ayos nyo naman po..kabago bago lang naman namin napakabitan

  67. Agustin Libreno says:

    ano ng yari sa net nyo? bat pag unpisang kabit palang ang bilis pero habang tumatagal na pabagal ng pabagal tapos wala pang landline ung telrpono ! syete kayo nag babayad ako ng maaun ni kahit isang comp lang gumagana sobrang bagal padin .. 5mbps kaya to bat ganun .. paayus nmn tsk .. anak ng tinapa

  68. kim iantorrevillas says:

    ung amin dn wala dial tone dalawa pa connection nmn ung sa ate ko gnun dn tang na nmn na serbisyo yan ung 5mbps nmn 1.62mbps nlng ang galing nio po ano tpus pag mag babayad kmi buo? ok lng kau? ausin nio nmn serbisyo nio ok nmn bayd nmn sa inio tpus ung games ko na online hnd n na mkapag laro dhil sa sbrang bgal nak nmn ng

    • pag tumatawag sa customer service nila wala ako makausap na csr mga options nila ang sumasagot mga operator lang. nakakabwisit tas sabi tatawag daw after 2hrs eh punyeta umabot na ngayon umaga wala pang tumatawag sa akin. tas nagbabayad ni dial tone nga wala

      • MYE ALINO says:

        pumunta ako sa Globe Ali Mall tinawagan nila thru CP *211 may nkausap n customer service pero ang sabi dapat nasa house ako para irestart ang MODEM. sabi ko ipa cut ng permanent aba kailangan muna gawin ang checking sa modem. tapos tumawag ako sa 411-2000 un pala ang sabi sira daw ang lahat ng line ng bayantel from Quezon Cty, Valenzuela, etc.Maayos daw nila soon. ang galing!!!

  69. yung bayantel namin buwan na wala paring dial tone pag tatawag sa hotline lage ang tagal ng mga operators sasabihin mag-antay kami ng 30minutes just wow! ang tagal namin mag-aantay ano yan uubusin namin oras sa inyo lang tapos meron pa dun ippress after 2hrs daw tatawagan ka daw ng operator pero wala namang tumatawag! napaka galing. pag gagawin na nila magkakaroon tas after ilang days wala nnmang dialtone kaya wala din internet. sayang naman yung binabayad namin sa inyo monthly walang pakinabang. dapat pag di naman nagagamit bawasan nyo ang bayad. nakaka irita kayo!

  70. Jesusa Caraig and Jose Brillantes says:

    i am reporting the following numbers 4287626/4313422 no dial tone since Yesterday morning May 30.

  71. pinky says:

    napaka aksaya nmng mag bayad sainyo kung gantong serbisyo binibigay nyo pwala wala ung internet npaka hustle!!!!!!

  72. Jean Piraux says:

    Bayantel. The internet connection you provide to all Bayantel customers is a real SCANDAL!!!!! My montly billing is 1500Peso for 1,5mbps. 90% of the time, I have, as well as other customers, very slow or NO connection. Actually, I only should pay you 10% or 150 peso per month for the time I have a little bit connection. Two weeks ago , I didn`t have internet connection for 2 days. Other friends I know and that also have Bayantel had the same problem. When I went to the office, the people showed me on their laptop that the internet lines were ok?????? And that the problem would be my line. After I had to do everything myself to have one of your lineman to check. The people gave me a jobmumber and told me that the lineman would contact me at my place. I never saw anybody!!! Even after the connection was there again the lineman didn`t come to my place to check if my connection was ok again. Woooooooooow, can you call this customerservice????? Also, I paid my bill from last month, as I do every month. But after I paid already I got a reminder from Bayantel to pay my bill???????? I feel committed to my obligations to Bayantel, so I also expect that Bayantel is providing me with the internet connection you offer me

  73. Leony says:

    bayantel..1 week ng walang internet sa lugar namin,sa daet camarines norte…pagdating ng singilan ang bibilis nyo,may penalty agad pag lumagpas lang ng kahit 1 day sa due date pero di nyo naman inaayos ang serbisyo nyo, imagine 1 week na,pagpasok ngaung week baleika 2 weeks na..pano na tayo nyan?

  74. rafael tating says:

    We are paying monthly due and then all of a sudden we don’t have a connection!!! It is very inconvenient!!!c I am working at home and needs a stable connection. If there’s any problem just let us know ahead of time so that we can so something about it! It’s a big loss in my part!!! you’re rebate is not enough for the losses and penalties I had!

  75. Sir /Ma’am until now wala pa po kaming billing statement Account No. 706741592 / 415-6227 .My last billng was paid Feb 17,2017. Pls e-mail at magneticservice@yahoo.com our billing statement . Maraming salamat po.

  76. akore059@yahoo.com says:

    Any toll free hotline para ma contact kayo pinutol nyo interney namin kahit wala kaming latest bill?

  77. Jason Aspe says:

    Kakaayos lang ng Wifi namin bayantel, wala pang 1 week wala na naman kaming net? Pakiayos naman po. 🙂

  78. Marivic espera says:

    Wla pong dial tone yung telepono namin 2days nah..paki ayos nmn po..pansol balara qc po location…slamat po

  79. ALBIE MARIE E.MARCELO says:

    bayantel pls.pakiayos nman yung line nung phone namin .almost 3 days na po wala dialtone.dito po tawidsapa 2,brgy kaligayahan nova.q.c.asap nman po.

  80. Judie Pranada-Oliquino - Morga St., Inamnan Grande Guinobatan, Albay 4503 says:

    good morning bayantel… i wud like to follow up status of my request with reference number SCW 17050000615. it’s going to be my cut-off sked for payment n nman yet walang service ang land line ko since march 2017. kindly act promptly on the matter. mahina pati ang internet in our area.

  81. Evelyn Ramos Masacote says:

    Please nman ang tagal n naireport regarding sa phone n wlang dial tone til now almost 2mos na d pa din nyo npupuntahan.. d namin makontak ang family nmin thru phone on time nman ang bayad ng dsl.. pki aksyunan nyo nman agad.. located at 4043 policarpio st. Gen t.de leon val city

  82. Ofelia Coddalig says:

    Bayantel anu po nangyari sa connection, nagbabayad ako ng walang matino ndi naman magamit a wifi asaan ang hustisya ??? Binabayaran qlng a nga nga ndi magamit nakakaubos ng pasensya ?

  83. joseph a. pablo says:

    my sister telephone service located at ciudad regina, batasan hills, quezon is still out of service for almost a month and yet she is paying the bills, what kind of service do bayantel/globe have…nakaka galit na…kindly improve your service at baka mawalan po kayo ng subscriber….

  84. Kier Aguilar says:

    Ung connection namin wala padin last sunday pa kami nag bayad ano b yan

  85. Rommel Recio says:

    Account #706800639 has no dial tone since this morning.

  86. jomarie Laguipo says:

    Hay good pm po bakit hindi pa po na kakabit ang wifi namin ulit eh nag pay na ako kanina hindi ko po alam saan kayo contact para makabit ang wifi namin jomarie lasaca laguipo pwde po ba tawagan ninyo ako sa number ko 09095328572 thanks

  87. Dee Soo Cho says:

    Greetings!
    We would like to know why is there no dial tone for the past days? Please do resolve it fast ASAP. Thank you

  88. Melai says:

    Goodafternoon, we have problem in our landline, wala kminconnection since kaninang umaga.

  89. ronald cabansay says:

    hello po good morning,,, kindly please call our cp number 09272169904.. i been calling for 4days now..wala po kami connection since tuesday.. account number po:711750130, account name is RONALD CABANSAY. please call us asap… need the connection back, thanks po

  90. ma. helena c. macaranas says:

    we received a letter from bayan informing us that they will replace our wire existing cables7068 and it is free it so happen we were not able to make it for repair as my niece the only one left so it failed to replace the wire of Bayan my account number is 706855085 and they mentioned if there is questions or clarifications we may call 02-730 1000 pero sobrang hirap matawagan sana ang bayan tel hindi nagbibigay ng number to contact tapos ang hirap tawagan!

  91. cris says:

    good morning, this is from ama computer college Davao, pls connect our bayantel landline 3003907. tnx

  92. Please lang po paki update po ako ng landline ko ung naka promo sa akin may tawag sa globe and tm mag 3 months na ako nag aantay para ma avail ko in pero wala pa rin balita

  93. carmelita crave says:

    Pls check our landline telephone # (2)4129204. More than a month it’s not functioning. We are paying for nothing. Acct. # 706733186, SABINA MATONE GUGLIELMI.
    pLS don’t delay in responding. We always have a problem w/ bayan tel. Our next choice is to cut off this landline tel.
    Thank you & God bless.
    Sr. Zaira

  94. Judith says:

    Please po pwedi icheck nyo ang connection ng internet account number 0352778141 ang tanggal na po nito wala parin connection. Thank you!

  95. flordelinda nojara says:

    paki reconnect po ung internet namin 2 days nang wala e Acct # 0720154525 Acct Name Flordelinda B. Nojara thank you

  96. Melchor Seña says:

    Paki ayos naman po ang landiline namin oh.,. Account No. #720122619 two weeks na walang dial tone ang aming landline… ni hindi kami makatawag sa mother ko. paki ayos naman serbisyo nyo. nagbabayad kami ng tama pero yung serbisyo nyo naman kulang!

  97. Jonathan Baniqued says:

    Paki check naman ng connection ng internet at landline ko kakagawa lang nung isang araw ngayon wala nanaman good for 1 day lang ba ang gawa nyo? 1 week nang ganito ang connection ko hah!!!!!!!! pki doubletime!!!!!! (account name) Donna Jeane Baniqued

  98. Edmie Sesena Carsula says:

    Good day po,Kindly check naman po ng connections ng internet at landline ko kahapon pa po di gumagana.Nakapagbayad naman na ako.Acct #7110454711.Thank You

  99. cloud says:

    pwede pakiayos ng server sa SEA grabe ang taas palagi ping sa steam last month pa po yan….

  100. Ella says:

    Daet, Camarines Norte Area.. Dear bayantel, me problema b kayo s location n yan, pa wala wala internet and dial tone po eh.. Kaka tamad… Panget nang service nyo

  101. alma gomez says:

    pls send us the bills acnt# 705778700 and acnt#705778735 …URGENT……

  102. criselda j. Bauit says:

    Shit!..wala n nmn ako dialtone…ano b tlga ang status ng serbisyo nyo…on and of b?.. Dialtone ng phone ko wla n nmn..e2 #ko 4301588… Pakiayos nmn bayanglobe…. kung dna kau mkpagsupply ng maayos bkt di nyo nlng putulin..

  103. Marmae Abellanosa says:

    nawala na nman ng connection ang bayantel.. until now di p bumabalik.. laging walang tao ang office dito sa KIDAPAWAN CITY … kainis..

  104. anne ugaban says:

    Sna po maayos na net namin kinabit nung feb27.lng tpos feb.28 kinabukasan d namin nagamit hanggang ngaun po…… Plsss pki ayos na po eto po account number nmin 720192333

  105. Clarita Santos says:

    Pwedeng paki check naman yung landline number 4453637, walang dialtone e. Wala namang Sira ang mga wirings

  106. criselda j. Bauit says:

    2 days n walang dialtone dito area nmin…pls.nmn bayan globe kindly fix immediately…lhat kmi mgkakapitbahay sabay nawalan dialtone…palagi nlng may problema..pls.nmn ayusin nyo serbisyo nyo for us to satisfied…ang bilis nyo mgpadala ng notice of disconnection kung di kmi mkbayad agad pro tagal nyo umaksyon..pls.aksyon asap!

  107. criselda j. Bauit says:

    Paki fix asap ang landline no.n2 4301588…pawala wala dialtone…pati access internet..pakiayos nmn kc maayos dn ako nagbabayad..malate lng ilang araw may penalty n agad..kya pls.lng paayos nmn!..

  108. criselda j. Bauit says:

    Paki fix asap ang landline # n2….4301588 pawala wala…pati access internet…pakaiayos lng pls.kc ngbabayad ako maayos,malate lng ilang araw may penalty agad…pro di nmn maayos serbisyo nu!…ayusin nu kaya…pls..lng.

  109. Suzette Abadiano says:

    Wala namang matinong network dito s pilipinas..Globe pinagmumumura ko narin sa kabulukan tas ang galing maningil ilang bwan walang service and galing at ang bilis maningil. Smart din lalo na nung tie up na sila ng sun. Tas globe broadband namin “unrepairable daw” ..meron pala nun

  110. BULOK INTERNET NG BAYANTELLLLLLLL says:

    PATIIII YANG TECHNICIAN NIYO BULOOOOK PUMUNTA SAMEN TAPOS SINABI ‘gumagana naman po’ OO GUMAGANA NA NGA PERO MAS MAKUPAD PA SA KUPAL NG PUTANG INANG PAGONG MGA PAGOOOOOOOOOOOOOOOOOOOOOOOOOONG!!!!!!!

  111. BULOK INTERNET NG BAYANTELLLLLLLL says:

    PUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUTANG INAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA NIYOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOONGGGGGGGGGGGG BAAAAAAAAAYAAAAAAAAAAAAAAAAAAAAN TEEEEEEEEEEEEEL

    NAPAKABASURA NG INTERNET NIYO PUTAAAAAAAAAAAAA! MAS MABILIS PA UNG FREE DATA KESA SA INTERNEEEEEEET NIYO!!!!!!!!!!!!!!!!

    PERO SIGEEEEEEEE DI NAMAN KAWALAN YANG KABULUKAN NG INTERNET NIYO EH. ANDAMING IBANG NETWORKING JAN TANG INA NIYO! TIME!!!!!!!!!!

  112. jenny says:

    till now sira pa dn ang phone q.. need q xa magamit thru business q.. bket ang hirap nyong tawagan.. 3weeks na qng walang landline.. sayang ung payment.

  113. literal na bulok putangina niyo globe bayandsl di mo magamit internet thus pagtinawagan were working on it puta sayang pera sa inyo gago!!!!

  114. Elena Martinez says:

    OMG Bayantel ano na?????
    January 4 pa network outage niyo… February 14 na ngayon..
    Puro lang kayo “sorry for the inconvenience”
    Fuking do something about it! Kahit di ko nagamit internet kapal pa mukha niyo maningil… pag di nagbayad puputulan.. tangina talaga

  115. markbragais25@yahoo.com says:

    POTANG INA MO BAYANDSL dito 190 Policarpio St. nag iisang Linggo na Kaming walang Cignal nang Wifi At Telepono nag Babayad naman kami nang Tama ? May contact nga kayo Pero operator lang naman ang sumasagot ? Hindi namin alam kung saan kaming puwedeng mag paayos nang Linya Buti Pa nanasa Valenzuela payung BayanTel Medyo na aasikaso pa ! yung ang samas kayo nang Glode saka bayanTel Ang laki nang perwisyo ninyo Saamin NAg babayad naman kami Bakit ganun ang Serbisyo ninyo ? Pumatas kayo kasi Kami pumatas kami ?

    • gwenh madrigal says:

      same with our problem…very poor and slow service…ang tagal bago magresponse ang operator, kapag nakontak mo na walang ibang alam tanungin ano address, contact nos., same answers, same operators…wala na ba kau pwede maisip para improve sistema at serbisyo nio? mas marami pang panahon ginugol namin sa pagrereport ng sira at walan connection/dialtone, kesa ienjoy namin ung wifi sa bahay and besides nagbabayad kami ng tama…

      i’m from valenzuela…dito po talaga madalas magkaproblema connection, konting lakas lang ng hangin sa labas, wla na agad connection…ano be nemen yennnnn!!!!

  116. Ronald Umali says:

    palitan nyo na lang subcription nyo. wala talagang mangyayari jan. nakakasawa na lang laging sorry ang sagot ng mga operator nila. and another info, even ang biggest competitor nila ganun din ang problema. I would suggest try Sky kung di nmn kelangan ng landline. I have it done in my house, it was install the next day I applied. and so far no connection problem.

  117. NO OFFENSE NAPAKABULOK NG INTERNET NINYO. EVERYTIME WE USE THE INTERNET IT WILL LOSE CONNECTION OVER AND OVER AGAIN. NO WONDER, YOU’LL LOSE ANOTHER COSTUMER AND YOUR COMPANY WILL ALSO FALL. KEEP THE BAD WORK -_- SORRY I JUST CAN’T TAKE IT ANYMORE. PLEASE IF YOUR READING THIS AND YOU GOT THE SAME PROBLEM DON’T HESITATE TO SWITCH WITH BETTER TELECOMMUNICATION SERVICES. YOU ARE PAYING FOR THIS WORST SERVICE NYE NOT FOR ME. WALANG GAGAWIN YAN HABANG DI NAKAKATIKIM SA MGA COSTUMER. IUPUPGRADE DAW ASA KA NAMAN FOR GOD SAKE ILANG WEEKS NA YAN!

  118. I have the same problem with Mr. San Diego, our phone has no dialtone (flat dead) same goes with the internet connection, i called up the so called bayantel/globe hotline and all they can say is that their is an upgrading going on sa area naman but its been 1 week, we need the connections to be back. I hope you guys will do somethings about this. we have no overdue bills we need you to act and give subscribers a sound reason whats taking this updating so long.

    Judith J. Clemente
    Phone No. 428-25-41

  119. Josefino san diego says:

    Good day po,our land line 4275806 with Internet, installed last December 24, and on December 28,2016 till now wala na po itong dial tone at Internet access.ilang best na rin po kami nag try sa inyong hotline,wala pa pong action.upon checking the cable going to your terminal box sa poste,ito po ay nakadisconnect.here is the details of our Bayan plan
    Customer name: Keith Allan Reyes San Diego
    Add:671 j.p.rizal brgy.bagong silingan q.c.
    Mobile#09261057555 and 09569673431
    Service type:DSL
    Order# 27564076
    Account #720149830
    Ang nag installed po ay ang JED TELESERVICES
    Add: 125 green palm St.SPS Subd malinao Pasig city
    Thanks in advance for your prompt action

  120. BETH says:

    Hey were having troubles with our internet connection here for several days already, our business is not doing well caused by it so pLease be responsible..An agent had given us a phone number to contact for our concerns which is i guess nobody’s behind. Account no. 0711587740 under LETECIA CRISTOBAL address Brgy. Loyonsawang Abuyog, Leyte. TEL. # 334-3439.

  121. josh says:

    Freaking Bad Day
    We already pay our bills just this Saturday. No wonder that eventually this company is going to fall, if they can’t keep the satisfaction of their costumer. We can switch to another telecom without hesitation. If you read this think again! If this connection lost keeps on happening you know what to do

  122. Emma says:

    hello good day ahead

    here is to ask assistance from your good office, the wire connected to the electric post to our house was been hit but a container van. we wold like to ast if you can send a electrician to fix the problem and re connect our line. deed try calling your hotline trough my phone but already spend 200 pesos load for it just to be answered by the computer machine . plsss 09121285015
    hoping for you response
    thank you in advance

    by: 02 484-7152

  123. Marilou Cabero says:

    Hello Good day,

    Account number: 711985728

    Just like to report that our landline and internet is still no connection, we already pay our bills just this morning 9:05:51 AM. January 27,2017
    under the name of MARILOU CABERO our address Brgy. Loyonsawang Abuyog, Leyte. You can contact me through my cellphone#09295790679

    We really appreciate if you will take action on this matter as we really need internet soon as possinle. Thank you very much and godbless.

  124. jho says:

    Hello Good day,

    Phone number: 4108069

    Just like to report that our landline is currently no connection dial tone since thursday
    under the name of SUPER ELEVEN CORPORATION our address is 6B Saint William St corner Lantana Immaculate Concepcion Cubao Quezon City.You can cntact me tthrough my cellphone 09155511049.

    We really appreciate if you will take action on this matter.Thank you very much

  125. jerwin says:

    at on time nmn kami magbayad, pagdating ng bill, nagbabayad kgad kmi, wag nio nmn sna hayaan qung pwede, salamat ulit

  126. jerwin says:

    Bayantel, ang hirap nio macontact, pag may problema d kgad kau matwagan, tpos may mga importante na dapat gagawin biglang nwawala ung internet, gusto qu man kaung tawagan d nmn macontact lageng unavailable pa, salamat sna maunawaan nio, at nauunawaan qu din nmn kau, pero sna paaus lng salamat ulit

  127. Rea says:

    Good morning bayantel 2 days na ako pabalikbalik ng LTO baybay city nd ako maka process ng license kasi walang internet daw at Ang gamit nila ay bayantel. Bakit ganon ??? Kung Hindi nyo mabigyan Ang LTO baybay city ng internet magsara na kau kasi maraming tao Ang na aantala.

  128. Kim Ejeben R. Logronio says:

    Dear Bayan Telecommunications,
    Good day! This is Mrs.Shykie richie reveche logronio i have some following concerned about our bills in monthly payment’s, kasi po ang bayan bundle na dapat binabayaran nami is 1299 buy i was shocked na umabot ng 1599 i cant imagine pano naging ganun ka laki and difference ng binabayaran namin and we are not using our land line. ipana disconnect ko kasi yun sa anak ko para dina magamit. Please Reply ASAP or Please kindly check my account if there is something wrong! Thank you for your consideration . We are looking forward for it.

  129. jeremiah says:

    Dear Bayan Telecommunications,

    1 week na pong unstable ung connection ng internet . what should we do?

  130. Shiela Badi says:

    hi po please check phone number 301-7778,wala pa rin dial tone

  131. Greenhouse says:

    ALMOST 1 MONTH WALANG PROGRESS ANG SERBISYO NIYO!!!!!!! GRABE SAYANG ANG BAYAD SA BILL NA HINDI NAMAN NA KOKONSUMO NG TAMA.

  132. Emma says:

    I’ve been trying to call bayantel service center cause almost 1 week na ko wlng Internet connection . Paki advise ur cable man to check yun connection dito sa area nam8n sa Calderon St sa proj 4. Ty

  133. Dan Paul Ibus says:

    hello! good pm ask ko lang po bat wala parin dial tone paki ayos nman salamat

  134. pinky r. rivera says:

    hi po ask ko lang bat wala parin po kmi dial tone 2days napo paki ayos namn po thanks

  135. wang guoyong says:

    1 month na kaming walng dial tone at hndi mkatawag #6054 pyramid st. cor. tatalon st. brgy ugong val city

  136. teodoro dizon says:

    wala kame dial tone. pls check bakit ganyan service nyo

  137. Idkdnd says:

    Bayantel bulok systema nyo! Magbabayad Kmi cut prin phone and DSL. Ala nmn mkausap sa customer service nyo!

  138. lorelei vincoy says:

    Pls help us reconcile our govt account with you. I want to talk to your billing section or accounting section who could directly answer our concerns . Pls give me direct lines so that I can talk to them. thanks.

  139. 2 weeks na kaming walang dial tone #26b ofelia brgy bahay toro

  140. ronnie says:

    meron po ba na other way para macontact ang bayatel business? 1 week n kaming wala dial tone di nmn makontak ang customer service ninyo?

  141. Nilda B. Corullo says:

    anung petsa na po last Nov. 10, 2016 pa kami walang internet at linya ng telepono. magbababyad na naman wala namang serbisyo…anu salamat nalang

  142. Katherine Roldan says:

    I week na kaming walang internet connetion at 2 months na walang dial tone yung telepono namin. Naka tatlong pa follow up na kami pero wala pa din. Sana may balak kayong asikasuhin

  143. Nilo says:

    Good afternoon,
    I would like to ask for a quotation/proposal for FEX LINE (MANILA NUMBER)- 1 AND CALL BARRING for local features only, DIRECT LINES (3) & CALL BARRING (3)-for local only and TRUNKLINE (4), DIRECT LINE TO TRUNKLINE UPGRADE (1)-call barring (local ony)features (5).
    Thank you,
    Nilo Samonte

  144. Lenie says:

    2 days in to ako walla internet and dial tone tawag ng tawag napo ako pero hangang ngaun Hindi padin naaayos net ko …thanks

  145. Marlita Collados says:

    too difficult to contact your hotline requesting immediate repair of phone no. 455 8194 with account no. 347849049 under the name of Aurora Tapia Apuada no incoming and outgoing calls. Thank you and anticipating for your immediate action.

  146. batungols12 says:

    Poor service !!!!!! puro follow up ang sasabihin nila pag tumawag ka. lagi na lang disconnected. binayaran ko 5mbps per 1mbps lang ang connection.

  147. Benelyn says:

    Good Day! Kindly check our landline. nawalan kasi kami kahapon ng Dial Tone. Account no. 352050636,Johnna Factor Pangilinan 411-8654

  148. pms services says:

    gud pm po.. pacheck naman po yung landline namin.. 2 weeks na di gumagana ang fon. di namin marinig kung may tumatawag.. the number is 434-1152.. thanks

  149. gernny saldez says:

    tangina nio bga bayantel nag babayad kmi ng tama mag bigay nmn kau na tamang serbsio.

  150. Angelica says:

    Can you please check my telephone line. It’s been 3 days already..
    My landline number is 4457928.
    Thank you

  151. WILFREDO SULAYAO JR says:

    Di na maganda service ng bayan Tel / Globe – 4days n kami walang internet at sa loob ng 1 month lagi nawawala. tumatawag kami sa wala sumasagot . .
    account no. 348868411…. kindly assist on this matter..

  152. Gemmarie Gumban says:

    No outgoing call since October 30,2016 (418-58-19)at walang sumasagot sa hotline ninyo please paki fix naman po ng line.thanks

  153. SANTOS G IGNACIO says:

    please check our line we dont have incoming since last week… 4315977/4300680/4283023 we are so much affected …pleaseeeeee

  154. Kindly pls.fix may dial tone asap…4546545 plss lng 2months na ganito zzz ayusin ninyo services ninyo yari kayo kay duterte

  155. criselda j bauit says:

    Kindly pls.fix may dial tone asap…4301588..pls.lng!..

  156. criselda j bauit says:

    No dial tone this tel.no.4301588…and our internet connection also is very slow…pls.kindly check in fix immediately…palagi n!ng ganyan.

  157. Menchie says:

    Is there any hotline if using cellphone? There’s no dial tone. Internet is not working too.

  158. Norma R. Sevilla says:

    i am giving this message on behalf Mauricia Firmalo address at 2147 Margarita St., Don Fabian, Quexon CVity tel. #4308434 no dial tone for almost 3 weeks.

  159. bella says:

    give us our statement of account…our landline is 450-4083

    • Aura Salon says:

      HOW CAN WE CALL YOU WHEN THERE IS NO DIAL TONE IN OUR PHONES FOR MORE THAN A WEEK NOW. ALL THREE OF THEM. I HAVE EMAILED YOU LAST WEEK AND YOU HAVE ACKNOWLEDGED IT. HOW MANY DAY IT SHOULD TAKE YOU TO ACT ON IT?! CAN YOU BE CONTACTED THRU CELL?

  160. Roberto Ong says:

    Pls. check my landline 4564453 – no dial tone since yesterday.

  161. Justin robeta says:

    Pls check my landline no dial tone 2 4324997 justin aldrich robeta tnx for immediate response

  162. jesimelda t. tadeo says:

    please check bayan landline of rosimelda t. tadeo, city heights, gen. santos city w/ bayan acct. # 703575198,.,out of service for ten days now, i already reported to the express assistance at SM globe gensan twice last oct. 21 and oct. 24 but to no avail,.,Globe bayan pls. fix this now, please, thanks,.,.

  163. jose feliciano alagar says:

    Pls check my landline , 4318596..out of service since typhoon Karen.

  164. marissa del rosario says:

    pinalagyan ko ng PIN yung landline ko 4728489 .di ko na magamit long distance call dahil hindi raw recognize yung PIN na *89 1111#.what i gonna do to activate my ndd

  165. criselda says:

    pls.check this number 4301588 no dial tone since yesterday…kindly pls.fix asap….pls.pls.pls.

  166. Kindly Please check this number (456-3367) it has no dial tone for 4 days now. Kindly please fix it asap. Acct. #700397311.

  167. Bernadine. F. Harn says:

    Please check our internet connection account number 710788317. We also dont have outgoing calls tel no. 4546860.

  168. Mario says:

    I have no telephone connection for 12 days now (454-8137) and no internet connection for 3 days Acct. # 202063214.

    The problem has been reported to customer service but nothing fix, please do something its pay time again and no discount from the loss of service.

  169. Cathy says:

    Please check this number 493-31-39 it has no dial tone for more than 10 days. kindly fix it asap.

  170. jocelyn p mendoza says:

    Kindly check.4177929 no dial tone for 1week..payment made on time..Jocelyn Mendoza

  171. loida says:

    pls check 4279391 in BATASAN HILLS QC, NO DIAL TONE MORE THAN ONE WEEK NA. PLS CHECK ASAP. THX.

  172. Jonas A. Sarmiento says:

    Pls check 4137211 no dial tone for a week. Impossible to talk to a customer service agent coz you have to wait for 15 mins. I pay on time. -Jonas Sarmiento

  173. sally teng says:

    Pls. check 4104163, no dial tone for more than a week now, and on time bill payment.

  174. criselda j bauit says:

    Pls.chek 4301588 no dial tone one week n..and slow sometimes connection of internet..can you pls.fix it asap…ngbabayad ako ng maayos!.

  175. Praful says:

    0351967234 can you please fix my internet problem

  176. anna marie bantiling says:

    4851164 & 4851251 has no dial tone & internet kindly fix it asap…please!

  177. nessie tayag says:

    tel no 02 4540726 no dial tone kindly and have mercy fix it asap..thanks

  178. dennis magat says:

    4150721 almost a month now, no dial tone

  179. jeff says:

    please check 4380104 no dial tone. slow and sometimes no connection. hard to connect on customer service. thanks

  180. dennis magat says:

    please check our landline connection. our telephone, 4150721, has no dial tone about a month now. internet connection has also slowed down.

  181. Lucita Estrella says:

    Please check our line at La Loma, 4145291. We have no dial tone for more than a month now. We have called your customer service last month to report the problem but up to this time, nothing has been done yet. We are not going to pay for the service that we have not used.

  182. G-land Property & Development Corp. says:

    Please check our landline (02) 454-4783, we don’t have dial tone. Hard to connect on your customer service number. So irritated!!!!!

  183. John Paul Velasco says:

    We have internet connection but no telephone dial tone. Please check, our number 443-51-24. Thank you.

  184. We have internet connection but no telephone dial tone. Please check, our number 4931535. Thank you.

  185. joel m. jamilla says:

    we have internet but no dial tone 4100035 our landline number

  186. richelle says:

    Good day po..bkit di ko po ma contack yung customer service po..mag iinquire po regarding sa dsl po.thanks

  187. chris calzado says:

    pls. check… no dial tone….

  188. angelie p. lipata says:

    to: bayantel wala po kaming dial tone pa check nman po ito po yung tel#4345645 peru my internet….

  189. william frias says:

    To:bayantel support kindly pls call back asap regarding to our telephone line. we dont have dial tone. pls contact me william 09176560862

  190. Grabe, wala PA rin nagreresponse sa bayantel/globe? tanggalin nyo Na lang bundle package and internet at landline. 2 weeks Na kami wlang dial tone anu Na ba nangyyari? Wala man lang as inyo tumatawag para I update kami Anu m status. sobrang tagal Na and dmi Na nagcocomplain….Please naman. I

  191. shelly says:

    Here our landline number 414-81-37- Business Area ito po.

  192. shelly says:

    Bakit bah walang sumasagot sa mga tawag nyo , mas ok pa yung di kayu connected kay globe kasi may sumasagot pah , ngaun wala na, isang buwan ng walan gdial toen ung bayantel namin, nireport ko na ito nung mag inquire ako about sa billing wala manlang nag check.. Kung ganito nalang lagi request nalang namin ito na pantanggalin nlng..

  193. Ariel olarte says:

    Pls check our lanline,we dont have dialtone for 3 days .madalas cra ang line namin, mkkatwag ka nga sa srvce represantative nila ang den bigyan ka ng report no,antay ka ng antay wala namang dumarating para ayusin ung problem.pls lang sayang ung binabayad namin..

    a

  194. Dindo says:

    Please check our landline (02) 433-8399, we dont have dial tone for 2months. we need it ASAP. its hard to connect on your customer service number

  195. Lea Panizales says:

    kindly send us our billing we are LGU we need billing for our payment our acct no. 709870358, asap

  196. Marbie Estefania says:

    kindly check our landline 432 3076. we dont have dial tone.Rona Joy Estefania, account number 710768841.
    Thanks!

  197. Good day kindly check our landline 4284564 no dial tone,Thank You

  198. margie R. Alcanzarin says:

    good day!kindly check our landline 493-2423,no dial tone since last week,we can”t use in our business transaction.Account # 711989844,we need your immediate response.thank you

  199. Dominador M. Dayrit says:

    Please check our phone and Internet , it has no dial tone for one week already and the internet isjust 1mbsp. Will ihis be charged like in the previous billings? Account number 711230332.

  200. rina says:

    hi po ipa check po namin ang linya sa enternet namin dito acct number #703434722 jimmy dy at bayugan city

  201. howell says:

    one week na walang dial tone dito 6th ave qc bgy pag ibig sa nayon..internet 0.5kbps ang speed

  202. mabel abaya says:

    good day! kindly check our landline pls. 411-5439 wala po dial tone since yesterday.. we just had our internet checked and connected last saturday, Sept 3. and now ung landline nman wala dial tone. our customers keep on complaining na po. hoping for your immediate action. thank you

  203. roy dalucapas says:

    paki check din po 4162882

  204. jane says:

    A blessed afternoon Ma’am/Sir….from Leyte Progressive High School, Inc. of Tacloban City po ito….please do something to fix ASAP our telephone connection, our students need it badly everyday…please lang po. 053-321-2413 and 053-321-2908

  205. alex says:

    SERIOUSLY???? PINAPADELAY NYO TRANSACTIONS NG COMPANY.!!! PLEASE IMPROVE YOUR CONNECTION… MAS MABAGAL PA SA SNAIL.!!!

  206. cee says:

    NAKAKADISMAYA!

  207. Gina L. Bardillon says:

    Kindly improve your services…We are regularly paying you…

    Sayang naman po payment namin sa services na di naman nagagagamit ng maayos..

  208. diana says:

    wala kayong improvement !!!!!!!!!!!!!!!!!!!!! niloloko nyo mga tao!

  209. diana says:

    mga letse kayo jan sa bayante walang makausap na tao sa inyo walang dial tone telepono namin 5 araw na pag walang nag reply sa inyo

  210. Dolores H. Crisostomo says:

    Good pm. May we request assistance in having our telephone no. 417-3362 repaired? Matagal na kasi kaming walang dial tone hindi namin magamit for more than one month na. We shall appreciate your immediate assistance. Maraming salamat po.

  211. HI GUD DAY PO SIR PA AYOS NMAN PO NGTELEPHONE LINE NMIN D2 SA GRAVITEE SALES JUAN LUNA BINONDO PO ALMOST 2 MONTHS NA PO KMI WALANG TELEPHONE PANG BUSSNESS PO ITO THEN EVERYTIME NA TATAWAG KMI SA COSTUMERS SERVICE NYO WALNG SUMASAGOT AT ANG TAGAL SUMAGOT THEN LAGI NALNG SINASABI SA AMIN NA AAYUSIN PERO WALA NAMANG PUMUPUNTANG TECHNECIAN SA AMIN

  212. Eli says:

    Tatay ko po nagtatrabaho sa globe as electrician. Kaya daw walang net kasi may nasirang transmitter sa main nila.. Ngayon wala pong magaling na tech na marunong mag handle noon. Kaya nga nga.. . PUtang ina niyo bayantel merge pa sa globe wala namang improvements.

  213. akocruz321 says:

    I was Bayantel subscriber in 1995. Their service was bad. No back up power. I quit Bayantel after 4 years. I hope Globe will not be degraded now that it had absorbed Bayantel.

  214. pogi says:

    maderpaker bayantel putangina nyo wala kaming dialtone

  215. Connie E. Claricia says:

    Since May 2016 pa wala ng connection….pero hanggang ngayon datin na dating pa Bills….nakakapagod ng magreport sa recording lang naman nakakausap. Please nMn po pakiayos naman services nyo….waste of time, money and effort.
    Carl Kevin Claricia Timbol
    U 522
    UP Bliss St. Brgy. San Vicente
    Quezon City Metro Manila
    1101 Philippines

    Acct. no. 711048350

  216. meliza says:

    WALA PONG DIAL TONE -OLIVER TIMONERA

  217. Rowena braga says:

    Wla kami dial tone mula ng umulan, halos 2 wiks n kmi wla dial tone. Ano b yan. Hindi din kami makakontak sa inyon ngyun, ang hirap.. Pls nmn pakayos. Nahihirapn kami pag importanteng tawag.- rowena braga

  218. Perdido says:

    No dial tone since Habagat struck. Please fix this

    Mr. Godofredo Bontilao Fortich
    Landline number: 453-7349
    Account number: 709384749

    You may contact me at 09165329797.

  219. rubi T, Salazar says:

    gud day ask ko lang ano ang no. ng bayantel iloilo and new location ? thank you kasi walang dial tone ang aming telephone land line 033 3000770 .

  220. Antonio G. Yenko says:

    Paki ayos naman po ang landline namin sa bahay..453-4203..almost two weeks na pong walang dial tone mula ng habagat….nakapangalan po kay Cynthia G. Yenko..45 Yen St., Villa arca 2, Baesa, QC. thanks

  221. henry mendoza says:

    sira nanaman po yung phone namin may number na 412-1923. may maingay po ugong ndi po siya magamit. mula pa nung monday. paayos naman po. salamt

  222. meliza says:

    Good am! wala pong dial tone 2 days na OLIVER TIMONERA.Thanks!

  223. Pakiayus nmn po ung line ng tel#number po wlang dialtone ky jomar lagunsin po.pkiayus po s lalong madaling panahon po pati eifi mahina po.

  224. Rodel Roquino says:

    Pls fix our phone no.4948892 or else I will cut it.This is not the first time happen.

  225. Emily Dela Pena says:

    Bayan Tel sobrang bulok mga lines ninyo lalo na ung mga hotlines ninyo walang sumasagot mg hire naman kayo ng mga matitinong tao pra my mgsagot ng hotline number nyo!…

  226. Clarissasenupe says:

    445-7529.. Cut ang line. Lagi n lang po nasisira ng landline and internet namin. NireReport agad s hotline nyo pero after ilang days ay sira n naman… Thanks….:)

  227. Nanette Tolentino says:

    Urgent po! napakahirap naming pumasok at tumawag sa inyong hotline. Paki gawa naman ng aming telepono dito sa UP Diliman may number na 434-0957. maraming salamat po at sana magawa ito sa lalong madaling panahon dahil marami po kaming mga transakyon sa opisina. nakapangalan po ito kay Perlita C Rana

  228. alvinreyes says:

    my account name is alvin reyes from 107 ES balingasa balintawak q.city…papa cut ko na po ung line ko kasi po almost 3month na kami nag babayad pero di gumagana ung wifi namin paki house visit po para maipapaputol na rin po ung line…

  229. puede po ba ayusin yong landline namin.. sa Sauyo Elementary School po eto located at Del Nacia Ville 4, Sauyo Novaliches, Quezon City.. 3 days na kaming walang dial tone.. Please paki pasyalan kami.. Our number is 455-59-39 .. please lang po… updated po yong bayan namin sa inyo. kaya sana mahiya ako.

  230. Grace says:

    Saan po ba ako mag rereklamo na ipapuputol ko nalang ang linya ko kasi kabago-bago ko lang nagpa connect ng internet noong july 21, 2016 palang, and then noong saturday around 1pm until now july 27, 2016 wala parin. Dapat po maayos yong serbisyo nyo, kasi napakalugi namin, magbabayad kami monthly pero hindi naman nagagamit ang internet. Ano ba, naiinis na ako sa inyo. May agent naman sa 211 nagpapaasa na puntahan kami ng technicia pero wala naman, magpaputol nalang ako, lilipat nalang sana ako nang internet provider.

  231. Rex says:

    What happen with the internet connection? Sobrang bagal???

  232. jacque says:

    Hi! ung landline po nmn nawala ung dialtone nya kahapon pa po july 22…account # 711390954.. paki ayos nmn po..tnx

  233. Blesilda Ruby Bajet says:

    Gud day. THis is to inform you that I paid P1,570.00 thru LBC today with ref # 1-19966866081300. kindly connect immdeiately the said number. please reply so that i know that you received this message. kindly indicate a cel number so that we can contact you immediately if we have any inquiry whatsoever. regards and more power. thanks waiting for your immediate response.

  234. Jayce says:

    Hi Im Jayce, yung landline po namin walang dialtone kahapon pa July 18 pero ok naman yung internet connection namin ito po. pls send me your feedback please

  235. joey says:

    nawala young internet namin

  236. Nica Yap says:

    Naka bayad na po ako ng bills ko bakit mag remaining balance parin po ako?!

  237. Leonor Bongon says:

    Pakisuyo naman po pakiayos ang linya namin. Subscriber po ako ng bayantel mahigit isang taon na, last lang nagpakabit ako ng landline kc kailangan sa application ng loan ko, pero nitong sabado lang wala na agad dial tone hanggang kahapon ng hapon july 7, kagabi nagkaroon pero di naman matawagan at di makatawag. twice na ako tumawag sa holine 211 sabi aayusin pero wala naman dumadating na technician para ayusin prob. kung di nyo kaya ayusin prob ng mga subscriber sabihin nyo para di na kami nag aantay sa wala, balak ko na iwithdraw na lang ang subscription ko at bayaran na lang natitirang bayarin ko. nagbabayad kami para may magamit kmi pero napakalala ng kapabayaan ninyo sa serbisyo sa mga subscriber ninyo. napakabagal at on/off na internet connection, landline na walang silbi dahil di magamit. Kung kaya pa ninyong ayusin please lang pakibilisan, kung hindi sabihin nyo na. para makalipat kami sa mas epektibong telcompany. Eto po acct#711386688, nakapangalan po sa akin Leonor Bongon bayantel number 4403175. Taga DAet, Camarines Norte. Salamat po

  238. Ariel Papares says:

    Putol na po ba ang internet connection ko? Account name> ariel papares, location> vinzons camarines norte. Wala ako internet connection simula pa noon june 18 2016 hanggang june 29 2016. As of now mobile data mode?

  239. Henry mendoza says:

    Pa ayos namn po ng landline namin na may number na 412-1923. Last week pa siya di magamit
    Ng maayos. May dial tone siya na maingay.. Tinawag nanamin ito pero di pa din siya naaayos.
    Paayos naman po.. Salamat

  240. mia says:

    please pakiayos nmn po ang landline namin,its been 3 months na po wlang dial tone.tumawag po aq sa customer care nyo lagi nmang busy,puro computer lang ang sumasagot..di ko rin matawagtawag ulit kasi busy sa work..please do something nmn po sayang lang ang ibinayad q monthly.ang hirap kasi wla ng malapit na bayantel office nyo sa area nmin.

  241. imelda m. cabague says:

    Please do something with my tel and internet connection. Its been almost 2 weeks that we have no connection. I pay my bills complete monthly even we cant avail of bayantels services.

  242. reginald b. tamayo says:

    Am writing in behalf of my wife lalaine j. tamayo. Our account number is 709646809. Our landline is 4931335. Our concern: we did not have wifi connection last night and our phone has no dial tone. Our request: pls fix it soonest. Ty po. God bless.

  243. pedro says:

    worse customer ever!

  244. Emilie says:

    This is very frustrating. I have contacting your CS hotline since Monday and I even left my contact details so you can get back to me (as per CS recording 2 hours) but have not received any feedback.

    More than a year of not receiving your Billing statements, which numerous times I have reported. And now I have to deal with this same issue again?

    Your service is not improving. How come you have those customer service hotlines and yet no one is answering?

  245. Rief Sabijon Pura says:

    Grabe hirap tumawag s inyo 25mins laging waiting pro wla png 25mins putol n tawag mu.. Sorry to tell pangit ng service neo.. How come ginagawa neo lhat pra gumaganda service neo ehh palala ng palala ehh..???

  246. kiko says:

    hi po magandang umaga bakit ang hirap komontak sa bayantel hotline. Makontak naman sya ang tagal kami naka hang up…… sakit sa tenga

  247. nikky ramos says:

    Plan k p nmn mgplit ng nternet k..pldt ako bwisit n bwisit ako s line laging nnwla cgnal 5days 3days tpos kht ngbbyd k d lng nlaa update bgla k nlng putulan kht byd kna

  248. Lorna B. De Guzman says:

    Hi po. Inquire lang po ako kasi wala p po dumadating na bill smin pano po kmi mag babayad. And wala din pong dial tone globe po ung sumasagot.

  249. catherine dacio says:

    pls me either we dont have dialtone since last week until now can u pls make an action for this . # 4330025

  250. Genelyn Bontoyan says:

    I badly need your assistance on where I could pay cash in dollar for some of your accredited payment centers do not accept dollar payment such as Globe, BDO, RCBC any any other. Our account details are as follows:
    Account Name: 3TR Holding Company,Inc.
    Account Number: 711577536

  251. Hello po. Ask ko lang po if pano kami magbabayad eh wala naman pong dumadating na bagong bill. Then kailangan daw po ng new account #?

  252. Bernie Go says:

    Good morning Mam We would like to follow up on our billing statement,
    SOLIDWORKS PROFESSIONAL SERVICES, INC.
    #7 Agno Street, Brgy Dona Josefa, QC
    416-8085

  253. Ninnette Mercado says:

    pls chek our landline coz for 1 month now we dont have dialtone..# is 4728861

  254. pls. deactivate my account,its been month that we do not have dial tone (052) 485-2615.TNX

  255. joseph says:

    pucha nga tong mga to. yung request ko for cancellation gang ngayon active pa rin account ko. di pa matawagan cs. puro lintek na music

  256. margires dela torre says:

    nag byad naman ako nang update bakit ganon ang transaction ninyo wala nang iba pwede pang tawagan paki naman po…

  257. margires dela torre says:

    please n man bayantel paki bilis n man ang transaction ninyo patay ang business ko…

  258. grace says:

    punyeta bayantel 15 days na dpa nagagawa yong sa account ni RUFINA ACASO ACCOUNT NO.349736217…

  259. Lhea Darang says:

    To Whom It May Concern,

    We decided to cancel our bayantel connection.You are giving us the run around and difficulties in merely reporting our complaints.This email would serve as our final and formal notice of cancelling our connection.We are very very disappointed with your service now, so why we have to beg from your end to request a repair.

    To date, we will no longer request for any repair since its been inoperative for more than a week already.So pls consider our immediate deactivation of below account,

    ACCOUNT NAME : SOARING V ELECTRONICS REF AND AIRCON SERVICES

    ACCOUNT # : 350248196

    thnx

  260. Joanna Reyes says:

    I’m a very disappointed, aggravated and totally pissed off customer. I always report billing statements that I’ve never received and instances where in we received 3 bills at the same time because we did not receive previous bills. I’ve asked some relative to pay and request for online bill which never happened. I’m paying my monthly bills but for sure it’s always beyond my due date and was even informed that we are always one month behind how would you expect us to pay on time when in fact the last statement we received was for NOV 2015 bill and its already APRIL 2016. I don’t even know if all my payments went through! Imagine making a payment without knowing if that’s the correct amount or if you are just paying pure late fees. Is this how you treat your customers? Is this what you want for us to have a bad credit record? I can’t even apply for other services from different companies because i can’t provide any updated bills under my own name coz you guys aren’t sending it. I even experienced no internet connection for almost 2 months last year and was promised that there will be adjustments on how much will i pay but THERE WAS NO ADJUSTMENTS and you even have the guts to send a statement on that month with the same amount I’ve been paying every month. I keep on calling your landline number it’s always queuing and nobody on your office is willing to help. I am working i don’t have all day and time in the world to go directly to your main branch to vent out and ask for your help that’s the reason why you have customer service landline # right? Please stop aggravating your customers send me all the missing bills starting DEC 2015 statement and kindly contact me as soon as possible I want to talk to someone who can help me with this and to cut my subscription. Don’t wait for all my rants to be posted online I know you guys are used to it but at least have some decency and you should be all over this trying to help your customers.

  261. john jerome hebron says:

    i forgot my password how can i reset it?

  262. Decca Judilla says:

    To whom it may concern
    Pls. check my telephone line no connection or no dial tone…
    asap

  263. John Cueno says:

    i will demand to terminate my connection asap!
    POOR SERVICE ! SLOW INTERNET CONNECTION !

  264. mheg says:

    We cannot contact ur contact number it’s not efficient of helping the customer.

  265. Lita Salarda says:

    Dear Sir/Maam,

    I would like to report the wifi acct # 350522638 under the name of Savemore Second Link located at 34942 Lot 6B Commonwealth Ave., Brgy Old Balara, Q C. The modem is not functioning one week ago. This wifi is used for a commercial business I need your response ASAP, any question regarding to this matter kindly call us at 932-6591.

    Thank you for your cooperation we are looking forward on your prompt response. .

    Truly yours,

    Lita Salarda

  266. Sidlacan Jeza Ann Kriz says:

    pawala wala nag internet

  267. jorex says:

    SUPER POOR SERVICE, POOR CONNECTIONS, POOR COSTUMER SERVICE, PAG NAKA PAYAD KANA HINDI KA MA KAKA TAWAG SA COSTUMER SERVICE AT HINDI KANA BABALIKAN PA PARA AYUSIN ANG LINYA MO VERY VERY POOR BAYANTEL SERVICE..

  268. jorex says:

    Hi

    Phone number : 4330023

    Please check our landline and internet connections 2 days of calling to costumer server but no body answers..

  269. Jeannelyn Nerosa says:

    oh my GOD!!!bayantel!!!!pati trabaho namin nasisira dahil sa punyetang service nu!!5mb den pg speedtest di na halos umaabot sa 1mb?sucks!!!!

  270. Jhun Lagman says:

    mula ng nabili ni globe si bayantel naging pangit na ang service nyo

  271. masaki inetrnet shop...191 centro oriental polangui albay bicol... says:

    good afternon po this is masaki internet shop at centro oriental polangui albay wla po kasi akung dumating na bill bago lang po yng connection ko one month pa lng po syang ng operate now po bigla syang nawalan ng connection saan po kami puwiding mag complene wla na po office pls paki asikaso po kasi business po sya madami po kaming customer hnd kami maka operate dahil wla po kaming inetret pls reply asap…

  272. Jonabel says:

    Ayusin nyo serbisyo nyo!

  273. claris says:

    almost three weeks na walang dial tone phone namin tapos bumagal internet lagi kaming nagta try tumatawag sa hotline nyo laging walang available na customer service representative hey bayantel bayad kami ng bayad tapos ganyan kayo poor service

  274. noblesse says:

    no dial tone and internet! poor service

    • Jonabel says:

      Walang sumasagot sa hotline numbers na binibigay ng bayantel. Gusto ko lang linawin kung bakit nakatanggap kami ng disconnection notice samantalang updated naman ang bayad namin. Mahiya naman kayo!

  275. sheela says:

    paki ayos naman please, bayad kami ng bayad tapos walang connection?

  276. RedRibbon says:

    Please assist Red Ribbon San Pedro. No internet connection and no telephone dial tone. Account name: RC KEVINVENTURE FOOD VENTURE CORP.

  277. RedRibbon says:

    POOR SERVICE

  278. irene says:

    ayusin niyo naman serbisyo niyo,wla na nman akong connection sa umaga wala talaga pag gabi bumabalik pero mahina.ano ba yan.kakaasar na

  279. Leandro orilla says:

    D kyo mcontact sa phone.. Napakahirap tawagan.. Saturday nwalan kmi net… Tpos monday nawala uli until now nwla.. Bayad naman kami. At yung due date ng march 18 2016 bayad na din… Pakiayos nmn po nf service. Ngbabayad naman kmi sana mbgay ung tamang serbisyo… Sa f. Munoz malate manila kmi.. sa mga pinsan at tito ko ok nmn net nla. Samin lng wlang internet.. Aksyonan nyo naman kaagad..

  280. glbert says:

    Hi good day … may problema po sa wifi namin .. hnd makaconect ung ibang device kelangan p pong i off and on tpos napuputol ulit ung connection . baka kelangan na pong papalitan ng ibang modem . paki assist nmn po .. sa 46 malindang st. laloma q.c po ako

  281. flonancy felipe says:

    Feb.20 pa po kami nag apply hanggang ngayon hindi pa kami nakakabitan ng landline kailan niyo kami kakabitan update niyo naman kami oh

  282. Jayson says:

    May nagpunta dito sa bahay namin last 7th March for upgrade daw and papalitan lang ang mga line at box. Sabi up to 30mins lang Ok na service. Hanggang ngaun wala pa din service , no internet and no dialtone. I tried million of times to contact your center pero busy at ung isa naman mag aantay ka ng ilang oras pero walang CSR na sumasagot. Paki ayos naman service at paki ayos ng ginawa nila sa binabayaran ko na net and phone every month. Di niyo alam kung gaano ka importante ang internet at phone dial sa amin tapos ganyan.
    Paki aksyunan naman account. 344892806

  283. Christopher Acharon says:

    Nag bayad ho ako last March 3 or 4, 2016…e reconnect daw… hanggang ngayon ala p rin dial tone…301 1212 nyo ala nman sumasagot.. from brgy. West Gen. Santos City po ito…favor nman pki bilis lng po my account 302 0370…

  284. maricon manzano says:

    Bayante I want to report our land. under the account of BERNIE BERONDO with tel number 4163100

  285. emilio dela cruz says:

    my phone 4148379 having a party line or something have a connected line to my phone there is someone answer my phone when somebody call me, my line is single line. kindly stop this, thank you. to the manager your action is highly appreciated.

  286. When espiritu says:

    3wks. N kming walang phone as in patay ag linya. Last January 25 tumawag ako sa Hotline ninyo sbi ng customer assistance pupunthan daw hanggang ngaun wla p dn kmi landlinr eto ung referral no. Q 2885449.. At landlinr nmin 411-0577 S 3 wks. N wla kming landline tawag kmi ng twag s Hotline nyo puro busy anu b nman yn. Ayusin nyo nman sana ito.

  287. kit sanchez says:

    i am a bayantel subscriber and i need to talk to someone about my concerns. can anybody give me a costumer care globe number that i can call? my phone is 09162570766 PLS… TX OR SEND IT TO ME…

  288. aireen ajero says:

    to all management and staff ng bayantel…starting january 2016 we have been encountered many times of having party line…i do not know what is going on all i know since year 1994 you established bayantel lines in our location and until now we are still your subscriber continously for about 22 years..i considered it that you supposed to give us priorities.with all the features/services of bayantel that we pay every bills we dont lapse on it…mapapalagpas pa namin na hindi na available ang unit that is why we bought our own just to enjoy using your feature like caller id actually binabayaran namin ang mga extra expenses monthly na hindi naman namin nagagamit like call forwarding three way calling etc etc etc.just to save our landline and to understand you back na may kakulangan ang inyong services but with regards to the line operation having a partyline is totally not appreciated many times ko na pinuntahan ang bayantel ever gotesco commonwealth just to raise this concern but i do not how your staff doing there after i complain few days will passed wala na partyline but suddenly it came back easily as that just about this morning i spoke to your customer service representative named esem to assist me and she told that she made something to made me priority and in the afternoon time a man called named harold told that he will fix the problem and will come to our house shortly and we’ll wait until evening nobody showed up…we feel like idiots but i sees that you are more than…im not going to stop complaining against to your services until you made correct your mistakes..please pakiayos ang inyong serbisyo we pay you a lot of money already… i think i should claim from you in return if it is the answer to be you awaken up…

  289. Lolita I Delostrico says:

    wala po kaming dial tone mag oneweek na pakiayos naman napakaimportante pa nmn ng phone bahay baka magkaemergency hindi makatawag please lang po! Thank you

  290. Mary Ann Toledo- Sebio says:

    Gd pm! Admin,kndly check nman our landphone..4532345 The case was reported..We enjoined it only for 2wks,then now it is not working anymore..Thank u so much and God bless

  291. Jenoel Salem says:

    bayantel january 16 now, wala akong landline sa bahay at internet,,pakiaayos naman ng service.,letse nakakainis na…

  292. Christine says:

    Sa bayantel management pakiayos naman service Nyo dahil Hindi maganda ang serbisyo Nyo samin,ang internet ko lagi putol -putol ang signal..ang telepono ko lagi wala dialtone.ano ba to lagi ako ontime magbayad,nagbabayad ako ng maayos kaya gandahan Nyo naman ang serbisyo Nyo samin makailan beses na ko pumunpunta center nyo sa Roosevelt ave. mga promises lang ang kaya nila maibigay sakin buti sana Kung malapit lang Bahay ko minsan weeks bago maayos ang problema ng internet at telepono ko.Sa costumer service nila ganun din…so please naman pakiayos naman ang service Nyo samin…lagi sinasabi may pupunta technician pero wala naman.tapos sasabihin nyo AVOID LATE PAYMENT FEES to avoid disconnection…asan ang service Nyo maganda..Kung ako ontime ako magbayad.please lang po utang na loob gandahan nyo serbisyo samin..

  293. Rhen says:

    Ako din may reklamo sa bayantel tinatawagan ko d naman sumasagot, ang bagal nang service nyo sa wifi pati phone nyo d nagagamit anu to lokohan mga…. Hoi umayos kau sa service nyo

    • Jenoel Salem says:

      ako din may reklamo,pakiayos nman serbisyo nyo,walang dial tone tsaka wala din akong internet connection, updated naman ang bayad ko. plss bayantel ayusin nyo naman service nyo…

  294. sheryl almonte says:

    hangang ngayon wala pa din silbi yung telephone . mula nung dec. 24, 2015
    pag tinatawagan naman yung bayantel lagi nlang sorry kasi walang available na person na pwede kumausap sa akn . nakakaubos po ng pasensya.. anu pa po silbi ng telepono kung di din naman magagamit .. please lang po . january 11 na ngayon ohh… hindi padin magamit gamit ung telephone. please lang po.

  295. HA says:

    This is regarding our account since September 2015 we made call that our internet service is not functional and still receive billing. As I’ have mentioned with the calls I made at your customer support we do not pay for the service that that is consumed.

  296. rejean rabano says:

    Good afternoon, I just want to clarify if what would be the best and perfect time that you are going to transfer the internet connection to our new location right now here at SIR Matina. You know what ? I don’t really like the service that you gave to us! One of your costumer service called us then she told me that you are going to transfer the connection last week unfortunately until now there’s no progress at all! In connection with this, if we are going to cancel our account one of your employee told me that we are going to pay 4,000 pesos because we did not reach the year contract. You know what? i don’t really like those promises that you gave to us because I know that promises are meant to be broken. Hey!! i we want good service not a delayed one!. Nag process me sa papers for transfer kato pang dec. 21 until now wala japon… kudos

  297. michelle mitz t.guillen says:

    walang bill na dumadating 2x lang me dumating tapos wala na. ngayon walang net sa bahay pano ko ma lalaman kong ano babayaran ko.

  298. silentdark26 says:

    magpapadala pa ng technician, tas may aayusin konte. pag alis ok na daw. tapos pag gamit mo putangina walang nagbago??? anu yun? joke?

  299. silentdark26 says:

    ang kakapal ng mukha ng BAYANTEL. ang lakas maningil, putanginang serbisyo, BASURA. 3 mbps na nga lng, di pa maibigay ng maayos!!! dati everyday kami tumatawag, ngayun halos oras oras kami tumatawag dahil lng sa lecheng serbisyo na yan! mahiya hiya din nman sana!!! mga GARAPAL.

  300. putang inang service nyo ang galing maningilpero pag kami ang hihingi ng tulong hindi kayo makontak

  301. loyd says:

    pki ayos naman yong intenet namin d2. nawawal nanaman,,

  302. alsciwarz says:

    3 weeks na sira sira ang net… sa gensan po kami bat po ganito?

  303. Fatima Sheridana M. Taylan says:

    Gusto ko pong magpalit ng password dto sa internet namin ang problema po di ako makapag log-in kasi nawala ko po ung pinaka user guide. Pwede po ba ako makahingi uit ng user guide?

  304. maryjean c. gagarino says:

    Good am. Nawalan po ng dial tone ang aming telepono with no. 417-1147 in account name of Mary jean gagarino at ung internet ay nawalan ng signal last two days. Bagong kabit lang po ito noong Oct. 31 2015. Paki ayos po. Tnx.

  305. JM says:

    bayantel pano namin marereport na hindi gumagana ang service nyo last week pa kung hindi kayo macontact!!!!!! ano ba namang klaseng service yan di naman kayo marunong magcredit ayusin nyo ang serbisyo nyong walang kwentA

  306. Carrenth mae Carluen says:

    Simula po october 23 wala na kaming dial tone, importante po ang landline samin, ilang beses na din akong tumatawag sa customer service nyo, pero laging busy. Ano ba namang serbisyo yan. Hanggang ngayun wala pa din. Pano gagawin namin? Di man lang ba gagawan ng aksyon ung landline namin?

  307. wipeout says:

    sayang for 15 years kaming subscriber ng bayantel, ngayon palaging mabagal internet namin nawawalan pa ng dial tone, dati maayos yung service nyo madaling tawagan yung customer service pero ngayon parang edsa na sobrang traffic ng 411-2000 aabutin ka ng 15x na re-dial para may makausap kang customer service representative na tatanungin paulit ulit yung account number or tel number tapos tatanung name mo tapos isa lang naman sasabhin gagawan nya ng report tapos anything else I can help you with na itatanung sau para matapos na yung pag rereport mo ng reklamo mo sa knila, 2 months ng sira at mabagal yung internet namin ang nakuha kong rebate is only 89 pesos tapos yung pinakamalaki 508 pesos, naka subscribe kami for 2MB ang pumapasok na data samin is only 5 kbps or less pa. yung mga technician nyo pag pumunta sa bahay namin para i check yung problem ang unang ginagawa dadamputin yung telepono para tawagan yung ibang subscriber na susunod nyang puntahan or hindi nya pupuntahan pero i-eexplain nya na inayos nya na pero hindi naman nya inayos kc nasa harap ko nga pero kunyari nandun sa cabinet pero nakikitawag lang sa bahay namin, makikita nyo ng harap harapan kung pano niloloko yung mga subscribers. pagkatapos gamitin yung landline nyo papipirmahin ka nila sasabihin paki observe lang muna 3 to 4 days yung internet nyopag may problem pa din itawag lang agad, tapos pag tawag mo sa customer service dun mo pa lang malalaman na na close na pala yung unang report mo so uulitin nila ulit gumawa ng report kaya back to square one ka ulit mapapanood mo ulit kung pano ka nila ulit lokohin papulit ulit lang yung cycle nyan, ingat din kayo yung iba tinitignan yung mga pwedeng madampot or yung mga pwedeng balikan pag gabi na jejeje. suggestion ko lang habang andun sila sa bahay nyo tapos pinapa pirma na kau para maka alis na sila sabihin nyo lang tatawag muna kayo sa customer service para magpa line test para ma confirm kung wala ng errors sa dsl and physical line nyo pero I’m sure na pipigilan nila kayong tumawag and sasabhin na observe nyo na lang muna kse kaka ayos lang nila hihihi!! ganyan lang po yan paulit ulit

  308. reyu untalan says:

    hoy mga taga bayantel ang hirap tawagan ng mga landline nyong 4112000 at 4121212 wala kaming mapag reportan ng problema sa internet connection mga@@##!%%^^&*****%%%$$#^@ nyo!!!

  309. marco says:

    wala naman kahit ni isa na maganda ang comment sa inyo pero totoo naman WALANG KA KWENTA KWENTA ANG BAYANTEL

  310. mj tejada says:

    tumawag ako sa 3058080 (davao) at ni-report ko yung internet namin hindi gumagana. sabi sa akin 181 daw tawagan ko…deadtone, not even a ring…. tumawag ako uli sa 3058080, hindi na sinagot ang tawag ko… you will be losing business with this kind of service.

  311. arthur says:

    Bayantel ang tagal ko nang nagrequest na palitan ang modem ko hanggang ngayon wala pa, isang taon na. ano bang klaseng companya yan, pagtumatawag ka, busy ang linya, isang araw mo na tinatawagan d ka pa makakalusot sa hotline na binigay nyo. nagbabayad lang kami sa serbisyong walang kwenta.

  312. MR.ARANTE DIAZ says:

    MR.ARANTE DIAZ PLEASE CALL US ASAP THANK U 5100998

  313. jann says:

    Bayantel, you’re connection is very useless!!! Napaka bagal ng connection nyo! Nakaka aggravate kasi we pay in exact pero yung return ng service inyo halos gumagapang sa sobrang bagal. AYUSIN nyo !!!!!! Para d masayang ang Oct fee ko. Magpapa disconnect na ako by next month. Walang ka kwenta kwenta!! PWE!!!!

  314. ginalyn says:

    bakit ang bagal ng internet nyo tapos ung landline phone nyo hnd consistent,,nawawala ang dial tone,,ayosin nyo nmn po ang serbisyo nyo wala pa nga pong 1 month ang gamit ko sa service nyo nakakawalang gana na,,ang sarap ipa dsconect,,mag 4 days nang walang dial tone ung net nyo pa super bagal,,,paki ayos nmn po,,naka ilang report na kmi tas wala pang pwdng representative na pwd kausapin,,

  315. allan says:

    Bakit ang bagal ng internet ngayong araw…tapos wala naman tech na pede mong makausap bakit ganun…

  316. Nodel A. Turiano says:

    Bakit ang bagal ng services nyo ngayon. Sana ayusin nyo naman. Mukhang nagbabayad lang kami pero serbisyo nyo napakabagal naman.

  317. forgecebu says:

    Please fix your internet speed. So lowsy.

  318. michael lasam says:

    nawala dial tone ng fon namin 3 days ago then nireport ng asawa ko sabi aayusin hindi pa naayos ang fon internet na namin ang wala ngayon pls fix kasi kailangn mode of communication namin ng asawat anak ko ang internet lalo na nasa malayo ako…wala pa ko 1 month na gumagamit ngkaaberya agad pls sana aksyon agad

  319. Romeliza B. Roldan says:

    Lagi nalang nawawala ang signal ng internet namin, ang sabi nyo dahil sa masamang panahon, o di kaya may gumagawa sa location pero lately wala nmng gumagawa at napaka aliwalas ng panahon, ganun pa rin. Hindi na kagandahan, nadedelay ang mga transaction namin at bumabalik sa umpisa, malaki ang nasasayang sa oras. Isa pa, ang hirap hirap nyong macontact during the night. Kompleto at nasa oras ang pagbayad namin sa inyo kaya dapat lng nmn sgurong kompleto at tama lng din ang serbisyong matanggap namin. Please do something about our concern, hindi biro ang panahong nasasayan sa amin. Make sure that your service will value our money.

  320. Arianlyn caballa says:

    Its been 2days no connection.. pls fixed my internet connection!

  321. Reuel says:

    Walang signal ang landline ko ng halos isang lingogo, ilang beses ko na rin ini-report. Kahapon tinawagan ko ang 412-1212 pero sa voicemail ako nai-connect. Ano ba iyang serbisyo…nag text, email, at tawag wala man lang confirmation kung ano ang status ng problema mo?

  322. nadine says:

    Hello po. Two weeks na po kaming walang internet connection. All balances are already paid. Ayaw na rin pong mag on ng wifi. Kindly help us with this concern. Thank you

  323. cheryl olano says:

    nawala yung internet connection nmin after your technical service fixed our banyatel landline our no.

  324. izel ann says:

    wala po kming phone connection nong tuesday p po, plz pki ayos naman, hindi mcontact customer service niyo.

  325. Dyesebel Arzala says:

    and one thing more, can u please review my complains on your system! paulit ulit na lng ang reklamo ko na cra palagi ang connection ng landline at internet namin. bakit ba palagi naccra? pakiayos naman ang pinaka main connection sa area nmin para matapos na rin ang paulit ulit na complain ko, nakakapagod na!

  326. Dyesebel Arzala says:

    and please be updated naman sa pagpapadala ng billing namin, lagi na lang late ang dating. magugulat na lng kami 2 months na pala ang bill…

  327. Dyesebel Arzala says:

    need to talk to customer care rpresentative.. bkit kailangan magleave lng ng message eh marami aq itatanong! nwala na naman ang internet at di gumagana ang landline.. palagi na lng cra!

  328. angeline garcia says:

    2 weeks na kong walang dial tone. Ilang beses n ko ng txt sa bayantel cp nyo. Bkit until now di parin naaayos. Ipapaputol n lang b nmin ito pls we need action

  329. Nikko Castro says:

    Hello po, bakit di ko po magamit telepono namin.

  330. Ellen Joyce Urbano says:

    Good P.m Ma’am/Sir Ask ko lng po bat hndi pdin p dumadating yng bill nmin for the month of june? Pang 2nd month na p nmin ngaun bka bigla p kming mputulan.

  331. jeancel says:

    Bayantel, sana naman ayusin nyo service nyo. Lagi na lang walang dial tone ang telepono namin. Konting ulan lang ilang araw na di magamit ang telepono. Haiiiist!

  332. Julieta h. Mariano says:

    nagpunta na ako sa office ng bayantel sa 15th cubao e2# ko 8981738 Wlang dial tone more than 1 weeks na to lagi na lng nagkakaganito ang line nmin

  333. mac says:

    Ilang araw din along walang dial tone and internet. Tawag ako ng tawag HND parin inaayos. Ano bang nangyari sa bayadtel? Saka padala niyo statement of account ko

  334. jocelyn d. revoltar says:

    walang dial tone landline namin, pki-fix naman asap. tnx.

  335. bingle says:

    To Bayantel Communication
    Matagal ng pinadiscoonect ng anak ko ang internet nya april 2015 kasi lumipat sya ng tirahan,bakit hanggang ngaun nagbi bill pa din kayo?aba bawal po yan.

  336. Rose says:

    2 weeks ng walang dial tone telephone namin. at sobrang bagal na ng aming internet connection. nagbabayad naman kami ng tama at walang reklamo kahit bigla na lang tumaas yung bill namin. paki gawan naman ng paraan to ! at nakakaubos na po ng pasensya.

  337. victor malasaga says:

    To Bayantel Communication
    Please ayusin inyo ang iyong serbisyo tulad ngayon wala na mang dialtone ang aming telephone, kahapon tanghali ng nakabalik anu ba yan sana ayusin ninyo sayang ang inyong mga promo na dali o mabilis ang iyong serbisyo please this my account 341-13-11

  338. victor malasaga says:

    Totoo yun nakaka irita talaga ang kanilang company ilag beses na akong tuwatag sa kanila o may action na agad pero makalipas ang 24hrs. balik na man sa dati ang problema, sana po ayusin ninyo tulad ngayon wala akong dial tone didto sa amin sa butuan at minsan mawala ng signal ang kanilang linya ng bayantel anu ba to? please bayantel do your best company

  339. victor malasaga says:

    dito kami sa butuan bakit ganun ang serbisyo ninyo

  340. victor malasaga says:

    please ayusin na naman ninyo ang iyong linya nakaka irita na itong linyo ninyo

  341. victor malasaga says:

    to bayantel office please ayusin ninyo ang iyong serbisyo bakit wala kaming dialtone sa aming telephone

  342. Harold Sabino says:

    Sa bilis ng internet ng bayantel. very ok. pero kapag naka encounter ka ng technical problem. mag sasawa ka sa kakareport. ang line ko. laging akong nawawalan ng dial tone. next na mawawala ung internet ko. lage na lang ganito. every 2 days or even a day, lage na lang akong natawag sa bayantel just to fix my internet line. kakasawa. ok na sana e. mabilis naman talaga ang internet nila. pero lage lang dc and walang internet. soon, mag papalit na ako ng internet service provider.

  343. katulad din sa amin.kapag marami ng naglalaro nag didisconnect yong enternet.kapag my mag online games dc agad ang enternet.paano n cla mkalalaro ng online games kung palagin nag disconnect yong enternet?humihina n toloy ang enternet cafe ko dahil s kawalan ng connection.nagbabayad ako ng tama pero ang connection hindi mn lang maitama.on of on of nalng ba ang pwede naming gawin s modem pr bumalik yong enternet connection?pero after a minute ganun parin bumabalik parin ang disconnection s eneternet.almost 2 weeks nah.

  344. Lilibeth Torrico Arevalo says:

    Pleas Fix My Internet Connection Loading nalang ng loading nakaka connect naman ang skype kasu napuputol ang connection impusible naman na sa tinatawan ku ang may problem sa saudi eh ang internet connection nila dun 10 megabyte per seconds pleas upgrade my plan

  345. Lilibeth Torrico Arevalo says:

    bakit ayaw nyung e upgrade ang Plan ko 1mbps hindi maka connect sa skype to saudi arabia lang internet lose palagi yan tuloy format aku ng format ng pc ku waladin pala kwenta tumatawag aku sa customer care ayaw naman yata nila e upgrade ang plan to 3mbps pag ganyan lilipat nlang aku kay PLDT total qualified na ang applications ku.. sana magawan nyu ng paraan to para hindi aku madismaya sa mabagal na internet connection ku.mga kapit bahay ku puro bayantel 2 to 3 mbps ang connection nila tapus sasabihin nyu walapang avalable sa area ku. hay naku service nyu ayusin nyu nman nagbabayad naman po aku ng tama.

  346. everly says:

    paki chek naman po ung landline namin ha
    hanggang ngayon wala pa din kaming outgoing nagbayad naman
    po ako.bkit dipa din nag resume.anu ba kayo
    naman.

  347. Kimberly Cuerdo says:

    ASk lng po ako… bakit po hindi kami maka connect sa level up games na ASSAULT FIRE.. palagi nalang po lumalabas na reconnection… Sana naman po maka reply kayo… ok nman po ang intenet connection. dun lang po talaga sa assault fire na games nasisira ang connection..
    contact # 09264409755

    • Sheryl hurboda says:

      I agree!!! I also have a poor connections about a week now….Kapag naglalaro ng Crossfire palagi na lang lumalabas hindi man lang ako makatapos ng isang laro…Tapos browsing at fb palagi na lang loading…and the worst thing is…I tried to call the customer service and tech support but they usually hang up or hold my calls without even resolving the problem…Sobrang nakaka-dismaya….
      sana ma-resolve niyo yung mga issues ng mga customers niyo…
      Repz naman po..Thanks..

  348. Halda Holden says:

    My mother’s telephone and internet connection was disconnected on the 29th Dec’14. What’s ironic is the last payment to Bayantel family ties debited from my bank account was 29th Dec ‘
    But prior to disconnecting my mom’s telephone, in November of last year my parents outbound call and internet services was stopped
    I am not able to contact Bayantel UK, I have been trying for almost a month, I do not know if they are operating.
    My only remitt was to call Bayantel Philippines and was told that the last payment they have received from Bayantel UK was August ’14. This is not the case as several payment to Bayantel family ties appears to be deducted from my bank account every 28 days I requested HQ to investigate but up to now I have not receive any reply from them either
    0853432520 uk ref 44203514043

  349. Antonio Medina says:

    My telephone is out of service for about a month now and it was reported several times already. Till now it is not working. The no. Is 413 1107.
    Thank you.

  350. GLORIA QUIAMCO says:

    my dsl internet was already discontinued since sept 2014 but until now you keep charging me for the internet.i always pay my telephone bill monthly and on january 3rd you discontinued my telephone service.i need an explanation regarding this matterif you cannot solve this problem you might as well discontinue my telephone service.hope to hear from you soon.

    • GLORIA QUIAMCO JANUARY 6 2015 says:

      MY INTERNET DSL WAS ALREADY DISCONTINUED SINCE SEPT> 2014 BUT UNTIL NOW YOU KEEP CHARGING ME FOR THE INTERNET.I ALWAYS PAY MY TELEPHONE BILL MONTHLY AND ON JANUARY 3RD YOU DISCONNECTED MY PHONE SERVICE. I NEED FURTHER EXPLANATION REGARDING THIS MATTER.IF YOU CANNOT SETTLE MY ACCOUNT YOU MIGHT AS WELL DISCONTINUE MY TELEPHONE SERVICE.HOPE TO HEAR FROM YOU SOON.

  351. sylvia balaga says:

    Good day! the billing statement *(BTI Global Communications Japan)for the month of December ) has in trouble with the bar code in the conveniences here in our place….it would not match so they refuse to accept any payments from me.I tried to contact your phone no. 03-6868-4040 and so with your Customer support but its hard to connect your link…Could you please do me a favor to do some actions for this? Thank you

  352. Garizaldy T. Lulab says:

    No Internet Connection po here at 59 Panay Avenue Quezon City

  353. Zerina Jimenez says:

    Good Day! Almost 3 months and still no billing statement received. I think our connection was already loss/disconnected due to non payment. For the first month that I don’t receive my billing statement, I called to your customer care hotline and informing that I don’t receive any billing statement and change my billing address to where I worked but still for this 3 months I don’t receive yet.
    I don’t think its not our fault for not paying. Also, calling your hotline and no answering to our call is not our fault for not paying our bills. Please do your service and provide good work.

    • RB Martinez says:

      Same case here. NO BILLING STATEMENT is being received from Bayantel. I asked them to send the billing statement thru email instead so i can settle past due amount to avoid disconnection and yet until now no BILLING STATEMENT is received. Ngayon bigla nyo kaming puputulan to think na hindi naman namin kasalanan na hindi kami makabayad. I usually pay our monthly due thru bank. Anong ipapakita kong billing statement upon paying sa bank?????? Hindi makatao yang ginagawa nyo. Kayo may problema pero customers nyo nagsasuffer ng mali nyo!!!! Mahigit 10 years nyo na kaming customer… in 10 years ngayon lang nagkakaron ng delay/problem/issue sa pagpapadala nyo ng billing. Be CONSIDERATE to your customers!!! Might as well, call them kung ano bang problem kung baket hindi nasesettle ang due amount on time, kesa bigla nyo nalang puputulan na kayo naman ang may PAGKAKAMALI/PAGKUKULANG!

  354. Ged Joaquin says:

    Hi,

    We are very disappointed in your service. The following happened in the process of applying for a service and experiencing the service..

    1. We applied for a bayandsl and landline last Oct, 11, 2014 in your service center in Ever Commonwealth. The service was installed October 20, 2014 and we were told to wait 2-3 working days installation. Well, it took only 9 days to install a simple phone and dsl service.
    2. Then installation was complete but it has to be activated in 24 hours as the technician told us, unfortunately again, we waited 2-3 days for the activation.
    3. There were times when the dsl went out, the dsl light in the modem is red which means no internet connection.
    4.A technician went to our home yesterday December 11, 2014 to check on our lines if everything was installed properly. After 45 days, is that the only time you can check if everything was installed correctly and properly?
    5. We haven’t receive any billing statement for our account, it should be delivered after a month, right? So, 52. days have passed still no billing, until we can’t use our landline because there was no outgoing calls.
    I called the 412-1212 hotline and was able to spoke to your represenattive Bevelyn Calica. She informed me, that our outgoing call was disconnected due to non-payment. I told her that there was no billing many, many times and she kept saying it was systems generated that the phone line will be disconnected. I don’t see the point here, no billing statement the line would be cut off? Is that good customer service? And nobody from your billing and collections department bothered to call us to inform us. I also lasked for a supervisor whom I can talked to about the situation, again, no supervisor at this hour? Still early to not have a supervisor on duty and late to take lunch. I can’t also accept answers that all Supervisors are taking calls right now
    We are truly dismayed with your bad customer service. What can appease us is that get our service back as soon as possible, send the biling statement as soon as possible and do not charge us with any penalties and service charges, why? Again, it’s not our fault not to get a billing statement on time.
    We want an immediate action on this matter.

    Thank you.

  355. monica casica says:

    hindi ko po mawari kung bakit napakabagal ng internet connection,kung hindi man mabagal,madalas namang nawawala,nung una okay pa,ngayon asar na,,,hinahayaan ko lang po noong una,pero ngayon sobra na!3 mbps pero parang 0.1 mbps lang..nakakaasar!kaya ako lumipat sa inyo kasi nga po ang ganda ng offer niyo.

  356. ulysses samson says:

    Magandang araw po inyo, 2 months ko na po hinahanap billing statements ko,tumawag ako 4121212 first week october p hanggang ngayon wala p rin skin billing statements ko,dati sept 2014 lng hanap ko ngyn sept at oct n at madadagdagan p isa,pinasesend ko nlng thru email ko una friday at sabi 24 to 48 hrs,tumawag ulit ako nung lunes ganun ulit,tumawag ako wednesday at kahapon wala prin hanggang ngayon puro pamonitor email ad ko wla hanggang ngayon ano kaya ginagawa sa mga upuan nyo,napakaraming beses ko n tumawag s 4121212 puro ganito sinabi skin pamonitor email ad ko hanggang ngayon wala,kailangan ko un!!!

    • ulysses samson says:

      Ang linaw-linaw ng address ng billing ko s application form ko, tapos inihulog daw courier nyo s mailbox,wala ako mailbox sa harapan o pintuan ng unit ko!!!

  357. John Achilles Denna says:

    Our DSL (internet connection) lost every morning… Are you redirecting bandwidth to other customer since most of the time we are not home in the morning? Kindly fix this issue… Speedtest doesn’t show 1MBps data rate

    Thanks,

  358. John Achilles Denna says:

    Our DSL (internet connection) lost every morning… Are you redirecting bandwidth to other customer since most of the time we are not home in the morning? Kindly fix this issue….

    Thanks,

  359. John Achilles Denna says:

    Our DSL (internet connection) lost every morning… Are you redirecting bandwidth to other customer since most of the time we are not home in the morning? Kindly fix this issue….

    Thanks,

  360. jocelyn revoltar says:

    Wala pong dial tone telepono namin for more than 2 weeks now. Nai-repirt ko na rin sa bayantel office nyo dito sorsogon last nov. 3 pa. I h hope for your immediate action regarding this matter. I shoulbe entitled for more than a 2 weeks rebate on my billing statement thank you.

  361. rhez atienza says:

    Good Pm,

    baka po pwede pakiayus yung connection namin palagi na lang nawawala.nakakainis magkoconect taposwalaan na lang bigla ng connection pakifix naman po agad ito.salamat

  362. nancy harical says:

    I just want to complain about the very bad service of your company in ligao city, because after the typhoon yolanda until now our landlineand internet are still not working yet!!! And we received monthly bills!!
    My mother went to complain about this at bayantel office in albay but they’re ignoring it!
    We are looking forward that this problem will be solved soon..

  363. jackylyn handog says:

    gud am po papayos ko lang ung telepono namin 2 week ng walang dialtone..wala aq mtwgn phone kya nginternet n ko…dto po kami sa franc st dulo..kay eliseo r. cea..ung my tndahan.

  364. Troy says:

    Ang bagal mo ng Net grabe.2mbs binabayaran namin,eh 1 mbs lang di pa maReach!2 years contract kami pero 1st to 2nd week lang mabilis ang net. Tsaka nga pala yung throne rush ko sa FB nabawasan yung Morale ko dahil mabagal net nang sumabak ako sa Battle. haisst… pero di yung game ang concern ko yung slow internet connection lang po.
    tel. no.: #4108409

  365. Joyie says:

    gud am! Pls pakiaus nman po ung monthly billing ko, monthly po ko nagbabayad.at nagkaroon po ako ng overdue amount.may isa po ko binayaran month of october d po na kasali sa account of details payment received sa bill ko po ngaun pang november.my account no.341656338. Ty

  366. agnes t.rosales says:

    I want to cut my internet now because we start last august 21,2014 but we had only 8days used..we had 2billings now but no internet connection..many times called the customer service but until now no technical staff to fix it.
    Please cut our line today because it will not worth to pay your services.
    Its really bothering and stressful to contact your hotline to follow up and no response and you were neglected to fix the internet.
    Thank you.

  367. Eugene says:

    Bakit po ganun? nag babayad naman po kami ng maayos pero hindi ok na service yung binibgay nyo? MAGABAL YUNG NET,MINSAN WALANG NET, NGAUN WALA KAMING OUT GOING HINDI NAMIN NRIRINIG YUNG MGA TUMATWAG SAMIN TATLONG ARAW NA KAMING GANITO. ni hindi nyo man lng chinicheck yung mga customer nyo pero ang bilis nyo mag cut ng line. Hanggang ngaun wala pa kaming out going or wala kaming dial tone.

    eto pala yung phone number namin.
    #4285374

  368. jolly vie oliva says:

    Good pm po ask ko lang kilan mabalik anh dial tone po namin dahil po last thrusday oct,09, 2014 tumawag po kau na about sa bill namin piro binayaran ko na po kahapon sa bayad center po…2,998.00 po binayaran ko kahapon.. kilan po kaya mababalik ang dialtone po pero may wifi nman po kami.
    Account# 346518782
    Account name:Marlon Geronimo

  369. ROMULO JOVEN says:

    GOOD PM KAKABIT PO LAMANG NG TELEPONO DITO SA 35 CONSUELO MARULAS VAL.CITY MAHIGIT ONE WEEK NA HINDI MAKATAWAG AT HINDI MATAWAGAN LAST SEPT 27 PO IKINABIT ITO NUMBER 4431634 PAKIREPAIR LANG PANG PO

  370. dino says:

    ask lng po hindi po namin mag dial 171 ano ang gagawin nmin

  371. adiel says:

    good evening po,,sino po my email id ng bayantel paki reply po,,thank you,,GODBLESS!

  372. adiel says:

    good evening,bakit pi until now wala pa kami net connection ,2moths po nmin di nagmit at walng kuryente d2 sa tiwi dahil sa bagyong glenda lahat ng line nasira,,sabi ninyo di nyo kasalnan nag bayd kming 2months na bill na di nagmit net,,ngayon po nagkarooood evening,bakit pi until now wala pa kami net connection ,2moths po nmin di nagmit at walng kuryente d2 sa tiwi dahil sa bagyong glenda lahat ng line nasira,,sabi ninyo di nyo kasalnan nag bayd kming 2months na bill na di nagmit net,,nagyon po nagkaroon na kami kuryente almost 2 weeks na di pa rin naayos ang net d2 sa TIWI ALBAY,nagbabayd po kmi ng maayos,sa 5 maniningil na nmn,,until now la pa kayo action,eto po account no,346432969,reference no.9863677,thank you

  373. rowena yco says:

    ung landline po nmin walang dialtone tel#nmin 4325368

  374. Tarek H. Raslan says:

    paki na lang po sa mga kinauukulan… ang account number ko po ay 347565156. yung landline po namin walang dial tone… and i report last week ito ref. # 9747737 wla manyari… if we are late to pay charge agad 300 but if kau mga late SORRY na lang… paki naman po… salamat po…

  375. romeo says:

    paki na lang po sa mga kinauukulan… ang account number ko po ay 344591644.. yung landline po namin walang dial tone… paki naman po… salamat po…

  376. romeo says:

    reportko lang po landline namin na hanggang ngayon ay wala pa since friday, bundle po ito with DSL.. ang number po ay 4564126

  377. I was excited to discover this page. I want to
    to thank you for ones time due to this fantastic read!!
    I definitely liked every part of it and i also have you book-marked to check out new
    information in your web site.

  378. auggie del rosario says:

    I’ve been calling your customer service to inform that i dont have internet connection for 2 days already. The first time i called was on Sept. 10,2014, and the csr told me to send a report on this. The following day Sept 11, i called again still no technician. Sept 12 i kept on calling your tech support representative and they kept on sayinv they already made this as a priority. Weekends and still i dont have connection. Your service is so inefficient and you dont value and prioritize your customer! I will not recommend this poor service at all. So kindly check my account 348406647 and bring a technician right now!!!

  379. Leroy Fodor says:

    Bayantel has the worst service in the world, you pay for 1MBPS you get 22kbps, you havecontinuous drop offs and horrible customer service, if the wind blows you lose service if it rains you lose service. No reimbursement for lost service or lost revenue due to their horribly overloaded equipment. They told us 3 years ago they have overloaded equipment in our area and cant handle the traffic, and now 3 yers later still the same response fromthem, but they promots their shitty service and try to pick up more customers to father overcongest their equipment inconviencing their customers.

  380. This is your future references.
    Sir/Mam,
    Our company offered services such as structural billboards rental locations are
    CARMONA CAVITE AREA and STA ROSA LAGUNA AREA and also we have LED BOARD DISPLAY RENTAL
    Located at JUNCTION CAINTA AREA.

    Pls .feel free to contact me anytime.

    Thank you and Godbless!
    LANNIE ESPANOLA

    • Leroy Fodor says:

      they dont need more advertising, they need to fix their equipment qnd give better service to the existing service. please do not promote advertising space to them, if they spent less on picking up more customers with advertising costs maybe they could afford to replace their overloaded equipment and begint o please the customers they already have.

  381. mag inqire po ako sa bayantelecom para po sa enternet san po matatagpuan ang bayantelecom sa masinag antipolo

  382. mag inquire po aq sa bayantel sa po matatagpuan ang bayantelecom sa antipolo masinag

  383. Lord says:

    Panu po ma active uli prepaid phne morethan a yr.na po e2 nakatago

  384. ucat, Rodel C. says:

    hello po !
    I’m a student of AMAU po. taking Business Administration. One of our school requirement is to conduct a feasibility study. we would like to have it your good company. ok lang po ba yun

  385. althea pidlaoan says:

    paki kabitan naman na kami ang tagal n ng apply namin july 17 pa yan until now wala pa rin pagnag follow up kmi sagot nyo naka dispatch na.. sagot s akin noong tuesday road close kc my sona c pinoy noong monday kc dapat kabitan kmi tapos na po ang sona

  386. Gigi Gregorio says:

    Our phone has no dial tone. Pls check asap. 4442753. Hoping for quick response. Tnx

  387. marcelino awayan says:

    Our telephone has no dial tone can you please check our lines immediately because im inspecting calls from my company my tel. No. 4405754

  388. jah says:

    our landline has no dialtone for 3 days and we have no signal,we cant call. our phone no. is 02 467 3487 under the name of Mr. Joe Lagman my Boss. our address is 2ndflr. Lagman-Gracia Bldg. Molino Road, Molino 3, Bacoor, Cavite. you can contact me through our company cell phone number 09173914295. We really appreciate if you will take action and prior on this matter. Thank you very much.

  389. Criselda C. Labayane says:

    we have no means of communicating, our landline has no dialtone. can we place our complain here. for 2 days we have no dial tone, our phone no. is 4164699 under the name of Ralph Samson Militar my nephew. our address is #14B P. Tuazon Cubao Q.C.. you can contact me through my cell phone 09277534072. We really appreciate if you will take action on this matter. Thank you very much.

  390. dolly says:

    irereport kolang sana yung wifi at landline namin,sobrang bagal nang koneksyon namin at ang landline eh laging walang dial tone! lagi naming nirereport to magkakaron then the next day wala na naman.Sa isang lingo 2 days lang meron !!! kaya di talaga worth it ang line namin.lagi lang wala! tapos magbabayad kami ng sakto ang bayad.Samantalang di maganda ang serbisyo nyo!

  391. timo says:

    need assistance… ung poste po sa PAZ st., Paco mla eh bumagsak klngan daw po ayusin ng bayantel ung wire nila before ayusin ng meralco ung part nila… been trying to ctc bayantel pro sobrang queueing ung line…

  392. Arlene yu says:

    No internet connection since yesterday! Whats the use of hotline 171? No one is answering. Very poor service of u bayantel!

  393. Patricia Tenoso says:

    Hi Team,

    Phone number : 4304496

    Just like to report that our landline is currently no connection dial tone since Wednesday.

    Appreciate your technical support promt response. Thanks

  394. jun says:

    follow-up sa report#7868077 dated july 15,2014 possible cable trouble for more than 2 weeks now….

  395. sazy cardino says:

    * well agree to all of you I am also a customer of BAyan DSL and I’ve encountered the same problem… I really don’t know if its still worth to stay and pay everything which I NEVER GET ANY GOOD SERVICES FROM YOU…. sir King Lee I encountered the same prob with my Internet hope you give me immediate response. thanks!

  396. charles says:

    Gud pm ma’am/sir. Bakit ang hina ng internet connection dito sa amin sa mandug, buhangin ? whole day po kami nag aantay na bumalik hanggang ngayon mahina pa rin . sayang naman po yung binabayad namin .please fix immediately . Thank you . 🙁

  397. Frederick says:

    unstable ang connection ng wifi..feeling ko lugi ako na nagpakabit ako ng wifi sa bahay…gabi lang namin nagagamit ang wifi kc sa umaga may work kami.. at sa tuwing gagamit kami, halos walang signal at minsan naman napakahina…sana magawan ng paraan na kahit sa gabi lang namin magamit ang internet..sana may signal at hindi unstable…Thank you.

  398. leonel says:

    wala ako dial tone ang bagal ng internet ko.

  399. Jerry Guevarra says:

    Hindi macontact office nyo. ask ko lang kung bakit wala pa bill namin? 456-1926 yan num namin. Salamat

  400. michelle says:

    Sira yung telephone ng nanay ko di makontak at di din mktwag 4661660

  401. rita macalipay says:

    1 week na sira phone ko . my no is 4945331. no outgoing and outgoing.Please check. thank you

  402. Kindly check the landline number of Whiteshield Security and Investigation Agency Corp. located at Korben Place Bldg. #91 Roces Ave. Quezon City with tel.#411-7762.

  403. Armando Navarro jr. says:

    Please kindly check our telephone line namin. ang tel.no. namin 493 2142. Our address is 715 Big Anzures st. Brgy 532, Sampaloc Manila. we have no dial tone three days already.

  404. joseph alan limbauan says:

    I wud like to have an internet connection. Kindly inform me if there is available line in our place – magnolia place, tandang sora ave., q.c. I think we are under brgy. Talipapa. U may also reach me at 09176108058.

  405. Terry S says:

    For those who have issues, please do not post a comment here, no one from BAYANTEL will read this and resolve this issue by posting a comment. PLEASE CONTACT BAYANTEL ITSELF. This website has no connection with BAYANTEL. The website only provides the phone numbers of various institutions in the Philippines. Thank you.

  406. MARCIA ROLIZA DEL MUNDO says:

    Sir / Madam:

    We got a DISCONNECTION NOTICE for allegedly failing to settle our dues. That is NOT true; we are responsible people.

    The account is in my son’s name: RONALD LYNDON LORD DEL MUNDO MEDINA, for proof of residence purposes.
    Account No.: 340371437
    Circuit ID: KAT-QCT003.103380

    Eversince, we settle our dues through BPI online banking. Following are the details for all 2014 payments.

    Bills Payment Transaction Details
    Confirmation Number
    00160902681405270520085
    Transaction Date and Time
    May 27, 2014 05:20:08 AM (GMT +8)
    Merchant Paid
    BAYNTE
    Merchant Reference Number
    340371437 (BAYNTE)
    Amount
    PHP 999.00
    From Account Number
    xxxx-xxx8-44 (PAYROLL ACCOUNT)
    Remarks
    May 2014

    Bills Payment Transaction Details
    Confirmation Number
    00160902681404151256046
    Transaction Date and Time
    April 15, 2014 12:56:04 PM (GMT +8)
    Merchant Paid
    BAYNTE
    Merchant Reference Number
    340371437 (BAYNTE)
    Amount
    PHP 999.00
    From Account Number
    xxxx-xxx9-76 (SAVINGS ACCOUNT)
    Remarks
    April 2014

    Bills Payment Transaction Details
    Confirmation Number
    00160902681403131616082
    Transaction Date and Time
    March 13, 2014 04:16:08 PM (GMT +8)
    Merchant Paid
    BAYNTE
    Merchant Reference Number
    340371437 (BAYNTE)
    Amount
    PHP 999.00
    From Account Number
    xxxx-xxx8-44 (PAYROLL ACCOUNT)
    Remarks
    March 2014

    Bills Payment Transaction Details
    Confirmation Number
    00160902681402121819040
    Transaction Date and Time
    February 12, 2014 06:19:05 PM (GMT +8)
    Merchant Paid
    BAYNTE
    Merchant Reference Number
    340371437 (BAYNTE)
    Amount
    PHP 999.00
    From Account Number
    xxxx-xxx8-44 (PAYROLL ACCOUNT)
    Remarks
    February 2014

    Bills Payment Transaction Details
    Confirmation Number
    00160902681401110843228
    Transaction Date and Time
    January 11, 2014 08:43:22 AM (GMT +8)
    Merchant Paid
    BAYNTE
    Merchant Reference Number
    340371437 (BAYNTE)
    Amount
    PHP 999.00
    From Account Number
    xxxx-xxx8-44 (PAYROLL ACCOUNT)
    Remarks
    January 2014

    Again, we did NOT miss any payment.

    For your information.
    Prof. LIZA

  407. brenda r. aldana says:

    Please change my wireless phone to the new latest model because I have been experiencing problems with my present old phone. I pay my bills in SMCit
    y Bayantel Office..please

  408. melvie anas says:

    1 week na pong hindi nagagamit .. pakiayos nalang po…

  409. melvie anas says:

    pls po pakiayos po landline namin…nakapangalan po ito kay charmagne baron account number 348707388.. salamat po

  410. rudy pastidio says:

    walng kwenta mga bweset kau. imbes na nag pa upgrade ako ng 3mbps laling bumagal.. at grabe ang taas ng ping!! ayusin nyu serbisyo nyu mga mandarambing kau. 3mbps ko 1.5 lang ang speed. mga ungas kau mga manloloko. singbagal ng pag asenso ng pilipinas ang NET nyu!

  411. Sherrie Oakley says:

    this company is sooooooooo fucked up….poor internet connection…poor costumer service…….poor everything been 3 araw na ako tumatawag at nagpa follow up wala pa rin dumarating mahal ng binabayad namin sa inyo sulitin nyo naman sana serbisyo nyo buti pa smartbro yearly nagpapalit ng cable…taena d2 5yrs na kmi ung modem at cable namin un pa rin

  412. Krizz France says:

    BayanTel company should have been shut down long time ago. It provides EXTREMELY UNBELIEVABLY INCREDIBLY POOR SERVICE.

  413. josie chua says:

    sobrang pangit ng service nyo, sinasabi na ng technician nyo na sa panel box nyo sira ayaw nyo pang palitan, magaling lang kayong mambola, pag nakuha nyo na customer maniningil naman kayo ng maniningil pero serbisyo nyo palpak, maraming ng ngrereklamo ayaw nyo pa rin gawin. mas mabuti yatang masumbong na lang sa NTC para ipasara na lang bayantel. Lahat ng linya ng bayantel dito sa lugar namin ganun problema. ang sbi nyo pag ngstatic hindi n maglolog ang linya pero bale wala ganun pa rin,ngpastatic ako pero lalong lumala oras binibilang ang pagwala ng internet connection. tapos sisingilin nyo ako ng malaki. buti pa raw PLDT medyo mahal pero d naman perwisyo. kung hindi nyo babaguhin style nyo malamng magsara kau kasi mauubos client nyo. GRABE KAYU UMAKSYON NAMAN KAUNG NASA TAAS DYAN , pgnarereport sinasbi nyo recorded may ginagawa ba kayong hakbang para gumnda serbisyo nyo? Magaling lang kayo mangulekta!! AYUSIN NYO NAMAN SERBISYO NYO!!!!!!!!!!!!!

    • chris says:

      anu po ms. josie chua ? … anu po lugar niyo..
      kasi dito po sa Q.C … okay naman po siya, mabagal po yung net aminado po ko, pero yung service nila okay naman po…
      wala po kong against dito.. snasabi ko lng po yung side ko po 😀

  414. Jen de lim says:

    Panget ng service nyo!!!!

  415. Jen Rayon says:

    Customer service are suckers, misleading. I was calling to activate my long distance but I was misinformed, was very amped calling but what their people did they just rceive the call but put the call on hold. Whats the purpose of you people there if u dont want to take care of your customers amd mislead. The management should trace every agents call.. service sooo pathetic, no wonder youre not the number one..please take care of this issue it not the company but its the agents bringing the name of the company down.

  416. I highly appreciate if you could provide me the telephone number of safe freight a courier company base in Davao City

  417. Hello, i think that i saw you visited my blog so i came to “return the
    favor”.I’m attempting to find things to enhance my web site!I suppose its ok to use
    a few of your ideas!!

  418. Your immediste attention to this matter is urgent !
    Thank you in advance;
    Richard E.Huey GOC Manager
    Virtela Technology Services Incorporated
    O – 720-475-4146 M- 720-341-4493
    Global Operations Center (GOC)
    goc@virtela.net
    1-877-275-1696
    1-720-475-4200
    http://www.virtela.net

  419. Bayan Circuit ID: 48-2364
    Sent: Saturday, February 15, 2014 8:59 AM
    Subject: RE: CPHQUE20, completion (URGENT) UP Ayala Circuit Bayan Circuit ID: 48-2364 TT# 20140214-1019

    • We are still getting consistent packet loss on 75Mbps and above.
    • We see increase in output drops in both directions on our devices, this could be due to mismatch in port as Bayantel is providing circuit on 100Mb FE port and ours at both end is 1000Mb Gig.
    • We Informed Bayantel to change the Mux port to Gig electrical at both end, however they only have Optical port available at RCBC.
    • Bayantel updated they need to involve Accounts Team to deliver circuit on Gig electrical port.

    Please Bayantel Account Team – at your earliest opportunity provide the Virtela GOC with specific information on exactly when these increased bandwidth capabilities will be available to our CRITICAL, mutual end-customer.
    Time is of the essence. This is critical need to our mutual end customer. We are placing our faith and professional level of expertise on the Bayantel Account Team in order to achieve this goal at the earliest opportunity.
    (unfortunately the quoted “Monday” time frame will NOT be insufficient. Have you no resources capable and equipped to accomplish necessary actions, prior to Monday ? You are a professional Telecommunications Provider / Resource
    and subsequently MUST be in a position to accomplish such a request, due to the critical nature, outside of normal business hours (?).

    As is with Virtela Technology Services, Bayantel- I would assume wishes to retain this critical mutual end customers business along with the sustained revenue associated with the customer account ?

    Can we rely on the prompt actions of our Bayantel Accounts Team ?
    Lack of attention and/or delayed actions are not an option.
    We anticipate your constructive replies and detailed plan-of action in a timely manner.

    Your cooperation and immediate actions to provide these services is of paramount importance.
    We await your reply and detailed plan-of-operations in order to accomplish this request.

    Thank you in advance;
    Richard E.Huey GOC Manager
    Virtela Technology Services Incorporated
    O – 720-475-4146 M- 720-341-4493
    Global Operations Center (GOC)
    goc@virtela.net
    1-877-275-1696
    1-720-475-4200
    http://www.virtela.net

  420. Jessica dizon says:

    Please reconnect our landline today we made our payment already.0823007195

  421. LEO M. SIRIOS says:

    since january 31, 2014 up to this date, february 7, 2014, my bayan phone, 4560941, has not yet been repaired despite of my several notices to bayantel naga and iriga and text to BYNTEL. Is this kind of service you are giving to the customers?

  422. ramir y. gabales says:

    5mbps po ung bundle ko… pero halos 3mpbs lang po sa ngayon..pakiayos naman po…! salamat!

  423. Portia Isaac Eustaquio says:

    I’m following up my inquiry I made yesterday with your staff named Winnie, this is regarding the outstanding balance of P1,214.23 with your office. This phone line was being used by my tenant since she moved in in 1996, I requested her to settle this amount yesterday, according to her bayantel roosevelt bayan center re computed the outstanding balance and they came up the remaining balance was only P715.00 which she paid yesterday per OR#288814A. I also informed Janice of pacer collection services re payment made. In this regard, may I know if this is correct. May ia request your office to give me ASAP feedback on this matter since the tenant is vacating the apartment this end of January 2014.
    Thank you

    Portia

  424. Hi, all is going well here and ofcourse every one is sharing information, that’s really excellent, keep up writing.

  425. I’m no longer positive the place you are getting your info, however great topic.

    I must spend a while studying more or figuring out more.
    Thanks for fantastic info I was in search of this info
    for my mission.

  426. Thank you for sharing your info. I really appreciate your
    efforts and I am waiting for your further write ups thank
    you once again.

  427. Hi, I want to subscribe for this website to obtain latest updates, thus where can i do it please help out.

  428. precious sue villanueva says:

    gusto ko po sana papalitan ang modem ko ng bago .

  429. precious sue villanueva says:

    bakit po palagi nawawala connection ko , nagbabayad namn po ako , pki ayos po

  430. vivian aguilar says:

    Gud am. Bakit wala kami dial tone yesterday pa? Paki ayos naman po. Thanks

  431. carl david montalvo says:

    bakit po walang net d2 sa bhay? khapon pa poh wala. pwede poh bng paki ayos to? salamat.

  432. jhanagrey@yahoo.com says:

    a no b iyan dalawang linggo n kmi wlang net pa putol putol ang wla n tuloy naglalaro sa amin

  433. ane g says:

    hi whats going on with the bayan tel connections in iloilo city ?its been 2 days i been trying hard to reach my mom in her house , her phone has no signal… thanks

  434. Merlinda Pastoral says:

    Dear Bayantel,

    Please we been trying to call 171 & 181 since last Oct. 15, we usually get “all lines are busy now” or “under repair”.

    Our account no. is 348662686. We have no DSL connection since last Oct. 15. Please attend to this soon.

  435. okmart convenience store says:

    Good Day
    We are operating 24hours store here in davao city bajada..we want to have an public phone booth how apply to that..what is the requirements required.

  436. Please activate our telephone line’s out going call. I paid it at around 11:30 am this morning at the Bayantel Main Office, Roosevelt, yet it’s now 6:25 pm and our outgoing is not yet activated. Please activate NOW! Thank you!

  437. Mae abigael regoso says:

    Good day,
    Please help us to our net connection almost 3weeks we don have internet wifi..

Have something to say?

Think before posting your comment. What you say is your responsibility.

Your comment will be held in the moderation queue if it contains URL, or email address. Comments are subject to review. We reserved the right to remove them, if they seem inappropriate or spam in nature.

This page may not be monitored by the Management & Staff of BAYAN TELECOMMUNICATIONS, INC. (BAYANTEL), thus they cannot respond immediately to your comment or inquiry. If you have an urgent concern, communicating with them directly through their contact number(s) or email is advised.